Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel

Probably one of the coolest hotels I’ve ever gotten to stay at. The lobby and rooms are filled with art installations and unique design that truly sets this place apart. They have a very cool members only bar to the right of the main entrance that is a very cool themed room with old TV’s and speakers lining the wall. The rooms are nice however some can be a little small. If you get one near the road it will be much larger. It’s also very nice that it’s to close to the convention center and the Civic Auditorium.

I stayed here on December 29 and had a disappointing experience after checkout. The hotel charged $52.74 to my credit card, yet my receipt shows no charges at all and no itemized explanation was provided. Authorization holds are understandable, but this amount actually posted to my card without any justification, which is unacceptable. I had to follow up myself to figure out what this charge was supposed to be. Transparency in billing is basic for any hotel. Unfortunately, this stay left me with unnecessary stress after checkout. Would not recommend unless billing practices improve.

We had a lovely stay at the Hotel Dena. The front desk staff was super helpful when we checked in and helped with our luggage even though they don’t have a bell service. The suite was large and comfortable. The location was super convenient to old town Pasadena, dining, and shopping. We would stay here again. The biggest shoutout to Jose in Lyric restaurant. He was our server for breakfast the four days we stayed there. We had our 5 month old and 3 1/2 year old with us and dining with kids can always be a challenge. He was so incredibly kind and accommodating to us and our kids. He went above and beyond with his service. Cannot say enough nice things!! The service here is the main reason we will be recommending this hotel to friends and family.

I've never had to make a review like this. We had one of the best experiences at this hotel. Everything was so good from the beginning until we checked out. There was issue where they didn't clean the room on the second day even though we called and asked them to. But they did it the next day. The reason I'm giving them one star is because they charged almost a $1000 for nothing. I had to go to the third party I booked the hotel through to get it sorted out. Hotel Dena charged me almost $1000 even though I had already paid through a third party. It was so stressful. How can a hotel do that? They check in people all the time. I can't trust them after this. It's really sad because the hotel itself was great, the people were great, the location was great. Very sad for the entire experience to be ruined retroactively by something so foolish as trying to take $1000 from me.

All things considered it's an okay hotel. Friendly staff, a small 24 hour convenience store downstairs, the food at the restaurant was good. But honestly in my opinion it's overpriced and would rather day at the Westin or Hilton in the area than Dena again. The rooms felt small, even with a king bed, Room service, forgot to make the bed or change sheets, which was odd as they clenaed and changed the towels in the bathroom, I thought it may have been my fault as some hotels require you to put a card on the bed, but I think they just said, nope, not today. Also, their toilet roll holder which is attached to cabient is a cut hazard. I can totally see someone cutting their hand on it

Im a day sleeper. And this hotel wakes me up 2times everyday, 9am and 12noon. I hanged the 'quiet' plate on the door and they still knock. Your janitors dont read?? The water they sell downstairs are crazy, more expensive than airport.

The location is about all the hotel has going for it. Small rooms, hard bed, deflated pillows. To top it all off there was a BLOOD stain on my sheets. Total letdown given how the hotel was marketed. Not the mention 30 bucks to park daily. Bar and food is expensive and windows are thin so you hear traffic and sirens all night. The Sheraton in San Gabriel is a far better choice.

There were a lot of bugs in the first room we stayed in, so we were moved into a smaller room. Even then there were still roaches and water bugs in that room. Hotel staff was friendly and accommodating but they seemed very uncertain about the fees for parking. It's a very convenient location if you're attending an event at the convention center, but the rooms were pretty gross and policies felt unclear.

When staying in Pasadena, Hotel Dena is an excellent option. The Rooms are clean, the décor is modern and has been updated, and it is within walking distance of some of the best parts of the city. Also on site, is the Agent's Only Bar & Lounge, one of the better hotel bars in the town.

2nd time staying here & loved it! Walking distance to downtown Pasadena, friendly staff, & fun hip decor. Surprised reviews are so low. Parking is same as where Pasadena Convention is. Thought it was comfy, clean, & enjoyed myself with staycation with friends. Bar at lobby is fun too. They allow dogs which is awesome!

