Hôtel Château Laurier

Great location. Room was renovated but absolutely no pressure in my shower (section B). Talking about section, the hotel is an absolute labyrinth. Really hard to situate yourself in the beginning. Front desk service is extremely slow. Always only one or two clerk at the desk. Wait time can easily reach half an hour. There seems to be a manager always in an office in the back that never comes out to help.

The rooms were clean and well appointed. The location is excellent. Walking distance into the old town. And close to plains of Abraham etc. The service was away below acceptable.. Front desk stop were both unknowledgeable and abrupt and cold. Not sure if it's because we spoke only in English. The restaurant options are also poor. Was incredibly disappointed in the service level in the St Hubert that's on site. Wait staff were slow and rude.

Rooms seemed like they were renovated recently. Nice and clean. Service was polite and timely. Rate was good. Stayed during a music festival and got to listen to some concerts. Location close enough to Old Quebec was walkable. Pool was a bit small, and hot tubs were outside so not usable in bad weather.

While this hotel advertises that it’s a 4 star hotel, the experience is even worse than a budget hotel. Considering the room cost 350$, the experience was far from worth it. The room we got had the view of literally a brick wall in front of the laundry exhaust letting out steam (so you can’t open the window to let fresh air in). Looked nothing like the booking picture. An employee also barged in our room without knocking. The beds are very cheap and uncomfortable, the ceiling was stained and the bathroom seat not fixed properly. We also called for extra towels and never got them. The amenities are subpar and breakfast not included even with the exorbitant prices. While the location is nice, the disappointment of the room soured our trip. Don’t make the same mistake as us, you’re better off at a holiday inn or something.

Very good hotel with great staff. Although we had booked the least expensive double room we were very surprised at how small it was, with a tiny double bed. This was in Block C in what looks like an attic level in the roof. I went back to reception and reluctantly paid extra for a bigger room in Block B. |The hotel is in a good location, 15 minutes walk from the central area of the city. The hotel has its own car park in the basement, but remember to get your voucher from reception to get an advantageous rate.

The name and external façade conjure a sense of luxury, but don’t expect anything more than a very standard hotel on the interior. The rooms are very basic. Our room was freezing at night in mid-August, but that may have been an anomaly. The toilet seat was not properly affixed to the toilet. All of that said, the location was excellent. There is a parking lot around the corner that charges a flat $10 per 12 hours, and then you can move your car out to the street after 9 PM for free parking until 9 AM near the main boulevard. Housekeeping at the hotel was excellent. All in all, not a bad experience, but certainly nothing exceptional.

It would have been nice if the hotel had been honest with us about the Just For Laughs festival blasting music non-stop just outside our windows. We would have picked another hotel. It would have also been nice if the reading lights were working or if the hotel could be bothered to fix them the MULTIPLE times we asked. It would have been nice if the pool wasn't the size of a postage stamp and always full of children. I will not be coming back. Edit: i have added the screenshot of their chat bot that told me the pool was 30 meters long when it was the size of my hotel room.

I absolutely loved my stay at Hotel Château Laurier Québec! The location is truly amazing! Everything is within walking distance, making it easy to explore the city. There are so many restaurants nearby, which made dining super convenient whether we wanted to sit down or grab take-out. The area felt lively yet peaceful, and it was the perfect place to stay to experience the charm of Old Quebec. I would highly recommend people to stay here!