Hotel Daniela by The Sisters Zermatt

We stayed one night at Hotel Daniela in Zermatt and our experience was absolutely wonderful. The staff were incredibly welcoming from the moment we arrived, and the honeymoon surprise prepared in our room was truly amazing such a thoughtful detail that made our stay unforgettable. The spa area was beautifully designed and very relaxing, and the breakfast was excellent with a wide variety of delicious options. The hotel itself, including the lobby and the rooms, felt extremely cosy and comfortable. A special mention to the staff who picked us up and brought us back to the train station they were exceptionally kind and helpful. Overall, we had a fantastic stay and would highly recommend Hotel Daniela. We can’t wait to come back! Family Reis.

My friend and I stayed at this charming hotel for a night in Zermatt and it was the ideal spot for us to relax and rewind. The staff was extremely friendly and generous with tips and advice for us newbies in town. We went during off season so after our trip to the Matterhorn, heading to the spa back at the hotel was the perfect way to spend our evening in the cool winter. The only down side was they din't have an open kitchen for dinner. However, the excellent breakfast spread the next morning more than made up for it and was a great way to jumpstart our journey back to Zurich! Thanks for a memorable experience, overall!

This hotel was excellent. The room was clean and well equipped, with a balcony and complementary mini-bar. The breakfasts offered a great selection of hot and cold food, including several different breads, meats, cheeses, fruit, yogurt etc. as well as cooked breakfast offerings. There was also nespresso coffee and baked snacks available throughout the day. A very pleasant experience.

From the moment we arrived, the service at Hotel Daniela was outstanding. Victoria at the front desk went above and beyond — her warmth, local knowledge, and advice on where to go and how to get there made our stay in Zermatt unforgettable. Every interaction with the staff was genuine and friendly, especially in the restaurant where the team were nothing short of incredible — attentive, cheerful, and welcoming.||The breakfasts were a highlight each morning: a generous hot and cold selection, the most delicious homemade birchermuesli, fresh juices (you can even squeeze your own!), a great coffee selection, and even Prosecco if you wish to start your day in style. Throughout the day, freshly baked goods are often available in the lobby — a lovely touch that makes you feel truly cared for.||The rooms are beautifully decorated with stunning attention to detail — from the artistic headboards to the custom shower screen prints. Everything feels warm, cosy, and high quality. Plush robes, slippers, and a complimentary minibar on arrival made us feel completely spoiled.||In terms of location, it’s peaceful yet perfectly positioned — close enough to walk anywhere but tucked away from noise. The atmosphere throughout the hotel is calm, cosy, and inviting, with a wonderful alpine charm.||We truly cannot rate this hotel highly enough. Every aspect — from cleanliness to service, amenities, and value — exceeded our expectations. Hotel Daniela is an absolute gem in Zermatt, and we can’t wait to return.

The best luxury feeling sofar in Switzerland is this hotel, small touches which really make myself and my girlfriend and family so happy.||Really appreciate the management for the incredible hospitality from the team.||The best things i love there is breakfast buffet, the setup, ambience, the product and look of the place. The service was outstanding, the man there is very helpful.||The girl in the reception, the man who dropped us to train station are also very kind. The wirpool, sauna and steam room also looks great. The amenities you put provide in spa like nuts, infused water and tea selection touch heart, which i don't find anywhere else.||Last but not the least, the room was supper beautiful, spacious and we got a room with beautiful view. The mini bar is included which again suprise us. The room cleanliness and amenities were awesome. ||Once again thank you very much for for the wonderful hospitality. For sure will be back there for more days soon. This time only spent two nights.

Everything about this hotel is first class. The staff is very knowledgeable, friendly, patient, and helpful. The rooms are a nice size and offer balconies to enjoy the wonderful weather of Zermatt. The breakfast offers many choices and is always fresh and well-made. Our balcony offered a direct look at the Matterhorn, and while it was obscured by clouds most of the time, on our final morning, it made a spectacular appearance (See photo). Put quite simply, this is how all hotels should be operated. We will be back.

Let me start with a fact: in an era when hotels buy reviews or fake reviewers score establishments, Hotel Daniela changes your idea about scores. It deserves every point of its 4.8 on Google. First, we arrived rather late in the evening, and had forgotten to ask for a shuttle service. The super kind and professional receptionist immediately arranged it for us. We then experienced one of the warmest welcomes ever. Luna, the receptionist, made our night by offering us prosecco once she realized it was our anniversary. On top of that, she agreed to arrange our visit to the spa sooner than its actual opening hour. Beyond, the minibar and coffee were exemplary. The bed and pillows were among the comfiest we’ve ever tried (esp. if you’re tired of super soft hotel pillows that distract your sleep!) Breakfast was really good, try the variety of cheese and fresh orange juice! And to add more to this great experience, Hotel Daniela encourages sustainable stays, which I truly appreciate! Every corner is sparkling clean, as well. What a gem in Zermatt! Thanks to Luna and the other staff members :)

This is a great place to stay, offering a super location, friendly staff, clean rooms, amazing design, and delicious breakfast. ||Every single element is done like nowhere in the world - the breakfast, welcome cake, smiles of the girls at the reception, Shuttle bus from and to the airport, kindness... Everything! It is not a hotel, but a cozy place where you feel right at home, surrounded by friendly people who take great care of you and your time there. Bravo!||The view from the terrace to the legendary Matterhorn peak is stunning and unforgettable. ||I warmly recommend this wonderful city to everyone who would like to spend a good time there! The Siters, the best!