Hotel De Hallen

Initially the Hotel looked nice and inviting and the staff were friendly and very helpful, however our stay was less than what we hoped for at a four star hotel. The room had no real window or natural daylight, and felt very claustrophobic. The room door opened straight onto the walkway and general sitting area so the curtains had to be kept closed all the time for privacy. This was also an issue for noise as you could hear people, particularly staff, walking around at night time. The constant piped music which was kept on very late into the evening and early morning was a contribution towards a poor nights sleep, as well as the extractor fan in the bedroom that would not turn off. The lighting in the bedroom was dim and poor and reinforced the claustrophobic feeling. The towels were not changed the 5 days we were there, and the shelves, and under the bed were dusty. It was good we had a nice large bath with a separate shower as well as a hairdryer. However the smoked glass doors between the bedroom and the bathroom were not appropriate as it affected individual privacy because when the lights were on you could see through. You could also easily walk into these at night . Tea, coffee and creamer were not topped up while we were there. There was also limited storage , no draws for smaller items of clothing just one wardrobe with a top shelf. |It was also an eyesore to see large baskets/ crates of laundry in the main lounge area on a daily basis. ||The actual location of the hotel is good as it is near the Food Hallen, and other shops and cafés , although this would still not encourage me to stay again.

Funky hotel in an old industrial building. Rooms are excellent, comfortable. DeLuxe rooms don't get much natural light as they are inside the building and have windows only out into the interior. But the shades and soundproofing are excellent. Breakfast is pretty nice, and we got a complimentary drink each from the bar. Lots of sitting spaces around the building, and unusual art objects. About a 20 minute walk to the main tourist areas. Not many good restaurants in the immediate area. But there is a food market right next door.

Really enjoyed our stay here. Rooms are fairly basic but well-appointed, but the bathrooms were really generous- great to get a bath and separate shower! The social areas downstairs are stylishly decorated, but I would say the bar offer could do with improving with some better cocktails- we asked for a few things (on their menu) and couldn’t have them because they didn’t have one or some of the ingredients which was a shame. There’s a terrace outside that gets the sun which is great but could do with a bit of attention. The massive bonus to this place is that it backs directly onto a food hall so you’ve got loads of really great food right on your doorstep! Staff were friendly and helpful and breakfast was good too!

Lovely funky an old industrial building just outside the downtown. The quality and service are excellent.||Building is pretty funky, with an industrial feel, scattered art objects, a small library, and some rooms have windows onto the inside of the building (but with really excellent shades). It's about a 20 minute walk to the main tourist areas, and there aren't many good restaurants in the immediate area, but well worth it.

We stayed for 2 nights in a junior suite which was very comfortable and had great views. Plus it was extremely quiet - we couldn't hear anything outside of our room even with a busy park opposite the building!||Staff were friendly and made everything easy when checking in and out. We didn't eat at the hotel, we did order from the bar and drinks reasonably priced - plus the outdoor area at the front of the hotel is a lovely spot to sit any time of day.

My husband and I stayed here for three nights and thoroughly enjoyed our stay. The hotel is located in a quiet location, but is still near the tram so you can easily get to anywhere in the city. The Food Hallen next to the hotel has multiple different dining options, making it a great spot for dinner. The rooms were clean upon arrival and the bed was comfortable. Front desk service was fantastic and they were very helpful giving restaurant and excursion recommendations. We would definitely stay again!

We stayed for 3 nights and was our second hotel in Amsterdam during this trip and I have to say I was very pleasantly surprised. The location is great I actually preferred this area as there was significantly less tourists and was really quiet. The hotel is also connected to a food hall with a restaurant and a ton of different food stalls, this was fantastic to have so close to the hotel. The rooms were great and modern although the one thing I had to add is that we were on the first floor and had to keep our curtains closed for the duration as there was a lot of foot traffic but I don’t think this is an issue with a floor higher. I definitely would stay at this hotel again. The staff were friendly and helpful.

