Diljá Helgadóttir
Google
My stay at Hotel Chalet Del Brenta was a truly memorable experience, thanks to the exceptional staff and wonderful atmosphere. Special shoutouts to Pietro at the bar, Gianni and Sahar for their excellent service during dinner and breakfast, and Daniel and Michele (apologies if I misspelled your name!)—their attentiveness really stood out. Fabio, who drove the ski shuttle, was incredibly friendly and helpful, though the hotel is just a 5-minute walk from the lifts if you prefer to stroll. The cleaners also did a fantastic job ensuring our rooms were spotless while we were out skiing.
The food was outstanding every night, and I especially appreciated the variety of milk options for my coffee in the morning and chance to offer A La Carte —a small but thoughtful detail. The spa is a lovely addition, though it can get a bit crowded between 6-7 PM, even with pre-booked slots.
The staff here are absolute gems—always helpful and friendly, with none of the attitude I’ve unfortunately encountered at other hotels in Madonna. This is a truly family-run establishment, and it shows in the care and dedication of the team.
Pet- and Kid-Friendly Excellence
One of the highlights for me is that the hotel is dog-friendly, which means I can bring my pup next time - a fantastic feature! My sister and her husband also raved about the kid-friendly amenities, making it a great choice for families.
Room for Improvement
There were only a few minor drawbacks. The lift is a bit outdated and slow, but it encouraged us to take the stairs more often. The lack of hair conditioner in the rooms was inconvenient, though you can request it at the lobby.
I would absolutely return to Hotel Chalet Del Brenta—perhaps even to celebrate Christmas again. It’s a warm, welcoming place that feels like home, with amazing service and thoughtful touches that make all the difference. Highly recommended!🩷