Hotel Danmark - By Brøchner Hotels

I really liked that guests could choose their preferred breakfast time. Thanks to this system, there were never any queues, and a free table was always available — even though the breakfast area is quite small. The breakfast selection was good overall, but it would be great to have a bit more hot food, such as porridge or pancakes. The room was cozy, spotless, and well-maintained, with comfortable beds and pillows. I especially appreciated the bathroom shelf where I could keep my cosmetics — something many hotels often lack. However, the placement of the makeup mirror was a bit strange. It was fixed to the main mirror and couldn’t be adjusted, and the bathroom lighting was too dim for makeup, with no additional light source available. Location is absolutely wonderful, everything is really close by, Tivoli 5 minutes, Glyptotek 3 minutes etc. · While the hotel rooms were very clean, the cleanliness of the common areas definitely left something to be desired. The carpets in the hallways weren’t cleaned once during our five-day stay, and it didn’t look like they had been washed in quite some time. The hallways are quite narrow, and the walls and door frames were full of scratches and marks that have clearly built up over the years. Overall, the hotel is good, but upon closer look, you can tell there’s no real “housekeeper” presence — someone who notices the details and truly cares.

Perfect location, 24hr bar. The rooms are a little small, but who spends more than sleep time on a room?. The rooftop is wonderful, although the bar had closed for the end of season. Just a last note, the rooms have no A/C but leave the window open and they are comfortable enough. Staff are super friendly and always greet you with a smile, would recommend.

Especially if you arrive by train it is perfect to stay here. Its just an about 10 mis walk from the main station an a view steps away from Tivoli. You can reach nearly everything by feet and the area around the hotel is very nice. Unfortunately our bathroom smelled a lot but I guess this is not mandatory ;-)

Great quaint hotel, very close to Tivoli gardens and Radhusplatzen station, easy to get to and use as a base to explore the city, which you can do easily by foot. Service was exceptional and staff very good, polite and helpful. The wine hour (5pm to 6pm) and night cap (10pm to 11pm) was a great draw and something I have never seen at other city hotels. Would certainly recommend and would stay here again.

Just back from a 3 night half term trip with my wife and 11 year old. I have stayed in a lot of Copenhagen hotels due to work and was very impressed with Hotel Danmark. I choose this hotel due to its close location to Central Station and Tivoli Gardens. Upon arrival the hotel had a really good feel about it, upbeat music in reception and nice “boutiquey” feel. Our room always spacious by Copenhagen standards (they can often be very small) and very quiet. Nice selection of good quality organic items at breakfast, even if it is a little busy at times. The hotel also does a nice touch of free wine between 5-6 and also a free “nightcap” between 10-11. I will certainly be putting this hotel top of my list next time I am in Copenhagen.

The hotel is located in a great location, and the people working there are very nice/helpful. The hotel itself is very clean very chic. However, the rooms are incredibly small. I don’t mind staying in a small hotel room, but the price for which they charge for the room is quite high. Same for the breakfast, the breakfast was good, but again, charged way too much.

Great hotel amazing location. Small double was very small but great and clean room, lovely staff. Breakfast was tasty and the happy hour/night cap was a good addition. I would stay here again

Great place to stay if you’re visiting Copenhagen. We walked everywhere, this hotel is a central location! The staff is always kind and helpful, breakfast is delicious. Complimentary wine hour in the evening. Very cute interior design! I can’t wait to try another Brøchner Hotel next time I’m in Copenhagen!

Beware of Hotel Danmark not honoring your guaranteed reservation. I had reservations, paid for in advance, for a Sunday. The reservation was for 3 days. Due to flight delays, I was not able to arrive on that day. I contacted the hotel via phone, and was told no problem that they would see me the next day. I had additional flight problems the next day. Again, I contacted the hotel via phone. There was no answer and the automated message told me to email. I emailed them, letting them know there was an additional delay and expected to arrive on the last day of my paid for reservation. As I am getting on my flight, the hotel emails me back stating they had sold my room and I needed to find other accommodations. I told them I understood that I would not be refunded for the days missed as it was a guaranteed/paid for in advance reservation, but expected the room for the last night as I had kept them informed each step of the way what was happening. I get to my layover to find an email stating that my reservation is no longer valid and that I need to book a new reservation. They told me their sister property had room and I could pay a second time for a room with them. They claimed I had not contacted them the first day. Even after I provided phone logs showing I had contacted them, they refused to honor my reservation. They eventually refunded my last night, but never apologized and showed zero interest in helping me. I had to book another hotel, during a layover, so I had a place to stay when I arrived to the city in a few hours. Luckily one of their competitors had rooms and I had zero problems with their competitors. I highly recommend NOT booking with Hotel Danmark because of these issues. I have never had this type of issue with any hotel chain before this. Book somewhere else if you want to have a room when you arrive.