We wanted to kick off our trip to The Netherlands with a hotel in Amsterdam that would be close to the sights and have a great vibe. This place delivered. It’s got a sleek design, spacious room layout, is walking distance to many sights, and is paired with a food hall that has great eats. Highly recommend.

This was my first time visiting Amsterdam, and I fell in love with this beautiful city! I chose to stay just outside the main area for the quieter location. Hotel De Hallen was right next to Foodhallen (a large food court) and a 15 minute walk to the Museum district, De Jordaan (my favorite area I visited), and Vondelpark. Quiet, but still close enough to many sights. My double room itself was modern, very clean, with plenty of outlets and a pleasantly large size for this part of Europe. The bed was fairly comfortable, if a little firm, with soft linens. The bathroom was very large, with a rain shower and separate bath tub (also gigantic). The rooms have no windows, instead the wall facing the hallway is all glass. It's sort of public though so I kept the curtain drawn. Would have been nice if there were some natural light but not a big deal. My room was also in the worst spot next to a service entrance, definitely needed earplugs. If you get room 122, ask to switch if possible. There's an attached restaurant and bar, which I didn't eat at (too many other options to try). Good sized outdoor patio as well to dine or enjoy a drink at. Despite the room noise, I would stay here again for the nice service and modern, clean rooms.

Awesome hotel. I'd recommend this place to anyone visiting Amsterdam. The rooms are typical size for European hotels, in my opinion, and the beds are super comfortable (with especially poofy pillows). The staff at the hotel was wonderfully hospitable, helping with tram tickets/metro passes (at a discount), directions, mail (I sent postcards back to my office), scheduling a taxi to the airport, and just generally keeping the hotel clean and wonderfully welcoming. The thing about the hotel is that it's also located in a fairly residential area, so the noise level is minimal (and though there was a construction area near the hotel, we never heard any construction going on during out stay - and, humorously enough, used the large crane in the construction area as a bit of a "north star" in initially learning our way around this portion of Amsterdam). The tram is easily accessible in a variety of directions though, allowing for you to get to the Central Station, Museumplein, or a number of different locations within just a couple minutes. An additional benefit? There's a food hall pretty much right next door. While I recommend checking out the neighborhood restaurants (there are plenty of them - as well as a Farmer's Market about a block away, seemingly open from 10am-4pm every weekday), the food hall accounts for a variety of different eatery options with just a quick walk next door. Honestly, this unique little hotel is JUST what I would have hoped for during my stay in Amsterdam. The decor is unique and playful, the staff is fantastic, the location is great, and everything is clean and tidy. TL;DR This place is awesome. STAY HERE. You won't regret it. :) If I ever get back to Amsterdam then I won't hesitate to stay at the Hotel de Hallen again either.

So I originally booked at hotel Remour their sister hotel but, they transferred me here as a free upgrade. Better room, better bed, and a free breakfast. Let me tell ya. It was awesome of them to do. The food was delicious the bed was SO comfy & the room was huge!! With that being said I would willingly book at this beautiful hotel! Staff was awesome! Check out was 12pm not 10 am like most places Plus they weren't boojee they were very nice & accommodating. The lobby has a swing in it & the breakfast was fresh & delicious. Thanks guys !

Having lovely time here. Our flights arrived way ahead of check-in time so the desk asked if we'd like to move from the originally booked hotel (same chain) to this one so that we could get into a room 5 hours ahead at no charge. While we hesitated, we took the offer because we were very tired. So glad we did, We love this place. Staff is helpful, friendly and fun. Location is near open market of Ten Katestraat, De Hallen mall and many nice shops and restaurants. Easy access to rest of city from here; tram stop minutes away, Uber less than 10 to many attractions. Dining here in the hotel exceeded expectations. Would highly recommend.

