Hôtel de Paris

My husband and I stayed at the Hotel de Paris in early August and had a wonderful experience. The hotel is in a trendy and convenient area, just a short walk from coffee shops, restaurants, the metro, and shopping. The staff was warm and welcoming, always ready to assist with our questions about the city and transportation. We really appreciated the spacious room, and the air conditioning was a blessing with temperatures soaring above 30°C. We highly recommend this hotel—great value for the money and an unbeatable location.

The location is great but that is where the positive aspects of this hotel end. €300 for the worst hotel I have ever stayed in. Room was small and not well equipped the bed was shorter than normal the lift doors get jammed don’t bother with breakfast (go to the nearby cafe) need I go on …

I was quite disappointed with the rude customer service at this hotel. When I asked if I could use the restroom, the receptionist (young, female, blonde) responded with a curt “no, sorry” and did not offer any further explanation or assistance. This unwelcoming attitude was quite off-putting. Despite staying nearby, I will be reconsidering this hotel for future visits to Lyon. For a more positive experience, I recommend the Grand Hotel down the street, which provided exemplary service and accommodated my request without hesitation. This is how customer service should be handled. You never know who your next customer might be.

The rooms are ok but VERY noisy. We've only slept for 3 hours because we could literally hear our neighbour's telephone call and the chairs of our upstairs neighbours at 6am. We only got a small and a large towel for two adults. No extra towel to dry your hands, so I ended up using my small towel for both my hands and to dry myself off after showering. The location is good but that's about it. Wouldn't come back or recommend.

Great location for sightseeing! This hotel is in a fantastic spot for exploring the city, with easy access to bars, restaurants, and shopping areas. The staff were all very friendly and helpful. My only surprise was the lack of a phone in the room, which made contacting reception a bit inconvenient. Overall, it was a good stay, but the missing phone is something to consider.

The air conditioning is not working. The receptionist was quite friendly but it seems there's nothing he can do other than empathizing with us. We are disappointed as we actually chose this hotel for the AC!! The place was clean and tidy. The location is great.

This hotel is extremely well located , the staff is super helpful and kind .. room are clean , good size and well maintained!|This hotel is défini a good choice to spend few days in Lyon , most of the place to visit are walking distance .|Good value for money .|I recommend this hotel

When you travel you expect to be treated fairly and justly. This hotel did not. It started off ok but it was hot when we were there and there was no air conditioning in our room. Our room was on the street side and we either had to open a window and listen to loud noise or sweat. They did give me a broken fan and the next day when I complained they said that I should have asked for a better fan. BUT they knew the fan was defective as previous guests had stuffed paper into the neck to try to get the fan to stay upright. The staff said they would call the police to stop the noise after 10 but you cannot call enough police to hold down a crowd of noisy people. The staff promised me a better room the next day but then changed their mind (after I complained to Hotels.com) telling me that since I purchased a reduced fare through a discount site, that I would not get a better room. I decided to move to a better hotel since there were many in the area. Then the hotel would not give me a refund. I am out $275 SO here is my suggestion. There are many hotels in the area a lot better with a lot better customer service. Find a better one. Next, never book a hotel that does not say specifically that they will give a refund. Next, never pay at the hotel, pay through hotels.com. Next, if you book through a discount site, make sure the hotel has air conditioning in ALL rooms or you will get the worst room in the house. Charles Juedemann

I am writing this at midnight of my second and last night at this hotel. If you are visiting when the weather is warm, be prepared to stay out until the bars close or be OK trying to sleep without A/C. It does not function, and opening the windows doesn't help unless you can sleep through the noise from the multiple bars nearby. If you want to party, go ahead. But if you like to sleep, go elsewhere.

Charm and Location If you want to experience the best of Lyon you must consider the lovely and charming Hôtel de Paris. What really makes this hotel special is the people that work at this hotel. They make every effort to ensure your comfort and enjoyment....to the maximum! I have stayed at this hotel many weeks.....and everyone is an experience to remember. Walk out the front door of the Hotel De Paris and you are in the centre of Lyon's most interesting area with an infinite abundance of fine restraunts, shopping and cultural museums.....etc. The rooms are comfortable and spacious and you will immediately feel at home. Mauka, Maui Hawaii

Great find!. We arrived at about noon on a Sunday and were warmly greeted, our room was not yet ready (as we had guessed), but the friendly guy at the reception simply had us store our bags in the lobby, told us that parking was free on Sunday so off we went to explore. We got back to our room at 2h30 and were sent up to the fourth floor, which had a street view and even an outdoor Juliet balcony. The room was large by European standards, and very neat, the bed and linens are really comfortable and the room was quiet. It is important to note we got here on the 2 quietest nights (Sunday and Monday) in October, so perhaps the street rooms may be nosier at other times, but for us it was perfect. The hotel décor is different and boast a more modern/industrial, look with varying colors, but it felt cozy. The staff has been helpful and friendly, and we are quite pleased with our find at 100E a night (found online at booking.com), including breakfast. We would return and recommend without hesitation.