Location 10/10, friendly staff. Breakfast was amazing. Suitable for vegans. If you order tea, they bring you good quality strewn tea. I really enjoyed the bed, which feels like heaven. I haven't slept this good for a long time. There are only two things I didn't like. Firstly there was awkward shower (there was literally lake on the floor all over bathroom). And secondly I'm not sure if the chambermaid did anything.

8/5/17 Cute boutique hotel in the center of town. Rooms are tiny and have no air conditioning but they are newly designed and clean. Staff are friendly and helpful but can get overwhelmed when too many people approach at the same time. Check in is at the bar which can be great and also busy at the same time Free wine hour 5p-6p is a nice way to relax, enjoy the quaint hotel and people watch Breakfast is organic and served in the lovely courtyard or indoors. Overall I had an enjoyable and comfortable stay at Hotel Danmark.

I really wanted to like Hotel Danmark. The design is beautiful and staff is really friendly. When we checked in, we inquired about breakfast which was supposed to come with our room. The person checking us in said they did not see that on our room. Since we were eager to get settled in and eat (it was a long plane ride), I said I would come back later to figure it out. I showed the woman at the front our confirmation emails which clearly showed our room type and breakfast. Not only did we have breakfast included, but we were supposed to be in a suite, which they did not place us in. Since we were already unpacked and settled in, I told her the room size didn't even matter at this point, but breakfast was an important factor. She didn't care at all about the discrepancy. She smiled as she said, "I'm so sorry, but there's nothing I can do. I can charge your for breakfast." Excuse me? Charge us again for something that's already included? Not to mention that you aren't the least bit concerned that we aren't getting anything we paid for? Not to mention, on our first day we had a Privacy sign hung on our door. When we noticed the cleaning staff in the hall, we mentioned this to them and asked if we needed shampoo later, if we could ask for it. She said we could ask for it anytime. When we came back from our day out, our room was totally cleaned. Our privacy sign was completely dismissed. Not okay. This hotel wasn't cheap to begin with--and were staying here 6 nights in the wrong room, with zero amenities. Do NOT STAY HERE. Go with a hotel that follows through on what you pay for. You'd be disappointed to arrive here and have them dismiss your needs.

Worst hotel I've ever stayed at for the price! No A/C not clean small terrible room and expensive

Nice place. Close to everything. Fairly cheap. That being said, the fact that they advertise free wifi for hotel guests and that it then turns out it's only for one device is simply ridiculous!! You can, of course, buy access for more devices for an additional charge... Room cleaning was good on our first day here but on our second day here only one half of our bed was made and we didn't get a new sanitary bag for the bathroom (there is no trash can). I'm always disappointed when there's no fridge in a hotel room, as I enjoy a cold beverage. We didn't try the food so no comments on that.

In January 2020, we made reservations to stay two nights at this hotel in June 2020. Sitting here in May in the midst of COVID-19 restrictions, Denmark has closed its borders and flights from the US aren't available, so obviously our trip will not happen. It's neither the hotel's fault nor ours, so we asked for future credit, not a refund. The hotel refused to credit us for a future trip when Denmark might actually welcome tourists. If you're booking for a future trip to Copenhagen, look for a more customer-friendly establishment.

Hospitality is a word the owners don't understand. With travel restricted to Copenhagen, I asked politely if they would credit a paid for and planned future visit. A resounding NO was all I got. A second request for at least a partial credit was totally ignored. I can not believe they would have any travelers best interest at heart since honoring my request would have cost them nothing.

This is a really well kept Hotel near Copenhagen's City Center, Main Train Station, Stroget (Copenhagen's famous walking street) and Tivoli. As it is with most Hotels in Denmark the rooms are quite small but all you really need is a comfortable bed while traveling, and the beds are amazingly comfortable! Because it is so close to the clock tower at the City Hall you can hear the bells ring at every quarter hour. The staff is always very friendly and they have a great breakfast. I've stayed here several times and will come back again on my next trip.

I booked and prepaid $550 for this hotel in May for August 29. Unfortunately, there was an error and the reservation turned up for July 29. After repeated contacts with the hotel and attempts to correct the dates, I am still told that there is no change possible. It is obvious that I still need a hotel in Copenhagen in August but no attempt has been made to transfer this for a fee or any other solution. Additionally, there is space available at the hotel for the requested August 20-31 dates. The appalling lack of customer service has given me such a negative experience that I do not want to spend another dollar in Copenhagen. I am going to change my plane ticket and fly straight home.

Great location in the heart of Copenhagen. Very friendly staff that went out of their way to help with a lost luggage issue. The layout was a bit eclectic, being an old building, but with a cozy bar and breakfast options, it was like staying with the relatives (the nice ones).

I have traveled to Copenhagen on business on several occasions the past several years. I have stayed at the Hotel Danmark as well as several other hotels in the area. The facilities available at the Hotel Danmark are not as great as some of its competitors, but the staff and management are by far the most friendly and customer-centric group of people that I have met. The same is true of a similar hotel operated by the same company (Hotel Astoria). Based on the service that I have received, I would stay at this hotel over many of the other hotels in the area.