Hotel De Hallen is the perfect place to run a ground when in Amsterdam. The old tram depot has a laid back and rustic atmosphere. The local design and art elements create an inspirational feel, and I enjoyed discovering them while chilling out in the lounge. The service is welcoming; the staff handed us glasses of water and made sure we had everything we needed. I didn't spend much time in my room as I was at a work conference. If you plan to enjoy the hotel room more, make sure you ask for a room with a window. The rooms on the right wing, first floor didn't have a view. Otherwise the room was nice and practical. Really appreciate the big bathroom with rain shower and bath tub. The bed was also comfortable and had huge pillows! The hotel breakfast is set in a lovely little space, with colorful tables, local art and fantastic interior elements. The buffet has delicious bread, super food like chia seeds, juice machine, croissants and more. If you miss anything, check the À la carte meny; there you find waffles, eggs Benedict and more. I recommend Hotel De Hallen if you look for an urban and relaxed environment in the middle of the city. It's also very quiet, and you will sleep like a baby!

I really wish more hotels were like this. The hospitality was phenomenal. I had been emailing with the reception staff asking questions and trying to ensure that everything for our honeymoon stay was simply perfect. They went above and beyond my expectations with everything. They even set up a taxi to pick us up at the airport after our long flight. Our room was ready upon arrival which was nice because we just wanted to shower and begin our adventure. The room was the perfect size for the two of us and the bed was extremely comfortable. The WiFi in the room was fantastic. The also had a computer area available for guests to use. We were on the top floor and did not hear a thing! The ladies at the reception desk suggested that we purchase a metro pass which they had available and provided us with a map and noted the areas I asked them about. I will definitely stay here again and recommend Hotel de Hallen to all of my friends visiting Amsterdam. Next door, there is a place called De FoodHallen which you MUST check out!

I did leave it to a chance for hotel choice in Amsterdam - all the booking sites offerings did not please me, so I decided to rely on hoteltonight app and play Russian roulette. Waiting for the luggage in airport, I scrolled nervously thru openings - and finally settled on De Hallen. I am happy I did. No, no - not just happy, ecstatic. This hotel is one of a kind. Truthfully, it is a statement of modern design embracing historical space, with all comfort of guest in mind. Built in renovated tram depot, open two-story-high space is mind-blowing. Every detail is in place, every aspect is anticipated. Main atrium filled with curious sculptures, art, comfy couches, pillows and tables to hang out and relax. Cafe and restaurant up front offer great food choices, and bar is open late. There is also open air seating in front of the hotel, and it's wonderful to get a drink or cup of coffee in the morning. I loved the open structure of the roof, the bright light of the skylights, and the art. There is even old rail still running through the restaurant, preserved with clear coating! Heavy doors still stand from old times, reminding of what once was. Rooms are super-quiet thanks for the service corridor running on the window side - so you get double sound proofing from hustle and bustle of busy Amsterdam life. Rooms are modern, and super-clean, with all amenities, of course. Service desk call you once a day to check if you need anything, and arrange anything you need - be it discounted tickets to museums, reservations or taxi. It is pretty close to the great restaurants, parks and museums, and short ride on the tram will get you easily to city center or train station. Note: this area is still under construction, so do expect some of that while walking around the neighborhood.

I really enjoyed my stay at Hotel de Hallen last week. Their lobby reminds me a lot of the original Ace Hotel in Seattle but more modern and kind of swanky. The location is a little bit of a walk from the main attractions but just a short ride away by public transportation. And, honestly, it's a bit intense in the city center with hen and stag parties and just throngs of drunk tourists (think Bourbon St in NOLA) so it was nice to step away when I was done for the evening. There are plenty of good food options in the immediate surroundings and plenty more in the area around it. Everything was clear and easy with regards to booking, checking in and checking out. I don't generally need a lot of hand-holding and don't like to interact with staff more than necessary but I felt like they were available if I needed them to be. My room was on the first floor which is fine as it's a flat city (and country) so there isn't much to see with regard to a view. It was also outside of a conference room that was never in use during my stay and it didn't bother me at all. If anything I felt like I had more privacy back there. I noticed other commenters talked about having no AC... it's May and was quite warm while I was there (mid-70's) - I like a cool room at night and I was totally fine. It was also insanely quiet, if that matters to you. They have American plugs! I'm traveling elsewhere in Europe so I brought a converter/adaptor, but if I were only staying in Amsterdam, it would have been nice to know I didn't need to pack anything extra. I'd stay again!

