Hôtel D Strasbourg

We stayed here for 3 nights. Room was spacious and clean. Bathroom was separated to the other side of the room which would not have been a big bother, but the floor was creaky so waking up in the middle of the night was a bit of a disturbance. The pillows were very thin and bed was hard. There were extra pillows in the closet which we did not see until our last night. I would recommend for hotel to just put them on the bed to allow immediate comfort. Coffee was provided in the room. No tea though. No free water compared to other 4 stars we stayed at prior to this hotel. The hotel did provide a welcome champagne and cookies which was a nice addition. Hotel staff were very nice and accommodating. The location is close to Christmas markets. Overall, room aesthetics were nice, but for a 4 star rated hotel we wished there was more focus on sleep comfort (for example, better beddings).

The hotel is centrally located to explore the city on foot. It is clean with helpful cleaning staff and the staff at breakfast. In the room we were greeted with a bottle of champagne and cookies. The instructions from the front desk for parking our car were inadequate and bothered us the first night. The breakfast area is narrow and small and there are some times crowded. It has local products.Breakfast moderate on all four days was the same. Croissants were always cold and when they ran out of jam or chutney they brought no more. Sustainability is not empty breakfast shelves. Overall, we paid more than the services or products we received were worth. I hope the next time I go to the hotel it will be better.

We were quite disappointed by our stay at Hotel D. We had reserved an Executive Suite and were surprised to find that the elevator didn’t serve the top floor, where our room was located. Having to carry our luggage up the last flight of stairs wasn’t a major issue, but it was inconvenient and unexpected. The room itself looked nice at first glance, but we quickly encountered several maintenance problems. Filling the bathtub took almost 30 minutes due to extremely low water pressure, and the handheld shower head didn’t work at all. The bathroom had two sinks, which seemed convenient until we discovered that one leaked: water drained directly into the drawer below and then onto the floor. We reported these issues to the front desk. Breakfast was another disappointment. The breakfast room is quite small when the hotel is busy. The scrambled eggs were inedible, seemingly some kind of reheated egg mixture. Even the croissants were poor, which is rare in France, and the coffee had a stale, unpleasant taste, so we switched to tea. What made the experience worse was the lack of any gesture of goodwill from the hotel, despite the serious maintenance issues we reported. We weren’t offered a discount or even a bottle of water as an apology. Overall, our stay fell far short of expectations for a hotel of this level.

One of the worst hotel experiences I’ve ever had. |Our room had black mold on the bathroom walls cause there is no fan or window or ventilation. When we informed the staff they tried to tell us it wasn’t mold, but it very obviously was. They offered to change our room but all of the rooms were made in the same fashion and had mold in the shower doors and bathroom walls. |We were staying at the end of the hallway so the WiFi didn’t reach so we had no service during our stay. |The thermometer in the room cannot be changed, it’s only controlled by staff. |The view from our window was facing directly to the building on the side of the hotel (not the street but the walkway on the side) so if you opened the curtains everyone inside the building could see everything. |The walls are also very thin and the moment the cleaning crew started cleaning at 6am you can hear everything. |Lastly, the breakfast was an assortment of ham and cheese not placed on properly refrigerated platters from 6:30-10:30am and the bread assortment was dried up bread. |Overall for the price you’re paying this place is 100% not worth it.

Very nice and ready to support employees! From the Reception till the cleaning ladies. Congratulations, it is not easy to find ways to keep the team motivated. Everything is small but very clean and modern. The spacious parking place right next to the hotel is a very big plus.

Lovely hotel, perfectly positioned for exploring Strasbourg, if a little tricky to find in the first instance. It might be worth the hotel giving specific instructions such as the name of the restaurant on the corner of the road the hotel is located in? ||The hotel was stylish and clean with comfy beds. We were a little disappointed that there was no kettle or tea in the room (there was a coffee machine) and we Brits love a cup of tea! However when reception called to ask if everything was ok, I mentioned the kettle and Tomas arrived directly with one and done tea. Tomas and the rest of the staff we encountered were very kind and helpful.

They gave us a room on the top floor, saying it was the best in its category. However, you have to climb stairs because the elevator doesn’t reach that level, and the space is reduced due to the sloping roof. I wouldn’t recommend choosing these rooms. We also booked parking, but the spaces are extremely narrow. As for breakfast, it could be much better. it’s definitely not up to the standard of a 4-star hotel.

I had a great experience at Hotel D. The room was very big and clean, the staff was very friendly and the breakfast was varied and tasty. The location of the hotel is also very good, a few minutes from the center but in a quiet area. I highly recommend it.