This used to be the Sheraton. They did a facelift to the lobby but the rooms definitely can use a bit more work. There was an old smell I couldn't describe. Staff was friendly and helpful with our luggage and location is perfect to walk to dining and coffee. The Pasadena ice rink is literally attached to the building, which we checked out and was super fun.

first time to hotel Dena, which was relatively close to the Burbank area. It was giving off Hollywood themes and feels I was surprised at the fact that they gave me an upgraded room given my Marriott status. I also like the indoor parking garage. I think what could use a little help is a little bit more energy from the DJ, a better selection of mixed drinks , and a little bit more assortment of bar bites. Other than that, the stay was beyond fantastic looking forward to visiting again soon

Awesome hotel, great location walking distance to great shops & restaurants. The room was clean & spacious. Love the art theme around the hotel & inside the room. The staff were professional & friendly. We ate breakfast at their restaurant on Sunday, food was delicious. Our server was great . Definitely staying here again.

Mechanical systems were so noisy and loud we got no sleep and were practically deaf in the morning. Had 4 drinks in the bar and the bill was over $100 including tip. Common areas needed cleaning and updating. I'd rate it 2 out of 5.

LOVE IT HERE ALONG WITH THE STAFF ...SO AWESOME!!! Randy at the bar makes the best drinks...try the painted bird and the spicy watermelon...yummy! The pool area although small does the trick on a hot afternoon and the unicorn pool floats make it all better. The location of this hotel is the best so close to all the fun Restaurants and other bars and shopping on Colorado St.

Very conflicted on rating for this hotel. There were some 4+ star level aspects but also some highly disappointing 1-2 star level issues. We stayed recently for a nearby wedding in Pasadena. Overall, very happy with the location in Pasadena. Easy to get around and also walkable to some cool spots, including a quaint but amazing breakfast spot/cafe nearby. Parking is in a shared structure but overall fairly easy to find spots albeit pricey. Check in was pretty quick and easy. So far so good...but now things go downhill. After checking in and grabbing room keys, upon heading to room, we were already concerned that there were a bunch of old/used cocktail and other glasses and tray on ground outside our room when it was supposedly just cleaned and made ready for check in. Upon entering the room we were hit with an immediate and overwhelming stench of cannabis/marijuana. Actually the next door guests made a point to mention to us that the prior guests in our room had partied very hard the days and night prior. Lastly, there was no patio furniture outside our room (much different than hotel room photos online at Marriott.com). I went to the front desk and informed them of the issues and got a somewhat less than genuine apology and was informed they would send the head of housekeeping with a fan to help air out the room. However, about an hour later a regular housekeeping team member came over and sprayed a couple sprays of deodorizer and left...that was it. Room continued to be unbearable for several hours as we kept all doors (front and back patio) open. The room itself was awkward in a bilevel fashion that actually/probably reduced space due to the small staircase. The upper portion including the bathroom had zero ventilation as remained unbearably hot, which was particularly uncomfortable while trying to get read for wedding, etc. The hotel bar and hotel restaurant did a great job. Good service and overall good quality food/drunks. Hopefully we may be able to retry staying in the future with a better desired experience.

We had our company holiday party here and their event halls are very spacious. I stayed at this hotel just for the night and it was good so far. Lobby has a modern ambiance with old school film pieces which gives out old hollywood look. The room fragrance may be strong for those who have sensitive noses but nothing major. They do have a bar that opens at 3pm called Agents Only and breakfast at the Lyric which are both located inside the hotel. My room was good for a standard king bed. Lots of storage, mini fridge, complementary coffee, and one bottles water. The AC however is placed where the cool air does not circulate the room, and it does get noisy as it restarts to bring back the temperature of the room. Bathroom is okay for me. I am not a fan of how the shower is. It is giving standard gym shower. Had to place two towels on the ground to prevent the water from spreading out further all over the bathroom floor. They have a mini convenience/souvenir store for guest to for those last minute needs like toothpaste and etc.

Parking is connected to the convention center $15 for 18 hrs with no ins and outs or $30 for ins and outs. The room was good, the AC was really loud it was difficult to sleep. Shower and bed were acceptable and clean. Check in was good. AVOID THE BREAKFAST. Spend your money on breakfast anywhere else. I asked for orange juice and I got coffee. I asked for over medium eggs and I got scrambled. I asked for hot sauce and the waiter forgot. There was only 3 other parties of 2-4 people eating so it wasn't busy so my order should've been correct.

