Hotel Dann Monasterio

A confortable hotel for the price with very kind and formal service. The breakfast is especially nice. I saw complaints about the breakfast in reviews and have no idea what people are talking about. The property is a bit sleepy but lots of events are held here on weekend nights. I enjoyed listening to the live music in the evenings. The gym is basically some ancient equipment thrown into a spare room - but again … it’s an older, traditional hotel, not a modern business hotel. Rooms are big and cozy with windows facing the courtyard.

Beautiful Hotel in the heart of the historic center of Popayan. A former monastery, it is a national historic building. The bedrooms are very large and comfortable, with fridge and TV with streaming services. Some bedrooms have terraces. The hotel grounds are tranquil and beautifully decorated. A free buffet style breakfast is provided which was outstanding.The staff were extremely friendly, professional and attentive. Within the heart of Popayan and all the churches, Museums and sights just minutes away walking. Make you visit to Popayan extra special and memorable with a stay at the Dann Monasterio Popayan

Great hotel! After more than a week of staying in some random and small places, it felt like luxury to find a clean hotel with wifi (everywhere!) and hot water in the shower! It was very clean and the customer service was impeccable. I think I was nearly the only tourist there, but everyone attended to me and helped me. I am especially grateful to Nathalie who was working in the kitchen. I walked down and gave her my dinner order, and she went above and beyond to make it special and deliver it to me. She was so kind and sweet...totally made my stay. Would stay there again in a heartbeat.

Wonderful hotel, service and food options. Its location is perfect to walk around the colonial downtown and it's 5 minutes away from the airport by car. Only recommendation would be to change the electricity sockets location in the rooms as it's difficult to access them

This is not a 5* hotel. We have travelled a lot in Colombia and we were very disappointed. The service is appalling. It’s as much as you can do to get the waiter to pour a cup of coffee at breakfast! The waiting staff are totally disinterested…very polite but either not trained or paid so little they don’t care. The location and the building is lovely. Rooms are nice and bed is comfortable. The pool isn’t really as shown on the website and there is no shade. The “comfy” chairs on the patio aren’t comfortable at all. It wouldn’t take much to make this an outstanding hotel. If the service was great I think we could have overlooked the tiredness of some of the hotel itself. May be the “best” in Popayan but we wouldn’t return.

This is the best hotel in Popayán, without any doubt. All staff members we came across have been incredible people, with generous, flexible, and kind hearts. The rooms are impeccably clean and comfortable, and the sound isolation is what saved us during our extremely busy week. The breakfast is basic but elegantly presented and tasty. This is the only hotel we will ever stay at in the future when visiting! We loved it so much! Thank you to all staff members for all that you do.

We were excited to be coming to this hotel but from the minute we arrived we were disappointed. Completely indifferent service from reception to the waiters. Apart from the fruit, the breakfast was appalling with stale pastries and bread, only offered one cup of coffee and no water. The pool is located the other side of the hotel and has no shade. Everything is poorly maintained, from the tatty furniture to the gardens. Our room was noisy, the traffic is incessant so i couldn’t sleep without earplugs. It’s a great location but it’s seen better days and needs a complete revamp. It’s such a shame.

The hotel is in a beautiful old monastery with a large cloister around which the rooms are located. The room they gave me had not been made yet when I arrived at 4 pm but anyway I got out sightseeing and it was obviously ready when I came back. The room was large with nice old furniture and a choice of pillows of different softness. Much appreciated! There is a fridge but no complimentary water as you would expect from a hotel of this kind in a country with non drinkable water. No coffee or tea. Bathroom large enough with a good shower. Good Wifi. The restaurant is good ( I had prawn ceviche and pork ribs on mashed avocado) and breakfast is buffet and the best I have had till now in Colombia: three kinds of juice, fresh fruit, ham and cheese, different kinds of bread, two kinds of cereals with milk or yogurt, eggs made on the spot. The location is excellent, in the middle of the city.