Hôtel de l'Horloge

We were quite happy with our 4-night stay at this hotel. The staff were friendly, the bathroom was fine, and the room was pretty quiet and serviced each day. Slightly on the downside, the double room was not particularly spacious … and the bathroom was actually a short walk from the bedroom. But the hotel’s location – pretty much in the centre of Avignon – compensated for that. We didn’t have breakfast in the hotel, so can’t comment on that aspect.

Very well situated in the center of Avignon, a 10 minute walk from the train station, at a leisurely pace. The staff was attentive, professional and very helpful when I needed suggestions for dining etc. The room was spacious and clean, with all of the amenities one would need. They were kind enough to provide an iron|and board upon request.|The only negative aspects of staying here were that I could hear the clock tower late Into the night. |The configuration of the hotel is a bit odd with little steps scattered throughout the floor plan in the hallways which made negotiating a suitcase a little difficult for this "senior" guest|. There is a lift, but be aware you might have to manage these steps to access your room. |Warm pastries were available in the lobby each day. I was able to leave my baggage before check in due to my arrival.|Overall I would absolutely recommend this hotel and I would love to stay again after renovation is completed next September (2026)

We are very happy that we have found this hotel in the middle of Avignon city. Very nice and accommodating staff. A fantastically good breakfast with a wide selection. Nice rooms that we sleep and relax in. A perfect starting point for long, pleasant walks in a very cozy city.

I had some trouble during my trip when my rental car broke down, and I found it very difficult to communicate because of the language barrier. I was really in a tough situation, but the hotel staff went out of their way to help me as if it were their own problem. Their kindness and dedication truly touched my heart. Thanks to their wonderful help, everything was sorted out smoothly, and I was able to enjoy the rest of my trip. I’m deeply grateful to all the staff and wish the hotel continued success. I’ll definitely recommend this place to anyone visiting Avignon!

The hotel is in a great location, in a major square next to popular historic sites and tons of restaurants and shops. The staff is friendly and helpful and the breakfast buffet, while not the most expansive, has enough variety and is adequately replenished. The reason I can’t give a 5-star rating is that my room, 307, was quirky to the point of annoying. To get to the room, you need to go down five steps after exiting the elevator. Then, there are two steps to go up to enter the room. When in the room, there’s a hall after which you need to go down two steps to get into the bedroom. Not great when you are transporting your luggage, and potentially dangerous when going to the bathroom in a dark room.||Speaking of the bathroom: Very annoying. The toilet is in a separate room from the shower and sink, and the room is very tight when sitting on the loo - if you’re tall enough, your knees will be up against the door. The sink has almost no space for any toiletries, and the ledge is sloped so your items will likely slide down. It’s a dysfunctional bathroom.||This room was actually rather spacious. But the nightstands next to the bed are tiny. I don’t understand why. ||Other rooms are probably different, but if you book at this hotel, avoid room 307!

We stayed here for 2 nights during a small-group tour in Provence. The hotel is in a great location, just off a main square with shops and restaurants, and a reasonable walk to the Palace of the Popes and other tourist sites. There is a small elevator. Our room was on an upper floor, and included a patio area with artificial turf and an outdoor shower (which we never used because there was a substantial gap in the fencing between our patio and the one for the room next door). The room was comfortable and fairly large. However, beware the bathtub floor, which was slick as ice once we turned on the shower! Breakfast in the adjoining building was good, although the coffee machine was not intuitive. We appreciated the restaurant staff helping us find a table the first morning, when a large student group was occupying most of the space.

This place is right off a square near the popes palace. Lots of shipping and delightful resturants. It a tourist area. There are many rooms that require seven steps to get to them. The staff was nice and moved our heavy suitcases. Avignon has a lot of streets that are difficult for handicapped because of cobblestones and narrow streets and sidewalks

We had a room overlooking the square and it was very pretty and quiet thanks to excellent air conditioning. Beds perfect for me with medium firm supportive mattress. The breakfast was high quality, better than some 5 star hotels, I particularly enjoyed the pain au chocolat which were warm and rich. Staff friendly and made an effort with guests from all over the world.

Very nice hotel, quiet, great breakfast, lovely staff, and walkable. It's worth every euro!

Poor front desk service, difficult to get to room with luggage, stairs to climb after getting off the elevator. Additional stairs on each floor, they are NOT senior friendly!!! Have not tried the food, but probably won't spend another dime/Euro here anyway ,

Charming, super clean, great location in Avignon where there is a theater festival every July.

