Hotel Chalet Swiss

This is an antique hotel with Swiss traditional decorations. Every direction is very clear and accurate. Swiss! It is sparkling clean. The services is comparable to the 5-star hotel. The breakfast lets me taste the local style Swiss food, not just the traditional hotel style.The fresh air here is the natural air-conditioner. Should not have any air-conditioner which destroys the tradition here.If you are planning to have the Swiss style trip, this hotel offers you the taste!

A charming and beautiful hotel, very well maintained, set in a traditional building. We received a room facing the mountains with a breathtaking view, and I captured the stunning sunrise right from our window. The hotel is about a 10-minute walk from the city center. The reception staff were wonderful, and the breakfast was tasty and satisfying

It was a great experience. We spend 2 nights here. They have breakfast buffet at 7:30 that included eggs (which I love the design of the boiled eggs), bread, variety of delicious cheese, yogurt and cereal, etc. it was good. They have sauna but I didn't have time to use it. The people where very polite and nice, the receptionist gave us instructions on how to move and gave us a guest card that allowed us to use free transportation in Interlaken, showing us the areas that will cover our pass. The room was clean and a beautiful view from the balcony. It has a kettle, coffee and glasses. I really like that they have a small kitchen for you to use, where you can find a microwave and disposable plates, very useful if you bring your own food bought at the supermarket for dinner. The hotel is located in Interlaken west, 10min walk from the train station. 8 min walk to Coop supermarket in the same direction as the train station. From Interlaken west to Interlaken Ost was 3min ride in train.

Kind staff, solid and clean room, nice breakfast. A little bit of an older place but it’s got character and heart, and what more can you ask for. Good experience overall, great location.

Very nice, traditional Swiss hotel, placed few minutes walk from Interlaken West train station (about 30 minutes walk to Interlaken Ost) and ferry terminal. The breakfast was delicious and also the staff was very friendly and helpful when needed. We really enjoyed our stay there.

Our stay at the hotel chalet Swiss was lovely. Evo was our hotel attendant and he was awesome. He provided us with clear instructions on how to move about the city and had great recommendations for activities while we were there. He was amazing and was so incredibly helpful. The hotel was close to the train station and to several chocolate shops. The only issue we ran into was that there was a window overlooking the other rooms adjacent to ours in our bathroom, and that was the only source of ventilation. There is no air conditioning at this spot so we had a bit of a soggy bathroom and we slept hot. Having the windows open at night helped but there was no bug screen either so we had to pick our battles on this one. Overall great experience and great service.

I stayed at this hotel for 5 nights with breakfast included. The location is great—just a 5–10 minute walk to Interlaken West station. There’s a Coop supermarket nearby and plenty of restaurants around the area. Although the hotel is a bit old, it has a charming Swiss-style atmosphere and is comfortable enough for a stay. The breakfast was very good—ham, omelets, boiled eggs, and delicious pastries. Overall, I found the price reasonable for what was offered. I would definitely consider staying here again if I return to Interlaken.

They do not provide the services described on the website. The rooms are old, shabby and smell like wet dogs. The Bar is closed because the manager refuses to hire someone to work it.|There was no laundry facilities at all. The elevator only goes to the 2nd floor, our room was on the 3rd. No assistance provided to haul our luggage up and down the stairs. Breakfast Buffet was only average. We agreed to pay the first night and asked the manager by phone to release us from the two remaining nights based on these issues. He very unreasonable, rude and said do not contact me again. He refused to come to the hotel to meet in person. We moved a few steps down the street to a wonderful hotel called Hotel Beausite for LESS per night! Don't make the same expensive mistake we did. Expedia and booking.com did not help.

This would be our second visit to the Hotel Swiss Chalet, our first time was 15 years ago. This time we brought a group of 41 friends with us and no one was disappointed. This family owned Hotel was just as we left it only with new mattresses and Duvets. We wanted the "Chalet" feel travelling from USA to Switzerland and this little hotel does not disappoint. Friendly family service, Clean rooms, a decent breakfast in the morning (included) and an "anything we can do for you" attitude. Thank you!