Amanda G
Google
We stayed at this hotel a few years ago, it was lovely then but it’s fantastic now. |Pros|Staff very helpful, always happy. Would like to mention Lacrima in the restaurant, every morning she was happy, smiling, and helpful. Her happy morning welcome is really lovely! Breakfast was delicious. |Location is great, our room was lovely. We stayed in room 104 which was a pool room and not having to worry about getting a sunbed in the morning was a real luxury. Rooms decorated beautifully and always kept clean daily by the maids. Great products in the bathroom, and in the room there’s a Nespresso coffee machine, kettle, hairdryer and a safe. |Cons |As lovely as our pool room was there is a real lack of privacy. People on the strip stand and look up, often taking photos or video so it feels a bit like being in a goldfish bowl. There’s also no privacy from your neighbours. That’s ok if they are nice (lady next door to us was lovely) but the other side were noisy and often had ‘mini parties’ There’s a Bluetooth speaker in the rooms which they took full advantage of. Loudly at times. After the third night of this (first couple of nights we didn’t want any confrontation) we went down to reception and asked them to resolve this which they happily did. (The neighbours music and partying was so loud we had to go out as we couldn’t even have a conversation in our room without having to shout to hear each other!) But it did happen again a few nights later. There’s a sign on the balcony which says only people registered to the room can use the room, this didn’t seem to matter to them and again, as there’s only a little barrier between the rooms, the lack of privacy when there’s 6 or 7 people in the pool/using the balcony wasn’t nice. |Would definitely stay again though, it was just bad luck to have bad neighbours!