WOW! What to say? I loved everything. This place was much, much more cool than I expected. It's decoration was quirky, unique, chic and trendy. You can't stop exploring, even though it's not even that big of a building! The staff was fantastic, they upgraded me because the room wasn't ready, so I was very grateful. The hotel itself is quiet and comfortable more than you'd think. The room was sooo comfy and very clean. And the location!!! TAKE ME BACK TO FOOD DE HALLEN, which is connected to the hotel. The neighborhood is the best and super trendy/safe. I paid twice the amount for a "luxury" hotel in Dam Square the night before, and this was much more enjoyable/comfy and for half the price per night. I enjoyed being away from so many tourists, all the while being treated greatly as one if anyone noticed! haha. Please do yourself the favor of experiencing this place and the location if you visit beautiful Amsterdam! N/A

Although the hotel is not near where all the hustle and bustle of central Amsterdam is, its a quick 15-20 minute scenic walk to get there. I stayed on the first floor, so it can get a bit noisy if people are coming in and out. Since the building used to be a train station- the floors are concrete and a bit cold but slippers are provided. The odd thing was that supplies weren't restocked after it was made. The tea bags were not refilled, I used one of the face towels and they didn't restock a second one. I used a vanity kit (q tips, file, cotton pads- super handy) but it was not restocked for the second day. I've never stayed at a hotel where they never kept these kind of things not stocked up so I was a bit put off by this. I don't need it, but as I am paying for these type of amenities I do expect it a bit? There is also no body lotion so be prepared to bring your own! Also, by far one of the weakest hair dryers I've experienced in a hotel to date. Other than that, it's next to Foodhallen so there's a lot of food choices in there. Bed and pillows were comfy as well. The bathroom is in its own closet and the shower is in a separate "closet", there is no actual room separating between the bed and the washroom/shower. Could be a bit lacking in privacy, however, the open space concept is nice as well. Up to your own preference and who you are traveling with!

Great hotel! Very clean and nice customer service. Stayed one week here! Right behind the hotel is a food extravaganza...food court, shopping, and a cinema.

The hotel is conveniently located near the 13, 14, and 17 tram lines, super easy to reach from Central Station. Unfortunately the side roads were undergoing massive construction, making the hotel entrance a bit difficult to access. A heads-up from the hotel about which roads to take/avoid would've been a nice touch. The service is great, upon checking in we were given a map of the city and a cheerful offer to help figuring out sightseeing or restaurants if needed. We also bought a 48hr tram pass from the front desk, super convenient. Note that because the building is a converted tram depot and the hotel could not make changes to the exterior of the building, there are no windows facing out. I'm okay with that, but to be honest I was a tad put off by the floor-to-ceiling windows facing the hallway. We kept the blackout curtains closed the whole time - honestly, who would ever want those open? The room is spacious and clean - with a good sized tub that was perfect for soaking tired feet in and a rainfall shower head (I love rainfall shower heads, they're the most amazing bathroom perk ever). It also comes with an Nespresso machine and a separate water heater. As other reviews have mentioned, it's next door to Foodhallen, which is basically a glorified food court. Hit up De BallenBar and get their sampler plate, it's amazing! We had our last breakfast in the hotel since we had an early flight, you can order fresh Dutch pancakes, waffles or eggs off the menu, or make use of the pretty typical buffet fare. If it weren't for the time constraints, we probably wouldn't have eaten at the hotel though, it wasn't particularly special.

