514julief
Google
On arrival, reception was unfriendly and unhelpful, telling us we did not have a reserved parking space even though we had booked it with them. On showing email proof they said that was the old system. We now had to take a chance on finding one. Also, no information was given about hotel facilities. We had to ask. |The bar and restaurant staff were very off-hand. |Reception staff, who were different every time we passed by, didn’t speak. |On leaving, I was presented with an amount on a credit card machine and had to ask for a breakdown of the bill. They did not ask if we had enjoyed our stay. |After leaving, we realised we had left something in the room safe. Due to language issues we asked reception at our next hotel to phone and ask if they had been found. The response was that nothing had been found in the room or safe. I’m afraid we suspect they didn’t even bother to check the room or safe.