I stayed here on December 20, 2024. Isaac at the front desk was wonderful. He upgraded me to a suite and offered me beverages as I waited for my room to be ready. I had arrived a bit before check in, but my room was quickly ready within ten minutes. The room was spacious, clean and quiet. Staff was extremely helpful from cleaning persons to bar staff. The cozy bar on the first floor was very welcoming. The hotel is walking distance to old town Pasadena and just lovely. I definitely will be coming back here.

My wife and I stayed at Hotel Dena for a weekend trip. The hotel is in the Pasadena Convention Center area, when the Rose Bowl or other major events aren't happening, the area is relatively quiet. The hotel is under the Marriott/Bonvoy umbrella which is good because my wife and I are loyal to that brand. Our room was nice and clean. I worked out of the room and the wifi connection was pretty strong. There's a lot of cafes/restaurants within walking distance. Parking was access to access through the Convention Center lot. For purposes of our trip, the location was convienient to where we needed to be.

The hotel is very conveniently located in Pasadena within walking distance from a bunch of shit. There is parking underneath and in the same garage as that for the convention center. We stayed for one night during a road trip. The hotel itself is really cool and has unique design inside. Check in was fine, the person who checked us in got the job done but wasn't warm or welcoming. Our room was HUGE and the AC worked very well. The bed was comfortable. Outlets at both bedsides. We were only given two towels. The view from our room was of balconies and windows from an apartment building right next to the hotel. The light over the shower didn't work so we had to shower partially in the dark. None of these things are deal breakers but definitely annoyances.

We needed a hotel that accepted dogs. We were in the process of selling our home in Pasadena and we needed a hotel near by. We were pleasantly surprised with the loft room that had a front room and a bedroom. The King size bed was comfortable and the room was spacious. This will be our go to hotel when we need to be in the city. In addition there is a bar that serves food and great drinks. Plus they gave a restaurant that serves breakfast. The food for breakfast was mediocre that is why I rated the hotel a 4 instead of a 5. However, the drinks are pricey and so is the food, but well worth it. The food was delicious! Highly recommend staying at the Dena!

Stayed 6 days. Great location is the only positive thing I can say. The hotel was loud- you can hear everything around you including toilets being used. You can also smell the cannabis wafting in rooms on our second floor- it was really gross. The housekeeping staff always came at the worst time (around 3pm), despite requesting no housekeeping when booking. The day I was to checkout housekeeping arrived at 9am (it was a Saturday). Will not stay here again.

Hotel Dena has the best Happy Hour in town! My sister and I visited the hotel bar lounge area and picked from the happy hour menu. Their carne asada tacos were flavorful and just the right amount of seasoning. My sister raved over their Al pastor mushroom tacos. But the dish of the nights was their ahi tuna tostada. Whatever sauce they mixed their tuna in was mouth watering good. If you are looking for great food and a heavy handed poured drink Hotel Dena is your place. Can't wait to go back this week.

Marriott has really left me questioning my loyalty to them over the last several months. Every single day regardless if it's at a Fairfield all the way to a tribute hotel has just been such a weird experience. Our most recent day was here at Hotel Dana, which is part of the tribute collection. I assumed because it's supposed to have a "vibe" it would be slightly nicer than other hotel. Honestly, it was just OK. They upgraded us to a bilevel loft because of my Marriott status. This left me a bit more confused than anything. The room itself wasn't that big outside of it being too levels, but it was pretty annoying because as soon as you walk in here essentially greeted by stairs. it didn't necessarily give us more room or more privacy. We went during a recent heat wave in California, which meant that our room never actually cooled down. Remember at one point, the thermostat was down to 60° but the room still stay at closer to 75. units are not exactly that great. The hotel is pretty close in terms of walking distance to a ton of places which we damage. In the hotel garage somehow managed to find the handful of parking spots that all had needles which I guess you can say is just part of the experience. folks have mentioned this is an upgraded former Sheraton and, it definitely feels like parts of it are still a Sheraton. the ceiling in the public bathrooms are kind of falling apart. Overall, it's a decent stay. But just know you're not getting like a fancy hotel

Stayed at this hotel for work. Good stay. Nice location. Great staff. Highly recommend.

