Hotel Cervia

Extremely dirty, the tiles in the bathroom had black fungus and the shower floor was always brown. It was so bad we couldn't use the shower during our stay. There's no soap in the toilets you have to go back to your room to wash your hands. The room was dirty as well, we moved the beds to put them together and found old used earplugs from another guest and a lot of dirt down them. The Bedsheets had stains. They allegedly clean everyday, to me it seemed like they only made the bed and superficially removed dust 🤷‍♀️ The only positive things were the location, is easy to get to any place and that there's no problem with arrival hours since they have always someone in the reception. Apart from that never again. For the price you can find something better if you book with time, for us this was the only place available at short notice...no wonder why..

The room service steels money, they didn't do anything about it at the Reception. The room service can't clean well. They just create a bigger mess. They also don't know how to count towels or refill toilet paper. The staff is mostly rude and slow and can't speak good English. Rooms are small, not all have bathrooms. If they do, then the doors often don't lock. The Air Conditioning doesn't work well. In my room, it would not turn off - leading to a cold and sore throat. In other rooms it wouldn't turn on. The TV rarely works as well. The street outside is very noisy, especially in the night (until 3am). There is little space to sit around as a group. When trying to sit around as a group, you get shouted at by the staff. Breakfast is small and not good, they have one coffee machine, so the service is horrendously slow. I seriously don't recommend.

The hotel is not terrible, but not too good, great location, AC units in most rooms. However, the service stole total 140 euro from our trip across a few days. Not recommend.

It is truly a very successful and sympathetic business. When I came to Rome, I wanted to stay here with its affordable price and beautiful concept. The lady owner of the business was very polite, smiling and caring. She served a nice espresso. It was a very sweet gesture and the lady's conversation was very nice. The rooms were quite clean. Clean towels were provided and the linens were also very clean. I was very pleased. Both the employees and the business were very nice. If I go again, I'm sure I'll choose this place again. I was purified from all my bad energies with their good energies. Moreover, it is close to the train station. An affordable accommodation for a comfortable daily stay.

I had very low expectations after reading the reviews. I even went in prepared with cleaning supplies. But it turned out to be better than expected. The room looked decent. My bed was comfortable. There was hot water. The shower was broken at the bottom, but that didn’t bother us. We stayed with five people. There was little space for suitcases, but we managed. The breakfast was a bit scarce by my standards—only sweet options. I prefer savory foods or milk and cereal, but they only had jam, bread, and croissant-like pastries, some with filling. The location is perfect—about a 5-minute walk to Termini station. There’s also another metro station nearby. Nice restaurants in the area too, and you can order delivery with Glovo. Overall, a fine hotel. Literally what you’d expect for the price. The landlady was super nice. Most people in Italy don’t speak English well, not even young people, but she could express herself easily, and we understood each other. The people were very hospitable.

It was a perfect price performance hotel compared to the amount we paid. It was the best place we could stay with our student budget. We stayed in a shared toilet room, the toilets were cleaned every day, but the people on our floor were using the toilet in an inhumane way. Despite this, the cleaning staff were cleaning every day. hotel staff was very polite and helpful. Also, the entrance of the hotel and the ceilings of some rooms are very stylish.

It was a good hotel in relation to price quality. We stayed in a room with a shared toilet, the toilets on the corridor were cleaned every day, but people on our floor used the toilet inhumanely. Despite this, the housekeeping staff cleaned every day. The hotel staff was very polite and helpful. You can buy water, coffee, breakfast at the front desk. Also from them you could order dinner to the hotel or even a cab. Also, the entrance to the hotel and the ceilings in some of the rooms are very classy.

Nice hotel, located in the city center. The staff there is friendly and professional, they were ready to help in every situation, call a taxi to the airport, since in Rome at midnight this is almost impossible, they helped order food to your room from a restaurant. The hotel room was clean and comfortable. For breakfast there is a delicious croissant, coffee, juices, toast, etc. I recommend the hotel, for this price you won’t find a better one in the center!