Hôtel de la Paix Lausanne

We had a fantastic stay at this lovely hotel, by and large, a nice blend of old and new. The view from the room was to die for, and we were delighted by how much space we had, by the gloriously modern bathroom, the warm and welcoming staff, the delicious breakfast buffet (definitely a good move to have booked with breakfast included!), the metal “blackout” blinds for the windows—a godsend when you’re jetlagged—and the location was also perfect for enjoying the city. We were looking for that, rather than for walks around the lake, so this was ideal. The only reason I’ve put 4 stars instead of 5 is that, if you go all out for one of the best rooms in the house, the furniture can’t really be so worn through that it’s too uncomfortable to sit in the chairs! And a nicer coffee option than instant Nescafé would have been preferable! Both the furniture and the carpets were showing major signs of age. There’s another oddity too about how they do housekeeping, which makes it difficult to figure out when they’re actually done with your room. In the morning, someone comes, it seems, to make the bed, refresh the towels, etc.; but, only much later in the day does someone else come to take out the garbage and run the vacuum. On balance, this was a great choice for us and the view more than compensated for the minor false notes. We'd stay here again for sure.

Great facilities, poor service. Beautiful hotel, conveniently located in the heart of Lausanne and close to the train station. The room was gorgeous, with a beautiful view on the lake. The downside was the service: the room was not properly cleaned, and breakfast service is definitely not where it should be. Breakfast is open from 6:30am, but eggs and bacon (very tasty btw!) are served from 7:15 onward.

Friendly staff, clean and well presented hotel. Comfortable rooms. Nice location easy walk to show, convenient coop across the road. Staff support is quick and helpful. Nice touch with umbrellas at reception to borrow while the rain is on, came in handy.

I came here for a business trip last week. It’s very nice hotel. The staffs are very friendly and helpful. The location is perfect. It is very easy to excess to the metro and not really takes long time to go to Swiss tech center. One small minus thing is the breakfast, it is less diverse than I expected. The price is little high but anyway it’s the one of the most expensive city.

I had a lovely stay at this hotel. The room was clean, comfortable, and well-kept — exactly what you hope for when you're away from home. The staff were warm, welcoming, and always ready to help, which really made the experience even better. My only critique would be the breakfast; it could use a bit more variety and freshness. Overall, a great place to stay with just a little room for improvement!

The hotel has an excellent central location, making it very convenient to explore Lausanne. The staff were friendly. The room itself was clean, and the beds were very comfortable, ensuring a good night's sleep. Unfortunately, the Wi-Fi connection in our room was very poor; it only worked reliably in the toilet area, which was inconvenient. Additionally, the breakfast was quite basic and not particularly tasty, and could definitely use some improvement.

The hotel itself was really lovely and when our room's tv didn't work, a guy fixed it for us straight away and he was great. Nevertheless, we were rather disappointed with the service we received regarding our booking and payment of our room. We had made and paid the booking via booking.com prior to our arrival, but still, since they hadn't received confirmation of payment, they charged us the room rate again. It was fine since they said it'll be refunded and was just "a mandatory prodecure". Well, then when checking out, they once again requested us to pay for the room. Even after explaining that booking.com has our payment they said since it's not visible to them, we need to make the payment directly to them. When asking that will they sort it out with booking.com so that we won't be charged double, the lady bluntly said "no, you need to sort it out". In my long career in hospitality management I most certainly have never been in a situation where a customer needs to resolve an issue caused by the hotel's own problem with their booking processes. It should be their responsibility. If your cooperation with booking.com isn't working, don't offer it as an option for booking a room then. Absolute failure that the hotel's customer service double charges a customer and makes them resolve the issue caused by them.

Great lake view and that’s about it. If you planned to stay during business trip, just don’t. WiFi does not work and all the hotel staff can do is just shrug shoulders. This is the second time I am here and nothing changed. They claim it’s temporary issue, but it clearly is not. No one invested in routers to strengthen the signal, no call or work can be done here. No initiative to change that as well.

We were surprisingly pleased with our stay at Hôtel de la Paix in November, 2021. We chose to stay because of the location and level of service, but then were impressed by the quality of the room interiors (which the pictures didn't do justice to). The front desk staff was exceptionally helpful securing us a last minute reservation for dinner w/ our kids at Le Chat Noir, which was a fantastic meal. The front desk had to call many places to find a place with availability and they were happy to do so. And the location was close to everything - Restaurants of all kinds, coffee shops, the cathedral, the main sights downtown. The train station was a bit further but still just a long walk. The hotel also includes a free transit pass. I would highly recommend Hôtel de la Paix if you're staying Lausanne, a beautiful city.

Another one of those one night stops, this time in Lausanne, where by brother had lived for six months. I guess I wanted to go and check it out since I wasn't able to go on that trek. It wasn't a huge hotel, but it was still rather nice, though finding a car park was rather tricky. Once again they had complimentary breakfast, and a pretty decent selection at that. It was a nice introduction to Switzerland.

Now that it's summer, this place is quickly becoming my favorite "quick drink without a crowd" place. The patio might be small, but it gives you a partial view of the lake and the bartender is knowledgable and had a nice selection of wines and cocktails. For me, it's like having the ambiance of someplace dance in Ouchy, without having to go all the way to Ouchy. Prices for wine are reasonable at $7 to $10 a glass (I know you can find cheaper at pub, but this wine much more is drinkable). Cocktails are more expensive, but I'm finding cocktails are expensive throughout Lausanne. It's a nice place to relax on a Sunday.

I stayed here during a trip to Switzerland with my sweetie. Yes, I call her my sweetie. Is that too saccharine? Even if it its, I'm brazen enough not to care. Moving along... The Good The place is gorgeous, the view was wonderful and mere moments after lying down on the bed, my body was elevated to the heavens, where I glimpsed Kurt Cobain tuning his guitar and John Lennon wiping his glasses. They looked up, waved at me, and suggested that I dance more. What a great bed! The Bad The food in the hotel restaurant is overpriced for what you get. It was tasty in a "This is edible, and they clearly believe in the food" kind of way, but it wasn't delicious enough to warrant what we paid for it. Do I sound thrifty? I don't mean to. I was just disappointed. Go elsewhere to eat if you stay here. Unless you have one of those trees that belches up wads of Francs. A truly awesome hotel that is close to lots of awesome stuff. Avoid the restaurant. Take frequent naps if you have the time.

The hotel is clean and the service is fine. The only drawback is that the breakfast is very poor!