Admittedly, my wife and I hoped to stay at the Westin for our 28th wedding anniversary, but it was completely booked due to a music festival at the Rose Bowl. So I booked a room at Hotel Dena because it was close to Old Town Pasadena. We arrived at 2:00 pm to check in and recognized we were a couple of hours early. The front desk receptionist said, "Great news! Your room is ready." But since the official check in time was 4:00, if we wanted our room, it would cost $50. I was a surprised she did not simply offer the room to us given that we were only two hours early. As a regular guest, I was disappointed. As a Bonvoy member, I was flabbergasted. So we walked down the street for an early dinner. The hotel's location adjacent to the Pasadena Convention Center was perfect for the eating and shopping weekend we wanted. Upon returning, we checked in to our room and opened the curtains. Our southerly view was of a neighboring apartment building and alleyway. To make it worse, the tinted window film on our window was peeling off, making a clear view out the window impossible. Additionally, the lighting in the bathroom was pretty minimal, making it difficult to put on make up and perform other routine tasks in the mirror. The hotel was clean and the art-forward atmosphere was exactly what was advertised. Lacking was a high end experience indicative of a four-star hotel. While both the Westin Pasadena and Hotel Dena are rated four stars, the Hotel Dena felt like a three-star hotel particularly because there was no valet or attractive main entry and lobby. Also, the level of customer service was nothing exceptional. For a business person staying at the hotel for a convention, the Hotel Dena is perfect. For a couple wishing to experience a romantic getaway, this hotel failed. We paid $884 for a one-night stay, but what we received a $150 experience.

I had the displeasure of staying at hotel Dena during the Eaton fire evacuation. Sadly, I had a terrible experience, paying almost over 500 dollars for a very basic standard room. While I expressed my opinion and views of the price Guage on trip advisor. Then I was greeted by a phone call my the so called general manager, Marlon Gonzales. He was screaming and yelling profanity and demanding I remove my review or he will band me from all Marriott properties. Please understand I also had the displeasure of meeting this so called General manager in person, while he yelled at me and other patrons in the hotel lobby, aka basement. A little tip Marlon Gonzales, maybe don't look, dress, and act like a parking attendant of you're supposed to be the GM. I've since reported him to Marriot global.

This is a mid-level hotel, but I really had a great time staying here. Mostly because every person who worked here was so wonderful! Special kudos to Jasmine and Isaac at the front desk, and Rosa in the restaurant. They really went above and beyond to make sure our stay was special and help us out. Every time we passed by housekeeping staff, or any other worker at the hotel, we would receive a smile and pleasant greeting. It's like everyone enjoys working there and makes the stay so wonderful. This hotel is also conveniently located to the convention center and many restaurants, so easy to walk around. would definitely stay again.

This Autograph Marriott collection was a really nice Hotel and it is almost centrally located in the Downtown Pasadena strip of Colorado st. It is connected to the Convention center and is a little difficult to park in on a 'busy December weekend around the Holidays. The shared garage made it challenging but it was not as bad a Westfield parking adventure. The reason I mentioned the parking situation was that they had a few Holiday company parties the 2 nights we stayed there. The Lounge and Bar is where we 1 st visited after we checked in. They have actual guitars hanging on the wall and they let you strum them, if you ask politely. The actual Hotel lobby is welcoming and has Charle Chaplin short films playing on the left side of lobby towards the Restauarant's entrance. The rooms are clean and the staff is super friendly. There is a pool and Fitness center available if you have time. A great place ,located near everything in Pasadena and a short jaunt to the Rosebowl stadium which is very close within 78 mins away.

Agents Only is a 10/10. The food, drinks (draft beer fresh af), decor, and most importantly the staff are AMAZING. The Director of Food/Bev, MARIE, is so sweet and welcoming, and the bartender, Juan Carlos, makes a mean cocktail. 100% will be coming back!

Rosie is really what makes this place shine - I am so grateful for the service that we received from her at the pool. She knows the menu - is so proud of her position - loves the company when I asked her - and is just an asset - someone please give her a raise

Very convenient hotel, close to everything such as shops, coffee shops and even my favorite restaurant CPK. The room was large and clean. The front desk people were very nice. This is definitely not a luxury hotel, but a good place to stay if you are looking for something less expensive and close to everything. About $50 uber ride from Burbank airport.

