Hotel Deutscher Hof Trier

Had a pleasant stay at this hotel. It’s right at the top of the Main Street with the Porta Negro at the other end. Bit of a slow up hill hike form the train station of 25 minutes. Service was good. Room good sized. Bed fine. No air conditioning. Good place to stay

Everything was perfect. Very friendly and helpful staff at the reception. The taxi bookings always worked perfectly. The room was very clean and the cleaning was very reliable. Good breakfast with a good team. The price-performance ratio fits.

This hotel is at a premium location, close to the city. It takes 30 minutes to cross the city center from the hotel to porta nigra. It is perfect if you want to explore the city and get back to the hotel to rest. The staff is very friendly and helpful. The languages spoken are German, obviously, English and French. I stayed for two nights. When checking in, they ask if you need a cleaning service while staying there. If you don't need it, they give you a voucher for a bottle of wine, sekt or sparkly. I think this is a nice thank you. The breakfast area is nice and clean. The breakfast itself was standard and good. Fresh ingredients in buffet form. The only thing I disliked is that there is no airco in that area. After breakfast I had to change my shirt. That is why service has 4 stars. The rest of the hotel is very nice. The room I had was fine for me. I had some issues with the wifi on my laptop. However, it worked like a charm on my phone. I would book again if I want to see Trier again. And when the temperature is a bit less hot.

Had a great stay here! Hotel is very conveniently located within walking distance to town centre and historical sights and there is plenty of secure car parking. The lady who checked us in at reception was fantastic, very helpful and happy to recommend restaurants and things to do in the local area.||Our room was fine: quiet and the bed was comfortable. Bathroom was spacious and the shower was great. Everywhere was very clean!||The only fault that I could find was that we were unable to leave our window open as the smell would drift in from people smoking on the balconies on adjacent properties. Installing air conditioning in the rooms would fix this.

My partner and I stayed for a long weekend and had a lovely time at this hotel. What impressed us the most was the impeccable customer service. All the staff, especially at the reception, was very friendly, helpful, professional, polite, and caring. This is the first time I have felt this impressed with customer service at a hotel! The rooms are a bit on the old style, but the customer service and the breakfast buffet make up for this. Also, despite being old-fashioned, the rooms were clean and well maintained, which made our stay very pleasant! I would definitely recommend this place due to the amazing customer service! Thank you so much, especially to Christian, for his professionalism!

Room size is okay. The bed is a little hard and there is no minibar/fridge. Breakfast is simple.

Hotel staff was very kind, rooms were clean but only 3 star cause no AC and the rooms get pretty warm during summer, the pillows were rather uncomfortable and more pillows would’ve been nice, would be a 4 star otherwise

Hotel location is just perfect! Just at the beginning of the pedestrian central area. Highlight: the old fashioned shoe cleaning and polish machine by the entrance. Friendly reception Nice welcome The parking area. You pay extra 10€ per day though. I do not breakfast but I could join my husband for coffee during his breakfast. Thank you for the friendly service! Negatives: Coffee taste was terrible. Asking you to give up on your room service for a bottle of Sekt which I find quite cheap. When I said that I do not drink sekt a bottle of wine was not offered but a soft drink instead. Very cheap way to take away the job of a housekeeper, who gets paid much more than a bootle of sekt for 3nights stay, and save on expenses hiding behind “save the planet” moto. If we wanted “no room service” we would have rent a vacation home or a private apartment. Suggestion - maybe giving a lower room rate option if one gives up on room service could work better.