This hotel is set back in a very nice residential area close to several restaurants. We took the a train from Amsterdam Centraal and then had a short walk to the hotel. It was pretty easy to find. The front desk was especially helpful and accommodating. We were given a room on the 2nd floor and surprised that the rooms had no views...but that is OK as it was extremely quiet and easy to get a good night's sleep. The noise level from outside is non existent and you are literally next door to a giant food hall. The entrance and lobby was really hip and cool. Equipped with a swing, nice furniture and sitting areas and small child's bench (which my niece loved). The staff was very accommodating by bringing drinks or coffee out to us in the lobby area. The hotel was always clean and welcoming as well. The room had comfortable beds and was very clean. However, the lighting was a bit odd unless you opened the curtains to the hallway...perhaps it was the lack of natural light? The washroom was large. Although as a personal preference, I like a shower door that closes...these half way shut doors let nothing but cold air in. There is an overhead rain shower or hand held option. I wish I would have had time to take a nice soak in the large tub. I wish that they had separate shampoo, conditioner and body wash available to use...unfortunately it is an all in one...which is not good for my long hair. There is also no hand/body lotion available...which left me with really dry skin because I didn't know to pack my own. Overall, the staff was amazing and accommodating. The rooms were basic but very clean. Being next to the food hall was very convenient (all though not good for the waist). I would stay again if I was interested in staying in a quaint neighborhood.

New property in a renovated warehouse. Super cool design. The rooms are clean, well designed and very comfortable. We got adjoining rooms with our kids ages 7 and 9. They loved the hotel. Breakfast, restaurant and bar are all really good and tasty. Staff are very helpful. Nothing negative about this place other than be prepared to pay taxi fares of 10 to 15 euros to get to the center of the city.

Unfurtunately, Hotel De Hallen is refusing to refund my stay, although the circumstances are way beyond my control. I've tried discussing it with them, but they are not budging. Not allowing a refund. They will happily collect over $1,000 from me because of the policy which they will not modify due to the Coronavirus pandemic. Other hotels have been accommodating and understanding. However, it looks like this hotel is letting greed get the best of them. My wife and I saved up for quite some time to afford to go on this European trip for our anniversary. Now, since this hotel and other inter-European flights aren't being hospitable, we have no idea if we will actually be able to go at all in the near future. I hope you understand that this is not a smart business decision Hotel De Hallen. There are times your customers' needs should become a priority and you should make exceptions, no matter what the policy might say. Your actions are hurting people more than you realize. And please, stating that the same applies to you and refunding booking wouldn't be fair towards other guests is a cop-out. Just like other companies who are leading by example by issuing refunds, they are strengthening their relationships with potential customers and building a stronger and valuable reputation.

Hotel de Hallen is a unique hotel with interesting design and artwork. It's in a friendly neighborhood with good restaurants, cafes, a movie theatre, and a market-- away from the busy tourist areas, yet close to everything. Because it's in a historic former tram depot, some of the rooms have no windows to the outside. Ok for sleeping, but we came with our child, so we asked for a room with natural lighting and were given a very nice one. If you travel with family, you will enjoy the kids' water park right across the street, and another nearby park with animals and playground. Really wonderful location. Nice breakfast buffet.

Great modern hotel, good food and place to sit after a long day walking the streets. Tram stop on line 17 is 2 mins walk. There is a new building going up next door but we didn't get any noise or other disturbance. The Foodhallen is right next door and a great place to grab a snack. The museums are 15 min walk and the central train station is 30 min walk. Rooms are spacious and well maintained. Staff are very helpful and friendly. The concrete floor means you can hear heavy feet walking past the room but not that often.

