Chirag Shah
Google
I want to qualify my 5 star is based on the price you pay for the location it's in and what you get. I stayed in a room with two twin + 1 bunk bed (total 4). It had air-conditioning, two (small) TVs and a pretty good breakfast was included. It's also in a decent location, about 5 min from the nearest bus stop and 10min from Interlakken West. Many restaurants very close by.
Staff was very friendly and helpful but they have this strange policy that reception is NOT available between 11:30am and 3pm (yes during the DAY).
My room was very small, and the bathroom was even smaller. It sleeps 4 but you have very little space for your luggage or even moving around the room.
Despite some of the negatives, I still recommend.