Hotel Dann Carlton Medellin

This should be categorized as a 3 star hotel. The best service I received was at the salon when Luisa blow dried my hair. Bring your own towels, they are yellow. The only good thing about the breakfast was croissants and mini pan de yuca. The eggs were runny, not tasty. We had to go to other hotels to eat. The beds were very uncomfortable to sleep on, they would sink in if sleeping in the middle. The shower had a heater issue. The water would get cold and extremely hot (not stable) it burned our face and bottoms. One great benefit that made us happy were the taxi drivers that were available outside. We made Carlitos our own driver. He gave us the best service. We felt safe with him. Extremely trustworthy. The outdoor attendant with last name: Arboleda, made a difference in our 10 day trip. He became family to us. The toilet seats were not leveled. The seats were smaller than the actual toilet size. I jammed my finger because it was wobbly. The flowers in the womens bathroom at bar 43 were dead. Last thing were the light bulbs in the room, we had to call to get them switched out and the lights in the hallway were out of light bulbs. We are thankful for having us but were disappointed. It did not feel like Medellin, where all the other hotels are nice to stay in...

We stayed at this hotel in El Poblado for nine nights and overall had a pleasant experience. The location is excellent, with plenty of restaurants, cafés, and markets just a short walk away. The staff were consistently friendly and welcoming, and we especially appreciated the helpfulness of the lobby staff. Our room was spacious and well furnished, with comfortable bedding that made for a good night’s sleep. The bathroom was also generously sized. That said, both the room and bathroom showed some signs of age and could benefit from a bit of renovation. There was a fully stocked mini bar, but there was no complementary tea/coffee or an electric kettle - things I would expect from a similar level hotel. One minor issue we encountered was that we had a connecting room, which we hadn’t requested to change. Unfortunately, one night our neighbor was quite loud, and we had to call reception to resolve it. Breakfast was included in our stay. The offerings were adequate and certainly enough to start the day, but the selection didn’t vary much, so after several days it felt repetitive. Despite a few small drawbacks and lack of some room amenities, our stay was enjoyable and without any major problems. We would consider staying here again.

First. There is NOOOOO FREE water here. You have to pay for it all. Not even 1 bottle of water free. Heck the Hilton and Hyatt offer free water. Okay now the rooms. The beds are VERY comfy and pillows too. Rooms are clean. There is lots of places to eat around! Easy Google Maps. The food at the hotel is over priced and it’s OKAY. Breakfast was OKAY. The gym is nice and pool is warm and clean. The area is safe just don’t walk deep into the forest next to us. Did find some type of mold or old paint as seen in the images. Still shocked that there was no free bottle water. Also if you book with Expedia expect some weird email that there was a charge. Staff is alight, bell hop guys are very helpful and so are the cleaners.

Amazing beds. Amazing breakfast. Excellent service. This is not Marriott level, but much closer than the majority of hotels in El Poblado / Medellin. I am not afraid to walk around the local area as a single male at night. The Tony Roma's restaurant on the roof that rotates is worth the visit. Very reasonable food and prices when you factor in the beautiful views.

I have written one review that I loved it. The second review I was frustrated because they chased this girl down I was with like she robbed the bank or something.. just to let you know she's like 25 years old but You made me feel like a criminal I'm sure she felt weird too. She had the id... no big deal. I went back on November and there's no other place that I want to go. This place is just beautiful. Believe it or not a lot of the people who work there were like hey Alan how are you? Kind of felt like that woman on Titanic who eventually dies and goes into the superfluent dinner area on the Titanic and everybody applies for her she walks in, I booked a beautiful penthouse like a apartment for $140 a night and that was nice but It ain't no restaurant, no breakfast buffet, no pool no jacuzzi no workout... So the last two nights I booked a room at Dan Carlton and It was just great. I don't think I'm staying anywhere else ever again. And I guess everybody requires an iD if you have a girl with you. And if whoever you're with doesn't want to give her ID, you have a problem, get rid of them. I talked to one guy whose girl stole some stuff and they could track her down because of the ID policy. |I just love it there, right in the middle of Medellin, everything is good. Even the cab drivers are great I'm from Boston and you will never find anything even close to this, to even use a bathroom hotel for this type of money.. Iit's a 9-hour flight and this hotel makes that long flight worth it.

The hotel staff appears to be very well trained. Very relaxing experience. It is hard to describe the feeling of walking into a hotel or resort and from the time of check-in you can relax because you know it is staffed by well trained team members. Funny part is that NONE of the services, purchases included a tip. As each person in this place deserved one as we appreciated the wonderful service and hospitality. Based on the great quality of service, we assumed that their personnel is well trained and well paid.( we had stayed at the Marriot nearby and automatically a 10% was added no matter what)— |Even though it was very busy at the time of our visit, unknown to us it happened to be a long holiday weekend for the locals.

location is great, personal friendly, but: Bed sheets made of artificial polyester, therefore horrible sleep. Alternative sheets (e.g. made of cotton) was not possible. We don't understand the hotel's priorities. There was offered fancy alcohol in shelves, and electrically moving window shades but no proper bed sheets to sleep comfortably. No kettle in room. Breakfast not special. Most of the personal didn't know any English at all. Wifi didn't work in our first room. For doing laundry they charged us 99€, without telling us the exact price before, although I asked them. We could only finish a survey on their tablet at the checkout when leaving good review.

The hotel is beautiful, clean, and has friendly staff. The only negative experience was with a dish I ordered, and my chicken was not fully cooked, and I didn't receive the vegetables offered in the menu. I notified the kitchen, and they didn't replace the dish; they just tried to cook the chicken more, but it was still medium rare, and this time they sent the vegetables. I just gave up and didn't say anything else.