Hotel Chandra Park

Travelled as family with 2 kids. We had booked a Superior room in Hotel Chandra Park through a phone call. Once we reached the hotel by 8am, we wanted to check the room and since we were travelling with 2 kids, requested for a bigger room and finally checked into Executive Deluxe Room (No.4001).|Positives –|1. The manager at the front desk Mr. Narasimhan was very accommodative to upgrade our room with reasonable tariff and ensure the cleaning is done quickly so that we can check-in without delays. Also, allowed us to have a nibble of the breakfast before checking -in.|2. Room was centrally air-conditioned and an additional cot with mattress was provided. Toiletries were available. Ample space to place all the luggage comfortably and the closet was considerably extensive as well.|3. Hotel is centrally located which is the biggest plus point exactly opposite to Egmore railway station and probably 2 kms from Central. All prominent veg hotels like Saravana Bhavan, Sangeetha’s, Vasantha Bhavan are located in close proximity as also was Buhari hotel, Chennai Rawther and lots of snack/tea joints nearby.|4. 24 hr check-in/check-out feature available which was the primary reason to book this hotel. Check-in and check-out was seamless and all done in a jiffy.||Negatives – |1. Breakfast buffet options was minimal. The spread could be better and can start bit early.

Don't book a room in this hotel through online sites. Hotels usually don't provide early check-in, even if you request it through the site. I booked a room for two days through Agoda, where there was an option to request early check-in. However, the hotel never responded to the request. When I arrived at 7 AM, they simply refused early check-in and told me to wait until 12 o'clock. They usually give early check-in only to customers who book directly with them.and receptionist behaviour also rude.

Room too small with hardly any walking space between the bed and the walls on three sides. Need to walk carefully, lest you hurt your legs. Toilet stained. Bed linen stained. No towels. Meals served in the Restaurant only - rice is half cooked. Rude security.

Rooms are not sound proofed. Bathroom taps are leaking. The leg room between the wall and the commode is narrow. If we adjust with these negatives and consider the location, the breakfast then this hotel is worth the reasonable price they charge.

Dear Chandra Park Hotel Management, I hope this message finds you well. I am writing to share my concerns regarding my recent stay at your property, which, unfortunately, was marked by several issues that I’ve experienced during my past visits as well. As a fellow hotel manager, I understand the challenges the hospitality industry faces, but the following issues have raised significant concerns that I would like to bring to your attention in hopes of resolving them for future stays. Room Reservation Issues: Despite having booked 2 double rooms in advance, the room I was initially given was not the one I had reserved. I was informed that the room was full and that my reservation was not being honoured. This resulted in having to adjust with others in the same room. Additionally, I was told the room would be changed later in the evening, but this situation was not communicated effectively. This issue has occurred in previous stays as well, and I would like to request more reliable management of room assignments moving forward. Lack of Reservation Voucher: I was not provided with a reservation voucher containing the full details of my stay, including the amount, check-in frequency, and other essential information. The absence of such a voucher led to confusion when checking out, as the correct payment amount was not clearly communicated at check-in. A reservation voucher would help ensure the correct amount is shown and prevent discrepancies. Unprofessional Staff Behaviour: Unfortunately, I also encountered unprofessional behaviour from both male and female staff members. Clear communication, courtesy, and professionalism are essential in this industry, and it was disappointing to see that these standards were not upheld. I believe this issue could be addressed through staff training and better management. Overall Experience: The location of the hotel is ideal, and I have always appreciated the facilities. However, the lack of proper communication and the recurring issues with reservations and billing have left me feeling dissatisfied. As a regular guest and fellow hotel manager, I would expect higher standards of service. I sincerely hope that you will take these concerns seriously and implement improvements to avoid these issues in the future. Given my experience in the industry, I believe these problems can be resolved with the right attention and adjustments to your staff training and communication procedures. I look forward to hearing from you and hope to see positive changes on my next visit.

Kind Attn ; Management of Hotel Chandra Park I would like to bring to your attention an unfortunate experience we had with the staff at the reservation desk on 6th June 2025 at around 12 noon. The lady at the desk was extremely rude and unprofessional in her approach. When we politely requested an additional room, her response was harsh, dismissive, and insulting, which left us deeply disappointed. Such behavior is unacceptable, especially in a customer-facing role. We sincerely request the management to look into this matter seriously and consider providing her with appropriate training in customer service and communication skills so that similar incidents do not occur in the future. Thank you for your attention.

Couples friendly room , if you ask for Extra cot , they wil provide you 24 hr checkin checkout = 1800 per room Provided with complimentary Breakfast Must try on pancake , idly , mini dosa, vada, bread and jam,

We called and asked for a room and they said there was a standard room. So, four days ago, when we were leaving again, we called at night and they said there was a room. So, we arrived 15/06/ 2025 at 5 in the morning. When we arrived, I asked for a standard room. They said there was nothing for a standard room and everything was finished. They said no. We called like this two days ago and said no, it was finished. I said there was only a deluxe room. There is no standard room. No, we have already booked and we have just come. They said no, no, they cannot give us a standard room. If you want a deluxe room, they said go to the deluxe room. We came to my mother with my family at midnight and we went back to the room. The receptionist is very rude.