Hotel is old and the room was a little musty. I think it's due to old AC units. They moved us without any issue. Staff was very nice and accommodating. The bar experience was mixed. Bartender was very friendly and nice. He poured a Macallan 12 and then mentioned it's 45 dollars. That's half the price of an entire bottle! They should have mentioned the price before the pour, if they are going to charge above market prices. Most bartenders have quoted a 20-25 price. Bar is a bit of a price trap.

Pros: great decor, superb service and fabulous food at Agents Only, excellent location. Cons: poor sound attenuation, could hear everything in adjoining room as well as plenty of street noise; poor service at Lyric where there was a line of more than a dozen people at the entrance including me (for breakfast), and staff who were roaming the dining area did not acknowledge us for 10 minutes when I finally gave up and left.

Don't waste your time or money. Huge cracks in ceiling (photos), clunky beds, overworn and lumpy pillows, trash in hallways, lack of housekeeping, front desk inefficiency (except for Jasmine) this hotel leaves little to be desired. And it falls under the Marriott umbrella! No need to stay here again. Hope they upgrade and maintain the property soon!

I am a Marriot Bonvoy Platinum Elite Member. I requested a late checkout (in which at ALL other hotels affiliated with Marriot) the Hotel Dena was un accommodating with my request of a late checkout in which at ALL other Marriot affiliate hotels I receive a standard 4pm checkout.

Hotel Dena is a nice boutique hotel right next to the Pasadena Convention Center. The entrance, with a classic vintage Rolls Royce, highlights the hotel's elegant old-fashioned charm. With its unique blend of historical allure and modern convenience, Hotel Dena is a good getaway.

They get the 2 stars because it's an absolutely gorgeous hotel, really nice. I booked it on Priceline for only like $105 (not including tax). But it did not mention a $100 deposit. I told them that and was hoping they would wave it. I'm only there one night? The manager comes over and puts her foot down! Priceline doesn't give refunds. I was there for less than 20 hrs! Now an airbnb sounds more and more appealing.. But I have to say the manager was really rude and after I walked away she was laughing at me which is unbelievably unprofessional. She tried denying she was but I'm not stupid. It was a really cool looking hotel, but customer service they need to work on. The rest of the staff was nice.

let's call this hotel lipstick on a pig. This is one of the worst hotels and strangest room I ever stay in. The hotels falling apart, peeling wallpaper disgusting windowsills. You can hear every thing in the next room and pray your room doesn't overlook the pool because the music is blaring it's not like there's a fun pool scene. The best part is the staff. I asked them to lower the music at the pool four times calling from my room then finally I went to the front desk and they lowered it to volume off it so old here

stay away from this filthy hotel. The staff is rude, and the rooms are dirty. They were price gouging evacuees from the Altadena fire and charged for parking when they were not supposed to be charging evacuees. I also had a charge on my room for food that I never ordered because I never ate at that filthy hotel. they claim to be a pet friendly hotel, but they let the dogs run amok in the hotels, and when the owners don't pick up the dog poop, neither does the hotel staff, there was dog poop all over the place. there was a lack of towels and the carpets in the room was filthy. the staff showed no empathy for the evacuees. They treated us like dollar signs because they were already paid thru insurance companies or evacuees jobs.

A decent hotel, with some good views, not the best location and breakfast is average.

Very nice place to stay for date night.....place is very modern and clean plus the bar is awesome Alex the bartender was very attentive......I would highly recommend this place for any looking for a good place to stay

My reservation showed in my Bonvoy app but it would not give me my room number or digital key. The front desk was polite and gave me a room but couldn't find my reservation even with the confirmation email. The bathroom counter is very small. This would not work if my wife was with me.

Best Experience in this hotel ; Breakfast is always a joy because of amazing employees such as Rosie ; amazing staff

Flight was delayed. Late arrival, at 3:45 am. Front desk couldn't check in because they were "updating" their system for 45 minutes. Manager was completely useless. No back up plan to manage guests during down time. Marriott corporate also useless endlessly on hold. No offer to upgrade or any help offered.

I've been calling to book for 45 min and no answer...I just had a few questions about their pool before booking.

Came for a staycation but wished I'd stayed home. The front office was rude when I checked in 6/3 around 2pm. She commented, "You're only staying 1 night" with a sneer. Then I got to my room which was so small and cramped when I opened the door it was blocked by the bathroom door! The pool is so tiny but comfy. Will find a new place to stay next time.