Hotel Diplomat

This was my first time in Sweden and I'm so thankful that my family chose to stay in this hotel. First of all - amazing location. The best shops, restaurants and sites are almost all within walking distance. Second, the hotel itself was lovely. The rooms are clean, well-maintained and the food was excellent. Third, the staff at Hotel Diplomat are exceptional. From the moment we checked in to when we left, they made us feel welcome and taken care of. I would like to extend a huge thank you especially to Mortensen, Astrid, Hugo, Ariel and their team. Thank you for being such lovely people, so helpful and so great to all your guests. Thank you for making my first visit to Sweden so much fun. I highly recommend this hotel for all the reasons I listed. You will not regret staying here!

We stayed for six nights in June. This is a lovely hotel with a superb location - all the main attractions are easily accessible, the boat trips to many of the islands leave from the other side of the road and there are great restaurants and shops within walking distance. We selected one of the more expensive rooms at the front which was very clean and comfortable with plenty of space and superb views over the harbour. There was a good selection of freshly cooked options at breakfast and we were superbly looked after by Channa and his team. We also ate in the restaurant at night a couple of times and the food was excellent. The concierges were so helpful, Hugo went out of his way to help us with restaurants bookings and planning excursions. We loved this hotel and would recommend it - it is grand and the staff are so helpful they make you feel at home.

Overall, much to be happy with in this hotel. Its location is perfect, a hub for everything you might want to do. The architecture is charming, quaint but dignified, The hotel restaurant is very good, if a little prosaic. The reception/concierge/door staff are particularly friendly and helpful, while the serving staff are a little less so. Rooms are lovely as well as clean. I had a 5th floor balcony room to the side (which is over a U-shaped courtyard) giving me a half waterfront view and virtually zero noise. ||The MAJOR downside, especially if you are less than young and/or fit, is the lift. Yes, lift in the singular, an attractively picturesque old lift, the type with the open ironwork and manual door, which only allowed for 5 people at a crush with no luggage. only 2 people with luggage. Imagine meal times and check in/out times and you have quite a wait. That and many people didn't close the door properly meaning a delay while the doorman legged it up several floors to close it. As I was on the 5th floor and 70 years old, I couldn't just give up waiting (as most did) and use the stairs. There is another lift, but for staff only, apparently! They absolutely must rethink their spaces to allow for another, larger, lift if they want the return bookings that they otherwise deserve.||Other, much less significant comments, just to be alert for: The organisation of the admin and staff seemed at times a little inconsistent/haphazard. I do not appreciate waiting for longer than a minute to be noticed on arrival for a table, or if so, an apology please. At least half the time, orders were not delivered accurately, maybe no toast, maybe toast on my friend's plate instead of mine, maybe americano coffee instead of double espresso etc etc. Two separate guests said that their final bills were not accurate or not even theirs, and I had to ask for a print out of the bill in order to check, as it was not offered! A couple of small maintenance issues, not terrible, but the hotel should check. My basin plug/drain was partially blocked and was very slow to drain. Loads of pillows, very, very soft and suffocatingly soft, but none even medium firm. A light fitting didn't work. I'm sure if I'd alerted them they would have fixed those 3 little things, but I didn't want the intrusion. If that sort of thing bothers you greatly, then check on arrival.||As you can see, overall I gave 4 stars, although the lack of lift provision means that for elderly or less mobile people it might only rate 3. Having said all this, I would return to the hotel, but only if 2nd floor was available.

I loved the interior, but the service was honestly the worst I’ve come across at a hotel. We asked for a table a little bit off side which they kindly provided but not once did anyone come to us to ask if we would like a refill of our drinks except for when we first ordered. We were not hidden in a corner or anything and had waiters/waitresses walk past us multiple times but not once did they ask if we wanted a refill or anything else, I had to call for someone and also had to go to the bar to get us a refill. If you seat us and tell us someone will take our order I don’t expect to have to go to the bar or “work for” having someone take our order. This is a nice hotel so I do expect that if you see my drink empty or low to approach us to ask if there is anything we need.

We paid for a Deluxe King sea view and we were put in room 101. This room is right next to a glass door that leads to the upper floors. This glass door slams EVERY SINGLE TIME it’s used. The slam can be heard through ear plugs and vibrates the entire room. We are staying 4 nights total and have not slept more than 3 hours a night. We have asked to be moved, but the other rooms are much smaller and we have no space to put our luggage. We had to ask 3 times for them to put a sign up asking guests to gently close door. We had to get up out of bed at midnight and make them put the sign up. ||Unfortunately, some guest ignore the sign and continue to let door slam. I can’t believe I’m the first guest to complain about this room and slamming door. They need to install a soft close mechanism or not rent out this room. They have not offered any compensation. The staff are nice, but I don’t need an apology. I need them to fix that door or find us a room that can fit us.

Positives:|-- We had a room overlooking the harbor, which was spectacular.|-- The room (excluding the bathroom) was very comfortable and stylish.|-- Service was excellent.|-- Delicious breakfast with a huge buffet.|-- Excellent location -- we were able to walk everywhere.||Not so positive:|-- While the room was a comfortable size, the bathroom was uncomfortably small. Everything worked well, but still. . .

