Hotel Des Deux-Iles

Worst hotel experience in Paris – ruined our entire trip I’ve traveled extensively across Europe, the Middle East, and the US, and Hôtel des Deux-Îles was by far the worst experience I’ve ever had. The photos online are extremely misleading — our room felt like a tiny cage with barely enough space to move. Noise was constant from above, the neighboring room, and the street outside, making it impossible to rest. Breakfast was a nightmare. The waiter was openly rude, throwing things at our table and ignoring requests, and the room was swarming with fruit flies and other bugs. I asked for a refund for breakfast, hoping for some compensation for this terrible experience, but the manager refused. Considering we spent almost €5,000 on this trip, this hotel ruined what was supposed to be a special vacation. The hair dryer barely worked, the area outside felt unsafe — we were even confronted and attacked by a man near the bridge — and the room itself was cramped and uncomfortable. The only bright spot was the front desk staff, especially Alex, Alexi, and Merrianne, who were polite and helpful, but their efforts couldn’t make up for the disaster of this stay.

This small hotel is perfectly located for a visit to the heart of Paris. The staff went above and beyond to take care of us. Our room, though small, even by Paris standards, was comfortable and well appointed. The breakfast, served in the grotto like lower level was elegant. Not the usual hotel buffet. Excellent restaurants for lunch and dinner are just steps away. If you want to experience the wonder of the newly restored Notre Dame, or explore the Marais, this is your perfect home base.

The location is why people stay here - in the neighborhood called 'the beating heart of Paris' featuring walkable streets at all hours, neighborhood cheese merchants, butchers and boulangeries and small quirky shops with unique goods. The hotel rooms are very small, with little storage space. Shower/Bathtub was very narrow and not easy for an older person to get in and out of. Breakfast buffet is adequate and service was prompt and friendly, but not a very good value for the money (28 euro). Front desk assistance varied; one gentleman was very knowledgeable about transportation and ready to help plan an excursion, while a lady there the next day did not seem to know much about the French rail system and suggested that we consult the Internet.

Traveling solo, I booked the "mini", a small single room which was perfect for a single person. Many single rooms in Europe have a single/twin bed but this room had a double bed. I had requested a small kettle for making tea in my room and was happy that they did provide one. The shower was nicely hot. They provided chocolates and water in the room and tea and cookies in the lobby in the afternoon (much appreciated after sightseeing all day). Breakfast included made-to-order omelets. I was told the croissants were baked fresh that morning at a local bakery down the street from the hotel, unlike at other hotels where the croissants are premade by some large company, frozen and then baked on the spot. ||I had no issues with noise during the night or any time. ||I chose this hotel primarily for the location and for the availability of a small single room. I had tickets to St Chapelle and wanted to get into Notre Dame as well as see some other sights on the Left Bank and the location of this hotel was perfect.||I've stayed at 2 other hotels in Paris prior to this one and would rate this hotel as the best of the 3 hotels. It was charming, small, in a lovely location, and I felt the staff gave personal attention to their guests. I would stay here again or recommend it to others.

My sister and I stayed in this fabulous little hotel for two nights in August. Sadly for too short a visit as I would have happily moved in!|On arrival we were warmly welcomed by the receptionist. Our room with comfortable twin beds on the second floor was small but so well appointed that it didn’t matter and included tea and coffee making facilities and air conditioning. The bathroom was spotlessly clean and had all that we needed. I really appreciated the little welcome gift of jams, also the complimentary tea, coffee and cake in the lounge in the afternoon. Delicious!|Breakfast was beautifully individually prepared with a good choice of local produce - no faceless buffet here!|It was all lovely but most of all I have to commend the wonderful staff that make the hotel what it is. With warmth and professionalism and thank you especially to lovely Alexandra on reception, you made our too short stay a joy.|We will definitely be back.

Location Location Loacation. You could be plenty happy spending a day on Ille St Louis drinking coffee, shopping, grabbing some cheese, bread and charcuterie, or enjoying a Berthillon sorbet. Leave the island headed in any direction and you will find yourself in the middle of quintessential Paris. Exit and turn left, you'll soon find yourself on a bridge to Ille de la Cite and Notre Dame. Go right and you will quickly find yourself at an Intersection that offers the option to cross over to St. Germaine, or to Le Marais. All three options get you quickly to Subway stations the will connect you anywhere. Rooms are classically "Paris small," but the beds are comfortable and the the Hotel serves tea and invariably delicious housemade cake everyday in the lobby starting from 3pm.