Location, Location, Location. Hotel de l'Horloge has location in spades. It's in the heart of all of the sites and eating places in Avignon. It's steps away from the Pope's Palace and it's right smack by the square. It can be noisy at times but it's where the action seems to be. Our room by European standards was alright but to someone who is used to American hotels, I felt a bit cramped. It seems like the king size bed took up the whole space. The floors are also a bit funky. There are steps within steps in any given floor to get to any of the rooms. The bed comfort was adequate. As someone said before it can use some upgrading. The staff here are also very very helpful. There was a railway strike when we were in France and Michael at the front desk went out of his way to find us alternative transportation since our original train booking was canceled and it seems every other scheduled trains to Marseille (our next destination) was canceled. As to the the breakfast, it was pretty good. We had the usual European cold cuts, fruits and croissants and whole slew of other bread choices. Coffee on the other hand was just bleh. I could never figure out how to use their espresso and cappuccino maker so I made do without. If we are ever in Avignon again, I would come back and stay here again despite the cramp space.

Pros: Ideal location in the center of Avignon. In a very old, historic charming building. Air conditioner worked well during the heat wave in June. The staff were friendly. Cons: We paid for a mid range room, not the cheapest and not the most expensive- but the room was very tight and claustrophobic. Outdated rooms, little dusty. We felt as though there may be a mold issue. Breakfast was expensive. We elected to go to a nice pastry shop next door instead. Next time we may try Mercure hotel.

This hotel is in a great location, just off the main square in the heart of town. We walked from the train station, which was around 10 minutes. Our room was very small but room sizes do vary. The staff was very welcoming at check-in, and friendly throughout our visit. The hotel looked a little tired, but was generally in good condition. There are many twists and turns, stairs up and down, as this is an old building. The Hôtel de l'Horloge was full, likely because it is a good value for the area.

This was a very pleasant hotel. We booked 3 nights then had to add a 4th night with a separate reservation and they were able to work with us so we didn't have to change rooms. The room was nice but just a little small. I thought the bed was too soft but my wife liked it. Location is awesome. Tons of stuff within a block. A little loud at night with the window open because it was warm in the room. The front desk was extremely helpful. We had to park in the underground garage at about 8€ a day. Breakfast was slightly above average (croissants were awesome).

We enjoyed a pleasant stay at this hotel. The location is very close to the Pope's Palace & other amazing historic locations. You are steps away from great shopping, plenty of restaurants, museums & the opera. There is an area across from the side of the hotel with a number of restaurants all providing outside seating. It was our first stop after arriving and we enjoyed cool drinks while watching the locals & tourists stroll by. The room was spacious by European standards. We had two twin beds. There was also a small sleeper sofa, a lounge chair & a small desk with a flat panel TV we never turned on. The bathroom was also large with plenty of room to lay out your toiletries. The provided soaps & lotions were a high quality. The staff is helpful and eager to assist with calling a taxi, helping with tours, etc. Breakfast is served in the morning and it was wonderful! Creamy scrambled eggs, pancakes, yogurt, pastries & brioche bread, fresh fruits, a selection of cheeses & charcuterie, along with steaming pots of coffee & milk. It is a perfect way to start the day. The only downside is the noise. It made it very difficult to get to sleep. We had the windows open because the room was warm & in April their air conditioning is not on. With the windows open the temperature was just fine + we liked the fresh air. However, those same restaurants nearby providing outside seating, means there are people out partying until 1 or 2 in the morning. Lots of yelling, screaming, loud motorcycles & car doors slamming means you should invest in some good ear plugs if you plan to stay here.

Hotel de l'Horlage was great as it was right in the heart of the l'Horlage center near the Pope's Palace. We could literally walk out of our hotel and within a few feet be at the Pope's Palace OR be in the heart of the shopping district which for me, sounds just about perfect. The staff was fantastic! The concierge was extremely helpful in giving us recommendations on places to see and eat. He even provided recommendations on places he himself goes to which I always appreciate that kind of recommendation vs. a touristy recommendation. The rooms are so-so and a little bit outdated but again, it's a trade off with the location you are getting.

Absolutely a great hotel! The rooms were spacious, the pillows were comfy, they provided all sorts of great soap and even bath salts! The continental breakfast is huge and to die for with fresh squeezed orange juice, fresh fruit, a large selection of coffee flavors, etc. It had a good central location with many nearby restaurants and cafes, and of course the Pope's palace! Would definitely recommend and return!

This hotel was awesome! Our room was very spacious with a large terrace and great view of the Palace. The staff was very friendly -- one staff member went out of his way to help us book a reservation at a restaurant down the street that would accommodate our plant-based diet. :)

Room was small but cozy. Great balcony and view on the 5th floor. Friendly staff and centrally located.