Hôtel de l'Amphithéâtre

We booked this hotel online and were pre-warned about the parking restrictions when arriving on Market day. Instructions to enter the car park were good. However the walk from the car park when laden with suitcases on a hot day is far from easy! We found the hotel ok, were informed about the price of breakfast which we accepted, and were directed to the stairs to access our second floor room. No lift access, no offer of help with our cases, and a narrow winding stairway to the second floor which was a challenge for us older folk. ||The hotel lobby and sitting area is very nice, but they are really missing a trick by not offering a decent bar service. The bedroom’s decor was disappointingly dated. I appreciate it’s an old hotel but the room’s decor really needs modernising and the bedding was of poor quality. Air conditioning was effective though.||Breakfast was adequate and the setting was nice. ||The hotel is very well situated being a stone’s throw from the Roman amphitheatre.||The bill for parking was more than we’d expected although we were assured that staying at the hotel afforded us a discount on the regular parking rate. ||All in all a pleasant enough stay but could be improved with a decent bar service, more helpful staff and a pre-warning about the stairs!

I can't say enough about the warm welcome we received, the definition of hospitality. We still talk about the pastry shop where you sent us; and the cheese shop you recommended was also excellent. You helped us make reservations at two restaurants and showed us how to get around your lovely city. The location couldn't be beat, either--within range of the train station but also near restaurants and other places of interest. The room, too, was comfortable and quiet. Just a lovely stay.

Opera fans will be spoilt, at breakfast, noon and night, as the communal spaces will rejoice to beautiful arias. The lounge areas have art books and other items of interest to be perused. However, beware of restaurant cards, they are not places recommended by the hotel. A very old character hotel with charm, though the room I was allotted needed some TLC, small and the wooden chair was not the most comfortable I have ever sat on. The a/c was a bit noisy and the bathroom had some minor defects. The bed allowed for a comfortable night's sleep. A safe, a frig, plus mineral waters are provided. A quiet, discreet breakfast setting was fine. The gentlemen staff were attentive, interested and sociable to my needs.

Perfect location near all the good places to visit . Friendly staff Don't forget to ask for the discounted car park (5min walk) Really interesting history about the building Also was A50$ cheaper to book straight with them compared to booking.com so always try to call them prior booking your room

Very pleasant stay! The room was clean and quiet, and the staff were exceptionally friendly and helpful. I would definitely stay here again.

The perfect location to explore Arles. The staff is welcoming and helpful. A very nice petit dejeuner ~ just the right variety of everything.

This hotel was chosen by Naturetrek (for whom I am a guide) as a result of the usual hotel being refurbished. Whilst it is unusual for Naturetrek to place its clients in a town centre location, we and our clients were delighted with this beautiful hotel. It is ideally placed for a walk around the sights and as others have said, the building itself has been tastefully restored. We had a few challenges getting around the town but the staff were brilliant in helping us - even phoning ahead on one occasion to let a local restaurant know we were running late! Traditional French breakfast was served in a relaxing but efficient manner in a lovely, airy breakfast room. If I get to lead this tour again, I'd very much look forward to staying at this hotel.

Nicely located hotel located in a trio of ancient houses. This is good for the charm and the general atmosphere, a bit less to have convenient modern amenities and large rooms but in our case we were upgraded and our stay was very comfortable. Excellent front desk staff, very quiet and pretty good bed for a slightly high price. Recommendable for a short stay.

Great location, great staff, and great value. We walked to all the tourist sites, restaurants, and center of town. Charming old town with narrow winding streets. If you are looking for an Intercontinental or Hilton, look elseware. Staff is great, making you feel welcome. Beautiful old-world lobby with great decor and beamed ceilings. Rooms are basic with high ceilings, but have everything you may need. Airconditioning worked very well. Plenty of hot water and good shower. Its a great value for the price. We had 2 rooms and we definitely recommend this hotel.

I was really disappointed on arriving at this hotel, and am still surprised that it is rated so highly on TripAdvisor and was recommended in the Lonely Planet travel guide. The place is, quite frankly, a dump. It was easily the worst hotel that I stayed in during my two-week trip to France. For one thing, there's no parking at the hotel and it's very difficult to get to. You have to park in a parking garage that's about a ten-minute walk away, then drag your bags up winding streets that climb higher up the hill until you finally reach the hotel. Then the ultimate disappointment: no elevator. We had to drag our bags up three flights of narrow stairs. By the time we got to the room, we were sweaty and exhausted. Then, there's the room itself. It was mostly brown, clearly old and worn, with a brown carpet and dusty corners. The cheap, thin towels had mysterious yellow stains on them. The wifi didn't work, and the whole place just felt run-down. And then our breakfast. We went to the breakfast room and had to wait ten minutes before anyone helped us. When they finally did, they brought a disappointing assortment of mediocre food. There was no choice whatsoever about what we were served, and none of it was very good. I'm definitely never coming back to this hotel, and I may even write to Lonely Planet to complain that they recommended it. It was so disappointing and the real lowlight of our trip.

The hotel is centrally located in the old town. It has maintained the historic exterior but has added a contemporary touch to the beautiful original structures on the inside. The staff was very welcoming and consistently helpful. Our room was spacious, recently renovated, and well appointed. Even though traffic is limited in this part of town, first floor rooms can occasionally let in street noise. Breakfast is optional but convenient in a city where early morning breakfast options were surprisingly scarce. Overall pricing was reasonable. We were happy with our stay and recommend the beautiful Hôtel de l'Amphithéâtre and its fine staff.

Excellent location in the old city. Very close to many of the sites as well as a close walk to many restaurants and shops. The hotel is charming and the staff very helpful and delightful. The hotel is located in an old building but is nicely appointed inside. The room was clean and comfortable and the décor was fun. I would defiantly stay here if I come back to Arles.