B8402GAjosephm
Google
Review of a weekly business traveller ||This hotel is rated as 4 star||What makes it 4 star ||- beautiful hotel , absolutely stunning , rooms are huge , incredibly clean and well laid out ||- Location is stunning , close to the beach and great places for food ||- Breakfast setting is really nice ||- DAY staff, the older brunette lady was wonderful , very warm and welcoming ||What does not make this a 4 star ||- The evening staff , a young female ||When I first walked in was sat in reception with her feet up on the desk on the phone I guess to her partner ||I asked for an extra bottle of water for the room she almost tutted and told me to go across the road to the local pub to ask for one , while still on the phone during this conversation ||She also checked me in, didn’t explain anything about the hotel or what’s available, asked for my passport and gave me the key, that was it , I had to even ask what floor my room was on ||4 staff hotel telling guests to go across the road to get a bottle of water is simply not 4 star, there was zero service ||That aside , hotel is really beautiful and the restaurant they have attached is stunning