Hotel De Sers

I cannot say enough about the people who work here! The rooms were comfortable and beautiful but it was the people who made our trip so memorable. We were a group of six girls for a long weekend. We were welcomed so warmly and given a glass of champagne. Cedric arranged for our rooms to be ready early which was so appreciated after flying all night. My friend's room and door had been decorated for her birthday and Rafael had cake for use that evening as well. Bob, Matheiu and Stephanie at the front desk were ready to assist with whatever was needed; cabs, water, luggage or friendly conversation and laughs. Etienne was our server at breakfast and was so attentive. The continental breakfast was delicious; so fresh with fruit and yogurt. A basket of bread filled with croissants, baguettes, apple bread and pan de chocolate. as well as fluffy scrambled eggs. I am sure I am missing someone's name so I will just say everyone was amazing! I cannot say enough good things! And believe me, they put up with quite a bit of shenanigans from us, but they truly seemed to share in our joy, I would 100% return here and cannot recommend it any more strongly.

The room super clean and amazing location, i like how the room smells and how high end details love the courtyard view that what we had and they made a setup for my honeymoon was really cool my wife’s liked it i would come back again and enjoy the best paris visit again

This is a wonderful hotel!|Vikath welcomed us to the hotel and helped us select places to visit. He was great and we are very grateful for his kind assistance!|We would highly recommend this hotel to all visitors. The staff speak English and that really helps.|Sherry and Steve

Unfortunately, although the hotel’s location was excellent and the staff were friendly and helpful, there were some aspects lacking for a 5-star experience. Firstly, despite purchasing a room with breakfast included, we were surprised to find that it wasn’t a buffet breakfast. For €35 per person, we only received beverages, a pastry basket, yogurt, fruit salad, and eggs. We had to pay an additional €12 for 3 small pancakes for our child. I believe it should be made clear that buffet breakfast service is not provided. Secondly, the room was in serious need of renovation. The carpets and sofas were dirty, the shower area in the bathroom was dirty, and the terrace was dirty and neglected. On the second day, our bathroom trash hadn’t been emptied, and the carpet hadn’t been vacuumed. However, the towels and linens were clean, and the beds were well-made. In short, we unfortunately did not find the comfort of a 5-star hotel at this establishment. We do not plan to stay here again, but it may be suitable for those seeking a centrally located place.

Amazing customer service, shopping and restaurant location! Rooms were gorgeous and big! Concierge beyond helpful and kind! Breakfast made me so full I could not eat lunch and everything was sooo good! Olympic times created some traffic

We stayed at Hotel de Sers during late June and the location and quality of the hotel are excellent. Hotels in this district can be extremely expensive, like the George V next door at 5x the price. The staff, front counter, concierge were all very helpful and always with a genuine smile.

It was an amazing stay. It was a pleasure to meet Nicolas and the rest of the front office team. You are really great at what you are doing! The hotel has beatiful design and architecture. I can definitely recommend this hotel. Thank you for the worderful exprerience!

Two months ago, I stayed in this lovely hotel. It's one of the best hotels in Paris. Excellent location 👌🏻 and very helpful staff, especially Gisele, She was very helpful & made everything easy for us. Also Sandra the lady was very professional and made sure we were comfortable at all times.