Hotel Dali Plaza

I stayed at this hotel for three nights. The first night the WiFi didn’t work in my room at all. Also the shower had a plumbing leak causing a moldy smell in my room. They put me in a new room for the next two nights. WiFi only worked intermittently and was extremely slow when it did work. The staff could do nothing to help. Do not stay here if you need WiFi in your room. Restaurant was mediocre at best. Food was nothing like the pictures on the menu. Good location and easy walking around the Centro.

The kitchen staff hates there job especially the guys who attends you to order your food he has a horrible attitude and hates when large parties come in he cannot candle pressure the beds are ROCK hard you have no fridge if you are coming with a baby this is not an ideal place I had to throw 3 gallons of full milk because we had no fridge and it would go bad. Never staying here again I almost want to ask for a refund of the bad experience I encountered

Great city views from the room. Had coffee maker in the room, but no coffee, cups, filter or condiments, so no need for a coffeemaker.

Love this hotel Julio and mayita are the best employes restaurant is also good the food was delicious

Not enough outlets in room. Rooms clean and otherwise modern. They charge 40 pesos for ice.

I recently stayed at Dali plaza and had a mixed experience. I booked a room with a city view online, but upon arrival, I was given a room without the promised view. It was disappointing to not get what I expected, especially on the first night. Fortunately, the hotel corrected the issue for the second night, and I finally got the room with the city view I had booked. While I appreciate the resolution, it would have been better if I had received the correct room from the start.

The restraunt had great food at reasonable prices. I will stay there when I am in Guadalajara

Some major problems: - 1 star: rock hard mattress/ bed -0.75 star: zero WiFi internet. Didn’t work 90% or the time or was so slow it was useless -0.25 star: air condition with no remote and cannot change the temperature. It’s 22 degrees if you press it on or it’s off. The only options

My stay was impacted by a theft incident. Despite clear communication with the housekeeper & placing a "Do Not Disturb" sign on our door, our room was entered, & $100 was stolen from my purse during our 1st day. Upon return from a quick errand, we were startled to find our room door open & the housekeeper in our room. She said "they told me you requested a blanket. I knocked & you didn't answer." At the moment, we thought it was a simple error & she got the rooms confused. We left our hotel again to exchange money. As I took out my bills to exchange currencies, I discovered that a $100 bill was missing from my purse. This is when we booked a new hotel, & left our current booking at Hotel Dali. While management addressed the issue & confirmed our account with security footage, their resolution was unprofessional. They held the housekeeper accountable for the theft, requiring her to return the money from her personal bank account. This decision seemed like an act of public embarrassment, but the process of retrieving the money from the housekeeper's account took an unreasonably long time, & further added to the frustration of the situation. While I appreciate their efforts, I can't overlook their resolution process. While the hotel's management addressed the theft & Expedia returned my money, the experience left me with disappointment & frustration, overshadowing the positive aspects of my stay. We completely wasted a day during our trip, & added an extra expense.

Whatever you do, don't stay here. Beds do not have a mattress top, just a rock hard spring! Personnel is rude and lacks customer service. The staff has no regards for your well being and or your vehicle if you decide to park at their location. Do not pay extra for the "view" it's definitely a scam

I have visited Guadalajara many times over the last 20 years and have stayed at boutique hotels to chain hotels and independent hotels I really have been impressed with Hotel Dali Plaza. The staff, the location, and the overall charm have made it my preferred choice when staying in GDL. Let's start with the staff, they treat everyone with genuine kindness. It doesn't matter if you are a high roller from Las Vegas or just a simple dude from Boise, Idaho. The entry attendant is always willing to give out his top picks for eats, treats, and attractions. The front desk team is so kind and understanding. Gema, Gabriella, and the front desk team are super chill and friendly. PRO-TIP: Before you leave the hotel to go up, turn in your room key. There will be a dedicated place to drop it off. You'll be issued a new one when you get back. The lounge is relaxing and is great for people watching. Why do you ask? Hotel Dali Plaza has situated a quick 5-10-minute walk to the city center. Exit to the left and start your walk. PRO-TIP 2: Make sure you have bags like a target bag or one from Trader Joe's. If you're granola like me, you have a Chico bag that rolls itself into a ball for compact storage. All the stores will not provide you with a bag. The only place that will give you a plastic bag is the gigantic Libertad indoor swap meet. That's a review for another time. I've entered and exited multiple times without any issues, but you want to get back to the hotel before 10 pm. It's not that anything bad is going to happen to you after 10 pm but just don't be stupid and be aware of your surroundings. There is a parking garage that I didn't use. Driving in GDL is a pain in the ass. Either walk it or catch an Uber. Skip the taxi. The rooms are spacious. My typical room is s king size room with a king-size bed. There's s desk, closet, and bathroom PRO-TIP 3: Don't go looking for the light switch in the closet because it's doesn't exist. The functionality is controlled by the door. Opening the door activates the light in the closet and vice versa. The bed is big albeit a little hard but if you walk 15,000 steps a day, it won't matter much. The bathroom and shower are adequate and modern. PRO-TIP 4: When you are in your room, keep your room key inserted in its docking bay holder by the front door. If you don't, you will Not have any electricity in the room. The room is powered by the room key in its docking station. It's kind of handy in one sense that you'll never have to go looking for the key card in your room. Here's my only grip. You can hear neighboring rooms. One night I felt like a voyeur and the subsequent night, I hear kids running back and forth. On the third night, it was a cackle of laughs from a bachelorette party. It's really not a big deal and it's definitely not a deal-breaker for me. I didn't eat at the restaurant since I am vegan so I can't rate the restaurant downstairs Hotel Dali is value-priced at less than $40 USD a night for downtown GDL with a super friendly and attentive staff plus a clean and spacious room. I would totally recommend Hotel Dali Plaza and if you do go and stay please make sure to get yourself with Dali by the elevators

