Hotel City Inn

Positive: The Hotel is located near to the Basel SBB train Station which was important as we had a very early morning flight and had to catch an early bus to the airport.The room was larger than I expected. Negative: The room was a bit dark.

I booked without high expectations as it's the cheapest hotel right in the middle of Basel. It includes breakfast with a variety of drinks, breads, fruits, cereals...etc. Location wise is so central, close to the SBB train station, Market Hall and tram stations. The room is clean, it's huge , the shower room is big with a water massage. The bed is comfortable for me , the only complaint is the flat pillow. The hotel is only 2 minutes from all the stations including bus 50 going to the airport. It encompasses three hotels so it shares the same entrance as the metropol hotel.

When you arrive, free transport on the 50 tram. Arrived outside the station and struggled to find as it’s in between their sister hotels which you gain access through. Just to warn you, mobility issues and it’s a no. Lift only goes to certain floors so lots of steps. Room basic but clean. Bed really uncomfortable bed. Both had back ache. All landings have a coffee machine and a kettle so unlimited supply. Cleaners great and attentive. Given a Basel card on arrival for free transport. Supermarket top floor in the station for cheap water and basic food as Switzerland is expensive. S

Excellent location. Very clean. Gentleman on a night shift at the the reception on 15th Dec was a STAR! Female staff member of the 8floor (breakfast) was initially rude claiming in a public that we can not communicate properly, sure that we want to bilk breakfast, next day trying to improve but it was elephant in the room already. No wending machine for night commers, but fruits for a pick up at the reception (nice).|Great for a short stay.

Next to the main train station. Great location. Clean rooms, excellent breakfast.

The location is great,though the entrance could be clearer. The room was a good size, comfortable bed and small shower room. The lack of shelving/drawer space was a minor niggle, but the worst thing about the room was that the curtains didn't fit the window space properly and too much light got in. The breakfast was good, and staff helpful.

Shocker, Basel is expensive. City Inn relative to everything else I saw when booking was the cheapest and for the price and location, this is definitely worth it. It is more of a budget hotel so book expecting that. The room was good enough size for two people and the bed was quite large. Maybe two twins? The WiFi was strong and so was shower pressure. My only complaint is the pillows were too soft.

Stayed here on a short trip to Basel and while the rooms are very green and small, the door locked, the shower works and the bed didn't collapse on me so nothing to complain about it Checking in was a bit of a chore as I arrived late evening but nothing too stressful. The staff were great and very helpful and the location is excellent. Thanks for making my stay in Basel a pleasant one. 😁