Priscilla P.
Yelp
Felt very uncomfortable and unsafe! Please see video before considering staying here. We had stayed here many times before without issue. We thought this place was cute and homey. I told all my friends and family great things. However, all good things come to an end eventuallly. Prior to today, I met a very nice gentleman who worked at the front desk and he and my daughter would play the piano together. Now they employed primarily a man with a red beard and a lady with long black hair working the front office. It now feels more like a prison system and these two co-conspire to keep guard. If anything, they taught me how NOT to treat anyone including guests. Because, I also work in the hotel industry, and I am always trying to better my hospitality skills. I came in around 2pm, which wasn't anything crazy. Normally hotels will check to see if your room is ready at this time. When I work the front desk at my hotel, I check people in as soon as the room becomes ready. However, the lady with long dark began yelling at me at that check-in was at 4pm, but then started mumbling something else that it could be ready in 30 mins. Neither I nor my daughter understood what she was saying
She just sounded very angry, belligerant, and mean. I had lots bags that I had already carried in from the car, so I said there is no way I am carrying all these bags back out to the car. I guess it is no longer customary in this day and age where the host makes you feel welcome and greets you or remembers you, because I have been here many times before but they didn't care. Instead I got a very rude awakening. The housekeeper then interrupted front desk clerk and said give us until 2:30 and we will check you in.
So, I waited, and she checked in everyone but me, and still ignored me. So I said you obviously have something against me, is it because I am a white woman? Sarcastically, but knowing these extreme liberal idiotos have zero sense of humor and nor do they comprehend the fact that I know the way they are. If I were, in fact, a minority they would have been on their knees kissing the ground I walk on and rolling out the red carpet for me. But truly, because I am only a white woman, they treated me like garbage. And, even worse, the man behind the desk began to stalk me. After checking in, and going out for dinner and other things, we came back to the hotel around 8pm, only to walk by the front desk to see that weird creep had my picture posted on his computer, and he was googling my name and stalking me online. My daughter began crying and feeling uncomfortable, so I confronted him, and he began harassing me. I demanded a refund and wanted to leave, but he refused and told us to go to our room like we were children. I called the police and they assisted. It is sad that I had go through all this, all because I wanted to check in a little early. They should be charged with illegally collecting information to stalk their customers. It is not safe here. My place may not have the greatest reviews either, but at least I know my customers and which reviews are genuine and sincere. Regardless, this place will eventually be shut down, because the building itself is dilapitated and falling apart. Our room didn't even have heat. https://youtube.com/shorts/7iN7Zgm7Sas?si=HfAsnzsDA4-qlH75
The lady who replied is a liar. She checked me in and why would she check me in if I made threats??? She could have turned me away, but I never did. I asked her, "If you would like me to stay somewhere else, I will. Am I okay to stay here?" And, she replied that it was up to me, and I could. But then after dropping off our bags, and coming back to the hotel around 8pm, the guy in the video began harassing me. You can judge for yourselves. All I did was ask a legitimate question. Watch the 2nd video here:
Update: Here is another video: https://youtube.com/shorts/Df9ihdSKSdI?si=VueexW5rZ793rioq