The manager was very attentive but the staff behave like as if they don't know how to do their job. From asking for towels never given to us the manager had to tell the employees to give us towels downstairs the parking really sucks be careful if you park downstairs they have 1 guy running bags and helping with parking cars I give them a 2 because the manager still tried to make my stay better but the beds are rock hard hopefully the owners get it together and invest some money on beds and the staff gets better training.

Just awesome, the staff was courteous and professional but Daniel went above and beyond. I was frustrated trying to find a little styrofoam cooler and ice and He just told me to relax and He would take care of it and He did. Got me a cooler and ice delivered to my door within minutes. He was always tending to our needs. Thank You!

Si puedo dar un 0 se lo daria ha este hotel! LLame dos dias antes de mi viaje para avisarles que no iba poder assistir y quieria cambiar mis fechas y no me quisieron ayudar porque lo habia reservado con Expedia. Entonces contacte a Expedia y ellos trataron de ayudarme y el Hotel le daba la vuelta a los ayudantes de expedia para no cambiarme las fechas. Estubimos tratando hasta el dia que segun tenia que estar ahi y nada! Despues expedia trato de ayudarme con para que el hotel me diera un reembolso ya que no me quisieron cambiar los dias. Estuve 3 semanas con Expedia y hotel tratando de resolver y no se pudo porque el hotel me puso como no me presente! Obvio, por eso trate de comunicarme con ellos porque no iba a puder presentarme. Pues al ultimo no recibe un reembolso ni me cambiaron los dias. En este hotel perdi $500! Ahora tengo que pagar de nuevo a otro hotel para mi viaje a Guadalajara. No pierdan su tiempo con el Hotel Dali Plaza!

The staff was courteous and professional, the entire place was clean, and the free upgrade was appreciated. I didn't have to ask for a room with a view, but was pleased to find a panoramic view of the city. I was also able to use the gym alone, which is much appreciated during Covid times. The gym is small but functional, the Wi-Fi is adequate but often overloaded in the evenings. The TV channels are somewhat limited, but the beds are comfortable and The in-room safe offers good security. Housekeeping was excellent. Can't beat the location for the price.

I forgot my son's iPad in the room and it was stolen by the staff. I spoke to multiple management employees and they claimed it was not found in the room. Thieves! Aquí los empleados son rateros! Se robaron la tableta (ipad) de mi niño que se quedo en el cuarto. Jamás volveré!

Not sure how good the hotel is but the restaurant is the worst I've ever been to In My Life. The steak was well done when I ordered it rare then they brought out a second piece that was still frozen. The tuna was unedible as it was microwaved out of a freezer. Was the most disgusting serving I've ever seen in my life

$400dls went missing from the room the only day house keeping went in. Didn't notice till the next day and the manager ignored my calls for weeks. He never reached out answered or even bothered to apologize.

Stayed for 6 days and we enjoyed the location of this hotel. Everything is at a walking distance and in a safe location. Sometimes we would be walking outside at 1am and felt safe. The staff was friendly, especially an older gentleman that works the front desk at nights, he's great! Also, the rooms were kept clean daily.

Stayed at the Dali Plaza Hotel for two days, we had a pleasant stay, the staff was very helpful, very cordial employees. The room was adequate for $30 a night cant expect Central Park. We went on a Tequila Tour the next day I highly recommend it, its an all day so be prepared to get drunk on Tequila or take many pics, you'll love it. Its only $400 pesos, = $ 25 trust me its worth its money for the adventure, they pick you up at the hotel and drop you off. Well be back of course and do more sight seeing next time, this was just the start of our week long vacation our next destination is Puerto Valkarta

Very nice hotel, simple but enjoyable. The rooms are clean and ample. I had a pleasant experience in this "centro histórico" Guadalajara hotel.