Kate G.
Yelp
I struggle with rating this hotel so I will try to break it down! We chose this hotel because it was extremely baby friendly, had an amazing view, and was super safe - and we don't regret it, however the hotel was dated, service was just ok and it was noisy.
5/5- Amenities
There's a restaurant and cafe on site. The grounds face the marina with an indoor / outdoor pool and spa. There is a nice gym and a kids playground as well.
5/5 - View
All rooms face the marina which is nice- you can't really get a bad view here!
3/5 - Room
The rooms are definitely more dated. Ours was extremely spacious and perfect for traveling with a kid though. We had the Coral deluxe king room - which had a kitchen, living area, 1.5 baths and a separate bedroom. Everything seemed clean. The floor was really uneven and the balcony was NOT safe for a toddler. The bed was just ok.
1/5 - Noise
We could hear EVERYTHING from the hall. Kids running, people going down the stairs, people outside talking -etc. it was so noisy even with our noise machine and ear plugs! Thankfully people quieted down around 11.
3/5- service
The staff does speak some English which helped because my Spanish isn't great. We didn't get any instructions when we checked in about parking or the hotel in general, so we had to kind of figure it out. Since the room only had 2 pillows we called down to get more and it took 3 hours (we called 3x with he first call around 7 pm and they arrived at 10pm).
5/5- Security
We felt safe, there was a security guard at the entrance and we self parked in the garage. All doors had working locks.
4/5- Location
This is outside the city center but there are walkable restaurants nearby! And it's easy to get in/out and closer to Valle de Guadalupe. Also nice to walk around the marina.
So overall it's a mixed bag. I still think it's worth staying at, as long as you are aware of the downsides!