Great hotel. Great staff. Great location. A very pleasant small hotel vibe. Free coffee, tea, and cake provided every afternoon in cozy lobby for guests to compare experiences and recommendations. Receptionist/ concierge Alex was very friendly and helpful. They all were. The location on Île St. Louis is notably quiet and peaceful with great restaurants nearby. Highly recommend

Alex, Yann and Angelika were excellent in organizing our tours , selection of restaurants and transportation. They did the hard work so that all we had to do was to enjoy the beauty and great cuisine of Paris.

Location? Perfect for walking both sides of the Seine. Comfortable? Very and the staff is professional and helpful. Affordable? Yes.

First, let's get any negatives out of the way: The rooms are small and the TV only gets a few channels. So what? Next, the good parts: When you travel to a new city, the location of your hotel makes a big difference. Hôtel des Deux-Iles is located on a pair of small, utterly charming islands in the middle of the Seine. Notre Dame cathedral is a five-minutes walk, and short bridges will take you to either the left or right bank of the river. Walk over to the Left Bank, and small side streets will take you to real Parisian shops and cafes, plus the wild Latin Quarter. On the Right Bank, it's a nice walk to the Louvre (which is a sight itself, even if you don't go inside). Take a look for yourself. Look up the hotel in Google maps and walk the streets with Street View. It's an amazing place. But the best part of the hotel was the staff -- always kind and helpful. My French was poor, but all of the front desk staff spoke excellent English. They helped us check in for our very late arrival, called for taxis, and even had champagne and glasses at 2:00 am. Five stars for them! We hope to visit Paris again, and when we do, the Hôtel des Deux-Iles will be our first choice.

The Hotel des Deux-Iles is located on Ile St. Louis which is a great location to be, quiet at night and charming shops to visit during the day. Berthillon's, famous for its ice cream, is centered here. It is a smaller hotel, about 14 rooms, but is a charming hotel. The staff are fabulous and very responsive to all requests. We emailed them a number of times before we visited to arrange transportation from the train station to the hotel and from the hotel to the airport. They serve some treats and drinks available nearly all day in the lobby. The rooms are on the smaller side, we did feel a little cramped because we are old LOL. But the bed was very comfortable. There is a little elevator that allowed us to avoid the stairs which again was nice,, And the receptionist helped us with our luggage. I cannot stress enough how helpful and sweet all the staff members are. The biggest treat for us was the breakfast they serve every morning. The owner tells us he has arranged to get nearly everything from local vendors. So they serve fresh hot croissants and baguettes (if you get there soon enough that they are still warm!) from a local bakery - they are to die for. And the jam is made especially for them from a local vendor. You can ask for eggs any style, fresh fruit, etc. etc. Not an extensive menu but certainly enough to please - all we needed were the croissants and baguettes! This is definitely an excellent choice for a hotel in Paris. It is located near Notre Dame and there is a metro line 5 minutes walk away. And other metro lines are easily accessible.

This is a tough review to write and I wish I liked Hotel des Duex-Iles better than I do. On the positive side, the location of this hotel is amazing! Being on the island is the best place to be in Paris, there are no questions about that but I would not really recommend anyone to stay in this specific hotel. The rooms are small, dated, and very dark. The rooms are fairly clean but they are also super loud. The first night we had an American couple next to us that were just super loud and in these rooms, you can literally hear everything that is said in the next room, every closet opening, closing, water running, etc. The second night, we had a French couple and they were super quiet which was nice. Overall, this hotel is very overpriced and old so I wouldn't tell anyone to stay here.

If you have never been to Paris, your first visit find a central hotel and spend some money (not all your money). This place hit all the buttons and was fabulous. You could walk anywhere from this place, close to Metro and great location to catch an Uber. Close to Notre Dame, St,Chapelle, West Bank, The Marais, museums, Seine...There is a laundry nearby, next door is a great French family style restaurant-the hotel and restaurant are 17th century.... Make sure you request certain rooms as some are very small. They do have a lift which worked well. They do serve breakfast but there is no need to pay the $$ they charge for a good breakfast with so many restaurants and bakeries nearby. Our room was on the 3rd floor. It was quiet with a nice size bathroom. We had two twin beds pushed together for a near KING. Clean, nice staff....I would stay again...Please note so many of these small hotels in center of Paris are being bought up by foreigners and they are not the same anymore-that's the story of two on St.Louis Isle. This one is still Paris family owned. Support them.