Hotel Desbrull

Pollença is such a beautiful town — full of charm, great restaurants, and local shops. Hotel Desbrull couldn’t be better located, right in the center but still peaceful. It’s a small and beautifully designed hotel, spotless and full of character. Breakfast was included and really lovely — fresh, tasty, and a great start to the day. The staff were amazing — especially Francia, always so kind and welcoming, and Antoni, who clearly cares about the comfort and wellbeing of every guest. There’s no private parking, but street parking nearby was very easy. Highly recommended — a perfect base for discovering Pollença!

I usually do not write Reviews, but clearly we do not agree with the Hotel Ranking; and my wife and I have been very disappointed. We travel a lot worldwide at 4/5 stars (Platinum at IHG, & Gold with Marriott). We went for Bike riding in the Pollensa area. This Hotel has several problems: |1) No Hotel staff after 3pm.|2) A/C didn't properly. We reported, nothing was done (we could not sleep due to the heat).|3) No Ice. We requested, but since the staff leaves, and there is no Freezer, not possible.|4) Hard Pillows. Wrote email for soft Pillows. Answer: there were. Result: not true. Terrible.|5) To top it off: The Owner / Manager no consideration for it's Guests, and terrible mood. When asked (after staying 5 days) for half an hour extra to check out, he was very Aggressive, repeating 11am we had to leave, not a minute more !|6) Additionally: Terrible Value for the price paid |We would not recommend; there are much better alternatives in Pollensa, with much better value and customer care.

We stayed two nights after finishing our hike on the GR221. The Desbrull is a small family-run hotel. Our room was clean and quiet with a nice view of the museum. The breakfast was ample and the location is convenient to the regional bus stop. A staff member is around in the morning at breakfast time but it is a system of checking yourself in and out with instructions sent ahead of time. We were pleased with our stay and would not hesitate to return again to the Hotel Desbrull.

Bad experience here, Nov. 2025. The guy who owns it lives in a different part of Mallorca and has no idea of what happens in Pollenca. So if the temperature drops at night, and you are cold, there is nothing after 3 pm. He is also not great at answering emails, texts, and phone calls. There was a big festival in Pollenca with bands going until 1 am directly under the hotel rooms and he had no clue and I was not forewarned and needless to say, not a good night's sleep.

The place may lack some of the amenities of major hotels, but it was one of the best hotel experiences of our lives. The staff was attentive, friendly, and we felt like family. The dining area is stylish and the breakfasts were superb. So was the dinners we had there. The location is perfect, a half block from the central plaza. We highly recommend it, and would go back there in a heartbeat.

Boutique hotel with nice rooms and a good breakfast. Service via WhatsApp only (fully automated checking ans checkout process). Next to a side street which was surprisingly busy and the noise from neighboring rooms could be heard. Nevertheless recommended and a good place to stay.

This was our second visit to this excellent hotel. Everything is so clean, modern and stylish. It is very well situated in the lovely town of Pollenca, close to the main square and many good restaurants. The breakfast is very good, with quality homemade products. The two gentlemen who manage this property are so kind and helpful and also a lovely lady staff member. Thoroughly recommend.

The hotel is great. Room is extremely clean, has refillable water bottle in room for free, hairdryer, and great AC. Staff is kind and on the details, they give you towels for the beach, and includes breakfast which is savory and fresh. Location is perfect for walking the town and just around thw block from the main square. You wont regret it!