I had to shorten this review to get it posted. Its a great modern hotel with gorgeous rooms, comfy beds, big bathrooms and superfast free wifi. So here is where it went bad. On one of our days there we left the room at 10 ish and was back at the hotel about 16:30. In 5,5 hours we where away the room had not been cleaned?! When leaving for dinner at 18:30 we told the reception and asked to have it cleaned when we where out for dinner. She said it was no problem. When we got home we saw that someone (not cleaning staff i would say) had rushed to make up the bad (it looked worse then if i would have done it) and thrown in some new towels. So even when we ask to have it cleanes it was so badly done and not even close to the two other days when it was cleaned properly. So this is 1 star lost in my book. They came everyday and checked the minibar and if it had to be restocked. My experience is that this is something the cleaning staff does to not disturb guests but at De Halle the minibar is VERY important to say the least. One day in the afternoon we heard a short knock and a bout two seconds later the "Minibar restocking person" tried to get in with her card!? How about some privacy please! As we had locked the door she could not get in so we told her though the door that it was full (as the day before and the day before......). This is not common in hotels but De Halle pride themselfs in the minibar restocking dept. At checkout we point out to the short snappy black haired lady in the reception that the stay had been mostly good due to the standard of the hotel and the location but that we could not see why they did not have time to clean our room on over 5 hours we where out the day before and that we got some kind of rushed (and very bad) cleaning while we where on dinner. She said that they always take the rooms that are vacated first and then clean the other rooms. We on the other hand said that we travel a lot (more about that later) and that we have never returned to our room after being way for over 5 h and the room was not cleaned. This hotel has only 55 rooms and how many leaves a normal day? 10? 15? Anyways we have stayed at hotels with several hundred rooms (Las Vegas for example) and normally you can spend 2 h away and the room will be cleaned upon returning. I said to Ms Snappy behind the counter that the back of the "Privacy pls" sign to put on the handle should have a "Please make up my room" as most hotels do. Then its easy for the staff to see who wants cleaning. She then replied that "Yeah we tried that but it did not work since the sign can fall of the handle and then we dont know who needs and who does not need the room to be cleaned" 4 real? Hmm strange it works on hotels all over the world in europe, usa and asia that we have been to....... And the deminishing way she spoke to me and my wife as this was the first time for us outside our country or that we didnt know much about hotels. My wife was a flight attendant for 11 years and has seen hundreds of hotels both in work and private. I work as a sales manager for a german company and have roughly 75 hotel nights in Sweden and europe in work and spend about 3-4 weeks away each years on holiday. So when she speaks to us like we dont know what we are talking about i can surely say our experience is far beyond the 3 hotels that she pointed out that she had worked on before that was just the same with cleaning routines. Just on this trip we spent about 14 days on 7 different hotels on Germany, Belgium , France, The Netherlands and U.K. On ALL of these hotels there was no problem getting the room cleaned when we spent a couple of hours out. If Ms Snappy would have said that they where sorry and that it probably was just a mistake i would have given "De Hallen" 4 stars. Thanks to her rude way of dealing with it another star lost. Would love to come back in the future when the staff is a little more friendly. Until then there are lots of good choices in Amsterdam.

At the time of writing this review, Hotel de Hallen is still very new and hip. It's situated in an amazing building that not so long ago used to be a huge tram shed. It brings great atmosphere to the hotel. Everything about it is nice in a designy way. Rooms are nice, not crazy creative, but still cool and very comfortable. In the same building as the hotel you'll find a really nice cinema and the amazing Foodhallen, a MUST visit. Check the reviews. The hotel by the way serves very nice food too and staff is very friendly. Even if you're not staying over, they'll let you use their comfty corners, where you can sit back and relax or plug in your laptop and do some work.

My husband and I stayed here recently. The staff were amazing. We were celebrating our 1 year anniversary and the staff had arranged a little surprise in the room for us. The room was great and the hotel was very chic and in a good location. It is very close to the foodhallen (giant amazing foodhall). I will definitely stay here again if we return to Amsterdam. They have a nespresso machine which is awesome. The room is air conditioned as well. I highly recommend this hotel.

Cool surroundings. Downstairs rooms are a bit like cabins with no windows but the overall vibe in the building was one of a kind.

Beautiful, modern, and implacably decorated. Room was well sized and smartly organized. We were able to check right in even though we arrived at 10 am after a red eye flight. The bed was comfortable and we didn't have a problem with noise. The staff were very friendly and helpful, and the onsite restaurant had the best fries we had all trip. Located next door to the FoodHallen which is also excellent.

My wife and I stayed in Amsterdam as part of our Europe trip. This place was absolutely amazing; it is located in a convenient location, and the interior decor feels extremely modern.The bathroom is incredible. One drawback is that there are no external windows (due to the fact that this building is a building with historical significance status). Because we let them know that it was a very special occasion, they even prepared some complimentary bottle of wine for us.

Beautiful design, great location. A little bit bizarre for rooms that don't have windows. Also sound can be a bit much for sleeping. Huge tub, comfy bed. Decent prices. Overall a cool spot if you get a good deal.