Hôtel de la Paix Lausanne

I had a lovely stay at this hotel. The room was clean, comfortable, and well-kept — exactly what you hope for when you're away from home. The staff were warm, welcoming, and always ready to help, which really made the experience even better. My only critique would be the breakfast; it could use a bit more variety and freshness. Overall, a great place to stay with just a little room for improvement!

Great lake view and that’s about it. If you planned to stay during business trip, just don’t. WiFi does not work and all the hotel staff can do is just shrug shoulders. This is the second time I am here and nothing changed. They claim it’s temporary issue, but it clearly is not. No one invested in routers to strengthen the signal, no call or work can be done here. No initiative to change that as well.

The hotel has an excellent central location, making it very convenient to explore Lausanne. The staff were friendly. The room itself was clean, and the beds were very comfortable, ensuring a good night's sleep. Unfortunately, the Wi-Fi connection in our room was very poor; it only worked reliably in the toilet area, which was inconvenient. Additionally, the breakfast was quite basic and not particularly tasty, and could definitely use some improvement.

The cleanliness and comfort of the rooms were amazing. On the downside, the check-in time at 3 PM and breakfast not being included felt a bit inconvenient.

During the check in, they offered me a lake view and once we arrived in room it was building view (either do not announce, either do it). Then said we apologies for this. One hour later after check they told me actualy we have a room available view but you need to add for extra money 50frank??? It was for free then ask you to pay. When we arrived in room, half of amenities are missing. Probably swiss style 4 star hotels 👌 Furnitures inside are so old that you can't re-sell them on flea market. A lot to say but simply avoid if you expect some nice 4 star hotel.

The hotel itself was really lovely and when our room's tv didn't work, a guy fixed it for us straight away and he was great. Nevertheless, we were rather disappointed with the service we received regarding our booking and payment of our room. We had made and paid the booking via booking.com prior to our arrival, but still, since they hadn't received confirmation of payment, they charged us the room rate again. It was fine since they said it'll be refunded and was just "a mandatory prodecure". Well, then when checking out, they once again requested us to pay for the room. Even after explaining that booking.com has our payment they said since it's not visible to them, we need to make the payment directly to them. When asking that will they sort it out with booking.com so that we won't be charged double, the lady bluntly said "no, you need to sort it out". In my long career in hospitality management I most certainly have never been in a situation where a customer needs to resolve an issue caused by the hotel's own problem with their booking processes. It should be their responsibility. If your cooperation with booking.com isn't working, don't offer it as an option for booking a room then. Absolute failure that the hotel's customer service double charges a customer and makes them resolve the issue caused by them.

Very old hotel with rooms that you cannot open the window because you may face with other people. There is almost no complimentary in the rooms. The breakfasts do not provide so much alternatives. I stayed for5 nights and i counted the days. Find a better alternative.

Good hotel, not the friendliest staff in the world. Barman particularly brusk when asked the price of coffees, plus no little biscuit with them (I know but little things matter). Very good shower. Good breakfast.

We were surprisingly pleased with our stay at Hôtel de la Paix in November, 2021. We chose to stay because of the location and level of service, but then were impressed by the quality of the room interiors (which the pictures didn't do justice to). The front desk staff was exceptionally helpful securing us a last minute reservation for dinner w/ our kids at Le Chat Noir, which was a fantastic meal. The front desk had to call many places to find a place with availability and they were happy to do so. And the location was close to everything - Restaurants of all kinds, coffee shops, the cathedral, the main sights downtown. The train station was a bit further but still just a long walk. The hotel also includes a free transit pass. I would highly recommend Hôtel de la Paix if you're staying Lausanne, a beautiful city.

Another one of those one night stops, this time in Lausanne, where by brother had lived for six months. I guess I wanted to go and check it out since I wasn't able to go on that trek. It wasn't a huge hotel, but it was still rather nice, though finding a car park was rather tricky. Once again they had complimentary breakfast, and a pretty decent selection at that. It was a nice introduction to Switzerland.

Now that it's summer, this place is quickly becoming my favorite "quick drink without a crowd" place. The patio might be small, but it gives you a partial view of the lake and the bartender is knowledgable and had a nice selection of wines and cocktails. For me, it's like having the ambiance of someplace dance in Ouchy, without having to go all the way to Ouchy. Prices for wine are reasonable at $7 to $10 a glass (I know you can find cheaper at pub, but this wine much more is drinkable). Cocktails are more expensive, but I'm finding cocktails are expensive throughout Lausanne. It's a nice place to relax on a Sunday.

I stayed here during a trip to Switzerland with my sweetie. Yes, I call her my sweetie. Is that too saccharine? Even if it its, I'm brazen enough not to care. Moving along... The Good The place is gorgeous, the view was wonderful and mere moments after lying down on the bed, my body was elevated to the heavens, where I glimpsed Kurt Cobain tuning his guitar and John Lennon wiping his glasses. They looked up, waved at me, and suggested that I dance more. What a great bed! The Bad The food in the hotel restaurant is overpriced for what you get. It was tasty in a "This is edible, and they clearly believe in the food" kind of way, but it wasn't delicious enough to warrant what we paid for it. Do I sound thrifty? I don't mean to. I was just disappointed. Go elsewhere to eat if you stay here. Unless you have one of those trees that belches up wads of Francs. A truly awesome hotel that is close to lots of awesome stuff. Avoid the restaurant. Take frequent naps if you have the time.

The hotel is clean and the service is fine. The only drawback is that the breakfast is very poor!