ahmed A.
Google
This hotel is a scam.
After a 10-hour flight and a 4-hour train ride, my wife and I arrived at the hotel, only to be suddenly asked for a marriage certificate, which the owner claimed was required for check-in.
We have visited over 25 countries, including Muslim-majority countries, and have never been asked for this before and never carry the certificate with us. We even tried to prove our life together with photos and shared history, but we were then forced to cancel our booking.
It is clear that this demand is selective and discriminatory, targeting certain couples rather than being a standard policy.
Later, we discovered that this hotel scams guests. They collaborate with cheap, low-quality riads and use the “marriage certificate” excuse to redirect guests elsewhere at a higher price. In reality, our room had already been sold to someone else before our arrival.
The reception staff were rude, unprofessional, and stressed us, completely ruining our mood after such a long journey.
During our 8 days in Morocco, no other hotel or riad asked for a marriage certificate, and it appears that this supposed rule applies only to Moroccan couples, not foreign tourists.
When my wife politely suggested that if this policy was so important, the hotel should inform guests in advance, the receptionist became extremely rude and hostile toward her.
We strongly do not recommend staying at this hotel. It is dishonest, discriminatory, and unprofessional.
