Sarah Hatfield
Google
We were lucky to be able to get a room on such short notice; we think someone canceled last minute. This place was in a great location, super walkable and near Piazza Della Signoria. The room was super spacious and finally had a normal size shower (lots of small showers in Italy). But the service was really what impressed us. Everyone that works there was phenomenal! When we walked up to the building, Samba (I hope that was his name, it’s been a week) who wasn’t even on his shift yet, helped me with my luggage up the stairs (there is a small flight of stairs to the elevator, but you can call and they will help you, but I didn’t even have to call!). We got there super early so the room wasn’t ready, but they kept our bags so we could explore the town. When we came back late, they had the bags in our room. Breakfast was fantastic; fresh fruit, croissants, hard boiled eggs, espresso, and more! The bed was a little too firm but the room was silent and probably the best we slept the whole trip. They gave us great suggestions, helped direct me on where to exchange money, and were just so hospitable. I would 100% suggest anyone stay here if they are going to Florence!