Hotel City Inn

The room smells like strong cigarette smoke as well as the corridor. The AC is old and loud. The bed is extremely hard and uncomfortable and pillows flat. Rooms are too small for two people even with just one suitcase.

Only stayed one short night and apart from no towels, was great! It was functional, clean, simple and most importantly, the bed was comfy! The reception was there with no fuss when we arrived just before midnight and when we left before 6.

The reception staff are amazing and so helpful. You get a city pass with this hotel which gives you free public transport and half price on most attractions. It’s directly next to the tram station so great access from the airport and into the main areas of the city. Room was extremely clean, housekeeping do a great job. Only issues were the hotel was hard to find as you enter through the Euler and my room was on the third floor but didn’t have a lift to the top two floors however that does not bring down the rating.

First the pros:|The hotel is well located close to the main railway station, with plenty of cafes and restaurants nearby.|The rooms seem clean with a good number of towels and all the amenities you need.||The Cons:|The hotel is tough to find as the signage is horrible and it is actually located within it's two sister hotels Euler and Metropole. Checkin is (very very very slowly) done at the Metropole reception.|Main issue is the noise. Outside many windows there is some type of machine which starts every several minutes with a very loud screech. This is loud enough to stop you sleeping even with the windows closed. The only way to counter this is to turn on the very loud external AC unit to mask the sound. At least this noise is predictable and compensates for the closed windows.|Secondly the hotel has a very random layout and lifts do not reach many rooms. Long uneven corridors, steep badly lit staircase (I had to climb 4 in total) are not conducive to carrying luggage and woe betide anyone who has any kind of movement issues. The reception does not warm you about this or offer any options.|Finally the breakfast for 3 hotels is very ordinary.|All in all very disappointing

This was the best option for our overnight stay in Basel. Location is amazing, as it is next to the central station. Heart of the city is a walkable distance from the hotel - it will take you 15/20 minutes of a nice walk. The place is very quite and clean. Bathrooms are great, bed comfortables and you will be nice and warm if visiting during cold time. Nice touch is that you get Basel card which you can use for public transport, nice discounts and your bus trip to the airport. There are not many downsides but it is worth mentioning that it is quite confusing that you have to check in at hotel Metropol since it is somehow connected with City Inn. Also, the elevator is going just one floor up and since the rooms for City Inn are on higher floors be prepared for couple of sets of stairs.

Very disappointed. Even though the gentleman at the reception was extremely polite and very helpful my check in was delayed by one hour with the excuse that the TV needed to be fixed whereas I found out later that this was because of late checkout of the previous tenants. Very bad way to start the stay. Rooms are very average to below average , small tv and generally horrible first impression especially when I compare with other hotels even cheaper that I have used the last 10 years in Basel!

Super convenient to the Bahnhof and tram station, even in the worst weather. Starbucks is another plus, located in the corner of the same building. A small breakfast area is well appointed and selections are adequate. Not many hotels still distribute newspapers and my choice was available (the Intl NY Times). Hallways were old school, complex but clean enough. Room was large, bathroom extra large, shower extra, extra large, but the colors left me suspended in the 1960s. All Basel hotels will likely offer a tram pass for your stay, and this one was no exception. The desk and breakfast staff are superb.

Very tiny room and bath but in a great location a few steps from the train station and across from all the local tram lines. Check in as at the Hotel Euler which is attached to the City Inn. Rooms at the Euler are more expensive but I think the better choice if you can afford it. The desk staff at the hotel were especially helpful. The hotel is very clean and had all the amenities you would need. Only drawback is the size of the room and the hallways look a little worn. Yes, the chartreuse color really is how one wall in the room is painted.