Bit of a mix up on arrival and weren’t initially allocated our requested room. Murtaza on reception was brilliant, sorted out our problem by giving us an upgrade at no extra expense and also made sure we didn’t have to change rooms during our 5 night stay. Top marks Murtaza for your can-do attitude and excellent customer service!

The hotel is beautiful, and the staff is extremely friendly and accommodating. Murtaza at the front desk was very helpful and friendly. ||The rooms are spacious and they have really nice amenities. I’ve stayed here multiple times and just discovered that there was a sauna. ||I’ll be back.

I honestly don't know why Hotel Diplomat isn't ranked the top hotel on Tripadvisor in Stockholm given it has been one of the top hotels for Stockholm on Conde Naste traveller's readers choice awards for the last several years. With six of us traveling they offer a room that has a sofa bed which was perfect for our the two children with us (one child stayed with us) while the other was with their grandparents. The rooms were so spacious for Europe with beautiful parquet floors, comfortable beds, and a well appointed bathroom. Our room also offered a lovely balcony overlooking a courtyard and a view of the river. The location can't be beat for this hotel with convenient access to tram and bus and our first day where we hadn't sorted out public transit we managed to walk from the central station and it was a relatively flat walk. Where this hotel was amazing was the service. We booked this hotel for three days and the gentleman upon check in was so friendly (a Pakistani who had met a lovely lady in Sweden and recognized my Indian parents surname). His extreme kindness helped us start our visit on the right step. We had dinner the first night at the hotel and the food was not only good but the service amazing again. For breakfast we fortunately had familiar faces with a lady who kindly remembered our coffee orders and another gentleman (Channah) who has worked here for 35 years and was so kind and attentive. They all seem to love what they are doing and imparted such kindness that were blown away (we've stayed at nice hotels before like a Mandarin Oriental at Hong Kong) but really impressed how the staff goes above and beyond here.

while this is, in concept a top hotel, it is dated and they do not value the guests. in a 5 day stay, my tv did not work and each day i made the same request, was told it would be fixed and repeated it day in and day out. the bedroom carpet was stained and upon follow up to management about my horrible stay, they disregarded it and insinuated i was still happy with my stay after 5 days of complaints. they have ZERO sense of service despite friendly at first glance in person. i would NOT recommend this hotel

Very nice atmosphere and friendly staff at this restaurant in a very elegant and pricey part of town. The food is good and nicely presented. The waiter actually recommended another place close by which he said was livelier.

Lovely old first class hotel in such a convenient, picturesque location. Truly helpful desk staff who seemed to have endless suggestions for our tourist getaway. We ate in the restaurant the first night. The food and service was top notch.

After having a very unpleasant and unrestful stay at the Lydmar on an earlier trip, we chose Hotel Diplomat for our next visit. The location was superbly convenient, the room was huge and the beds were so comfortable. In contrast to the Lydmar with its loud music blaring outside at its own club scene way past midnight , we also slept so easily in our quiet room of Hotel Diplomat. We look forward to staying at Hotel Diplomat again and recommend it to all of our friends, visiting Stockholm.

This review is for the restaurant at The Diplomat, though we stayed at the hotel which was a 5 star experience as well. My buddy and I decided on this restaurant for my birthday brunch and I couldn't have been happier. They had a lot of traditional favorites, combined with a fusion twist on things. We started off with a tuna sashimi dish for an appetizer and it was delicious. For a main, I had the eggs royal, which was pretty much Eggs Benedict with lox, which was brilliant. The restaurant itself was gorgeous with a beautiful view of the water, and the service was exceptional! I highly recommend this place if you're in Stockholm.

This property is very conveniently located. It is right across the lake, which and lovely to walk in the evenings. There is also a park close by as well as several monuments, museums, and very nice restaurants nearby. The hotel is a bit old and in more of a boutique style than a modern 5 star hotel, but the service is excellent, friendly, and helpful. When I arrived, I was taken to a room where the lights did not work very well. And so when I called the front desk, they immediately transferred me to an upgraded room without charge. The room was very nice but was facing some construction, which created a bit of noise in the morning, but nothing too annoying. I did not have the opportunity to have dinner at the restaurant, but the breakfast buffet is plentiful and excellent with a mix of eggs, sausages, croissants, pastries, cold cuts, and many different types of teas/coffees. The view from the restaurant is also quite nice. I believe the Internet is free, although, I don't remember for sure now. On my last day, I had an early morning flight, and the staff at the front desk offered to have breakfast and tea/coffee ready for my trip to the airport. That was very considerate of them, and indeed a pot of tea and some croissants were ready for me when I went to check out on the last day.

We arrived for high tea yesterday however as we were on the wait list weren't able to experience the event. The booking of high tea begins with an English option however ends with Swedish so there is uncertainty around what is actually bring reserved. We did have a wonderful brunch at a neighboring restaurant.

Beautiful hotel in a beautiful city! The location is perfect with a beautiful view of the water! Rooms are spacious and clean! Beds are cozy and decor is exactly what I would expect (and love) in Sweden! Elevator was a tad of an inconvenience (if someone doesn't close the metal door all the way after riding, the elevator gets stuck on that floor) but definitely wasn't a huge deal. We were on the 6th floor and occasionally had to walk up a few floors to get the elevator that someone hadn't closed right. But we just considered that extra exercise for the day (we can all use that!!). Staff was incredibly friendly and helpful as well! