Hotel De Sers

Hotel de Sers is one of those properties that will have you returning over and over. From the affordability to the hospitality, they provided a wonderful experience for me and my husband. The room was beautiful and the staff, superb. Room service is everything for the traveler and wow, did they deliver - literally. A wonderful experience in the perfect location steps from the Champs Elysees. Anything we needed was within walking distance, and when we needed a taxi, the front desk called one. A definite five-star experience.

This is one of the most difficult reviews I’ve ever written, because so much about Hotel de Sers deserves a glowing five-star rating. The hotel itself is undeniably charming, with tasteful design and a boutique feel. Our room had recently been renovated and was absolutely stunning—like stepping into a chic Parisian apartment. We were welcomed with complimentary chocolates and fresh water, and the location is ideal for exploring Paris. The staff was warm, attentive, and gracious throughout our stay.||But unfortunately, one major issue overshadowed all of this: the noise.||Our room faced the street, and while the view of the ornate Parisian facades across the way initially delighted me, we quickly discovered that a nightclub is located directly across from the hotel. While the area is quiet during the day and early evening, things change drastically around 1:00 a.m. when the club opens its doors. The noise level becomes extremely loud and continues unabated until approximately 6:00 a.m.—every single night. We endured this for five nights straight.||Even with high-quality earplugs designed to seal the ear canal, I could hear the bass thumping through the walls, along with laughter, shouting, and crowds gathering outside. We slept very little during what was meant to be a celebratory trip—our first time in Paris and a special 60th birthday for my husband.||We requested a room change early in our stay, but the hotel was fully booked and couldn’t accommodate us until our final night. By then, the damage to our experience had already been done.||To their credit, the staff listened sympathetically, and we voiced our concerns multiple times. Upon checkout, the front desk acknowledged that other guests have raised the same issue and encouraged us to leave a review.||So here is my advice: if you plan to stay at Hotel de Sers and value a full night’s sleep, insist on a courtyard-facing room. The noise from the nightclub is not a minor inconvenience—it is a serious disruption. Had we known this, we would have changed hotels immediately. There's a Four Seasons next door, and we absolutely would have relocated had we realized how relentless the noise would be.||It’s such a shame, because this hotel has so much going for it. But until the nightclub situation is resolved—or guests are clearly warned when booking—I cannot recommend staying in a street-facing room under any circumstances.

Really nice rooms, good location, nice staff, but club opposite with loud music literally all through the night.||All for people having fun, but I planned on sleeping… big mistake! ||Really disappointing and would avoid at all cost. ||I like music, but I’d just go to the club all night if I didn’t want to sleep and listen to music.

Overall a great boutique hotel. Staff was excellent. The rooms were clean and well appointed. I would highly recommend.

I cannot say enough about the people who work here! The rooms were comfortable and beautiful but it was the people who made our trip so memorable. We were a group of six girls for a long weekend. We were welcomed so warmly and given a glass of champagne. Cedric arranged for our rooms to be ready early which was so appreciated after flying all night. My friend's room and door had been decorated for her birthday and Rafael had cake for use that evening as well. Bob, Matheiu and Stephanie at the front desk were ready to assist with whatever was needed; cabs, water, luggage or friendly conversation and laughs. Etienne was our server at breakfast and was so attentive. The continental breakfast was delicious; so fresh with fruit and yogurt. A basket of bread filled with croissants, baguettes, apple bread and pan de chocolate. as well as fluffy scrambled eggs. I am sure I am missing someone's name so I will just say everyone was amazing! I cannot say enough good things! And believe me, they put up with quite a bit of shenanigans from us, but they truly seemed to share in our joy, I would 100% return here and cannot recommend it any more strongly.

Very good reception very gentle staff nice decoration family feeling location is grate easy in and out service oriented staff’s

Love this hotel. Nearby everything I wanted to see, great location. This was my second visit and have not been disappointed.

Excellent service, getting us dinner reservations at outstanding restaurants and providing excellent tourist tips. Vikash treated us like VIPs and made sure we were as comfortable as possible.|The rooms were immaculate and the bar was exemplary

Beautiful hotel! The staff are so friendly and helpful! Great location- right by many restaurants, cafes and bars. Our room is beautiful. I would stay here again for sure!

Very excellent... amazing ... thank you staff of Hotel De Sers If you are looking for an extremely clean and friendly, beautiful hotel in the golden triangle of Paris- come here!

We stayed for 1 night at this hotel during the fashion week. I didn't expect anywhere in the world, last place Paris , to have such a disappointing, ugly experience as at this hotel. Staring from spoiled food, moldy smell at the bathroom and finishing with not friendly stuff. Thank you to this hotel our anniversary in Paris was completely ruined. If you want to have a nice experience in Paris, I don't recommend anybody choosing this place

We have had the pleasure of staying at many high end hotels in Paris, and this would receive five stars if it were a 3-star hotel, but as a 5-star rated hotel it's lacking the wow-factors. The lobby is beautifully designed and magazine ready. The rooms, however, are sterile and leaves so much more for the wanting. We were greeted with refreshments, a personalized card, and two stuffed animals for our little ladies, so that was a nice touch. The room has two hinged windows that open to a balcony that can comfortably seat 4 people. You can overlook the streets and if you stare off to the right, you'll catch the top of the Eiffel Tower. There must be a club nearby because a few of the nights we could hear the party crowds filling the streets. We didn't mind the noise or the people watching. The hotel was super close to Champs-Elysees. The breakfast was not the best, but it served it's purpose. This hotel is nice, it just doesn't warrant amount it costs to stay here.

Stayed here with my husband, who had some work events at the hotel. Friendly staff, good food, nice room. Central to many tourist destinations.

First: If you travel on a normal budget, you will probably not stay at this hotel. I had the privilege of a friend of a friend sorting things, so: It I am writing this in a wonderfully quit and well designed hotel room 2 minutes from Champs-Elysess. The interior design is very well done, staff have been extremely friendly so far. There is a fitness room including sauna, steam bath, in the basement which I have had not time to visit. The first hotel for me to have a TV set from Bang & Olufsen. It took me 5 minutes to learn all the different ways you can rearrange the lighting in the room. And the basics are right: I can open a two winged window that leads to a nice and quiet backyard. No forced air condition. But the advice on the restaurant from a friench reviewer was correct: It is overpriced even by Paris standards, as far as I can tell.

Room entered and ROBBED. My room in this hotel was robbed yesterday. Definitely an inside job, pro stuff. I was out of the room for about 8hrs, on business as part of a group. Someone knew our schedule, entered/exited via the balcony (door was open on my return), thereby avoiding hotel's digital lock data history. Went through my computer bag, found cash stowed in a plastic bag inside a zippered compartment, stole it. So far the hotel's response has been typical, "investigating" but positioning to take no responsibility. Caveat emptor, there are professional hotel thieves operating in this hotel, at least at the moment....

This is a great boutique hotel, well located just around the corner from the George V. off the Champs Elysees. Spent a week here with my daughter. The rooms are cute and comfy and the beds are great (always my top priority). The hotel feels new and modern and the public areas (lounge, library area and restaurant and patio) are nice. We never had dinner here but had the breakfast (included in our rate) and room service and had some appetizers in the lounge one night. The food was all good and so was the service. The "gym" is really not much - a bike, treadmill and small universal though they have a steam and dry sauna too. That was more than other boutique hotels we considered but we didn't end up using it. We had an issue with a ceiling leak due to the air conditioner. After an attempt to fix it that didn't solve the problem, the hotel had us switch rooms. This was an inconvenience but they sent someone to help with luggage and the next day sent us champagne, fruit and a bunch of goodies with a note to apologize so they were very attentive and really want to make customers happy. The concierge service was exceptional. We were able to buy Versailles tickets at the desk as well as book taxis and dinner reservations. We were not the easiest customers as we had several changes to our reservations but they were always helpful, gracious and very sweet. I'd highly recommend Hotel de Sers and stay again on a future trip.