Hotel de la Opera

Historic hotel with lots of charm and excellent service. It's centrally located in historic downtown with several museums and presidential residences within walking distance. The staff are always friendly and courteous willing to please. The concertgie - Alvaro is very helpful and follows up to ensure you are enjoying your stay. Santiago at the front desk made our check in smooth and efficient. Most businesses in the area open around 7AM - 8AM and close by 7PM, since there isn't much to do after 7PM in the area it would be an improvement for hotel bar to stay open until 10PM. I would stay here again and recommend hotel for future travel.

Hotel de la Opera is a beautiful hotel with tons of amenities. Our room was spacious, clean, and comfortable, with a view of historic Bogota. Centrally located in La Candelaria, and very close to many great attractions. The staff were kind and helpful...and the breakfast was amazing. Visit Bogota, the city has so much art and culture to explore! And stay at Hotel de la Opera.

Great location. Bad hotel: rooms are NOT as on the picture's. Not clean. Breakfast not the best. It claims to be a 5 star, max a 3 star! Also, laundry service; gave it 3 days before the actual needed event, didn't come till after the first day of the event. Blaming everyone but themselves. Never again this hotel for us

A nice hotel but we didn’t receive the treatment we deserve! They didn’t gave us the WiFi at time (I had to go and ask for it 2 times to enable it) and at night we wanted to eat at the restaurant and none pay as any attention at all! We had to leave without eating nothing! But early morning at the check out they had us some snacks which was ok! Room was just small and ok! They could manage the hole thing much better! We left very disappointed especially with the dinner we never had 😞

We really enjoyed our stay at this hotel in Bogota. The location within the old city was perfect. We could walk almost anywhere within the old area. The hotel is large with lots of areas to lounge around in. While the waitress could not speak Spanish, I was able to obtain one menu in English. I wasn't that hungry, but what I got was fabulous! The staff was wonderful ... we ended up arriving in the very early morning, and we were able to get into our rooms. Nice working safe in the room and very comfy beds.

Location is AMAZING. Staff are all super friendly. Room had a very strong perfume smell so had to leave windows open for the first day to air them out.

So many things to talk about this hotel - Very slow response to the message via booking.com. We asked whether we should pay the airport transfer driver in USD or Cpeso because they quote us back in both currency. Someone response next day after arriving. - Tried to connect to wifi but couldn't get it to work. Turned out they missed spell the surname (need room no., surname and email for connecting) even though they clearly have a correct spelling on booking.com - Lack of privacy in the room, especially bathroom because if you don't close window or curtain, someone from opposite building will see you. So even you turn the lights on it still make the room dark and feel confined. - Decided to try pool and spa. The spa was good and warm but you had to asked staff to turn it on every time. The switch is outside. The pool was not practical for swimming. It was too small and too warm. Oh wanted to hop into sauna. Open the sauna door was fine, but once you want to close it the metal handle and frame was so hot. It almost burned my hand. I showed the staff what happened she nodded and then back to their phone. There was a water container with plastic cups next to the pool and directly in front of reception. But if you want to drink water, forget it because it had never been filled all 4 days I was there. There were used plastic cups scattered around some on the floor and on the table, but staff were too busy with their phone to do anything else. - Once shower, the bathroom floor was soaking wet - Second day we came back to rest early afternoon, but there was a function in the middle courtyard. We could clearly hear people talking, plate and cutlery noise. So we had to suck it up till 3pm. The room door has zero sound proof. - there were also some minor things like room attendant gave wrong type of coffee pouch for the coffee machine, never replace another set of bath foam, we put towels for them to replace after 2 days of use but they fold them back pretend it was a new one. I knew because it was stll a little wet. - Breakfast was average. - $19 for a shaving kit. What a joke!!! So bottom line : only good thing was location. But if you are so desperate for a useless pool, please go for it. There are much better options out there in close walking distance to square and gold museum.

Old uncomfortable bed that hurt my back. It was advertised to have a down blanket but instead it was an old fleece blanket and some sheets. The old refrigerator in the room made noise. And the room didn't have good air flow so always felt warm and muggy. I booked here for comfort and was very disappointed. I do not recommend. The staff was too pretentious for real travelers.