Hotel de la Poste - Relais de Napoleon III Hotel

We travelled as part of a Leger Luxuria coach tour and stayed in this hotel 4 nights (Tues - Thurs).||Reception was friendly and quick and the lift although small was efficient and easy to use.||Our room (120) was clean and spacious enough with a very good bathroom fitted with a rain head/hand held combination shower which had more than enough hot water and pressure.||The bar was good with (as expected for Belgium) a wide range of quality draft beers.||Staff were very friendly and coped very well with some of our fellow travellers who spoke only English and with a strong Yorkshire acent!||The dining area was good and had views across the river to the castle.||Breakfast was excellent with very good coffee and a good choice of fruit/yoghurt/hams/cheeses/breads and (for the traditionalist English) eggs/bacon/sausage (although they were hot-dog style) and of course tea bags!||Our coach party was on a half-board basis but we were never given a menu and had no idea of what we would be eating until it turned up. I thought the hotel erred on the side of quantity rather than quality as portions were much larger than I would normally eat and the food disappointed. Over the 3 nights I had some dry beef chunks which had a "gravy" poured over them rather than being cooked in a sauce and some over cooked pasta (definitely not al-dente) and a dry over-cooked turkey escalope.||We enjoyed our stay except for the set meals and will be recommending to the tour company that they organise future trips on a B&B basis allowing you to either go a la carte in the hotel (other diners meals looked good!) or eat elsewhere.

Lovely place. Great location. Really good evening meal. The only issue was no a/c in the room and the fan was noisy so not a great nights sleep as it was hot.

The hotel is reasonable. It can’t be anything more than this. Rooms (309/311) are on the 3rd floor with a river view. They are both sold as superior river view rooms. They do have river views but are not superior in any way if you’ve stayed in other hotels. There is no air conditioning ( the hotel is old and built from stone and wood - and heats up to the point where you cannot sleep) but a noisy electric fan is provided. There are no USB charging sockets in the room and the shower is basic with distinctly average shower gel / shampoo bottle attached to the wall. The floor is wooden and squeaks a lot and the decor is bland (although this is, of course, subjective). In our view it needs a desperate refurbishment of the bedrooms and bathrooms….some of the rooms have a refurbished bathroom if you’ve stayed ask. The hotel has an underground secure (ish) garage for cars and motorbikes accessed via a room key from outside and inside. There are additional charges for parking - approx €18-20 euros for a car and half that for motorbikes per night. Location wise it is good as it is in the centre of town right by the bridge and the food is good with friendly service staff. Nice bar and restaurant area for views and evening meals / breakfast. Breakfast is basic continental affair and they offer a half board with 3 course meal options…which we took and had carrot soup as an amuse bouche for the first 3 days! You can ask to go a la carte which offers a few other dishes. The middle aged lady on reception was reasonably unhelpful and couldn’t really be bothered to help - with any request greeted with a sigh like it was too much trouble - perhaps she should recognise she works in hospitality and perhaps try to help guests a bit harder? Apparently it’s a family run hotel and this is not my first time staying here. ||Overall it’s an ok place to stay if visiting Bouillon for a couple of days - but it also appears there is a new hotel being built almost next door due to open summer 2026 - I think we will look there in future! This is for the reasons outlined above - the rooms need an urgent upgrade to modern standards and the attitude of the front desk lady need to be more friendly and helpful. I’m paying a lot of money to stay here and felt like an unwanted guest.

Beautiful historic hotel right on the riverside. Very comfortable bed, lots of hot water and very clean. Team are welcoming and helpful. Would love to stay here again

Comfortable terrace, perfect for enjoying a beer while taking in the city views. The location is central, and the service is friendly and efficient.

The hotel is well situated by the river, and has great secure underground parking. We had a really dated room (not like the photos on here), which although looking quite old and tired, was clean and very comfortable with good water pressure in the shower. I can only think the hotel must be updating rooms over time, and we had one which hadn't been modified yet. The breakfast was ok (not great). We ate in the attached bar/restaurant outside - the food was tasty and the drinks were good.

Our second visit to this hotel. Old fashioned style (in a good way) staff are very friendly and welcoming, if I could award 6 stars I would. As an aside to potential customers/clients- there is a underground car park located to the side/rear of the hotel but a retractable bollard prevents access, you need an access pass from the hotel If you’re walking impaired rooms 1-7 will be a struggle for you as no lift elevator to this level . I didn’t specify this while booking and struggled with a heavy suitcase Quaint quirky and comfortable hotel with a view of the river and central to the town. Evening meal on the terrace (bar food really) was good and breakfast well cooked and buffet style. No A/C throughout the hotel but a fan was in the wardrobe and well happy with that as the temperature climbed to the very high 30’s. Would highly recommend this hotel

This hotel was wonderful. The staff were very friendly and helpful at the hotel, bar and the buffet breakfast. The room was clean and comfortable. The car park beneath the building was great. Loved going across the road and having a gelato and grabbed some baguettes for lunch the next day. Had a visit to the castle and it all made for a superb couple of days. Thank you Hotel de la Poste for making it a great visit to Bouillon.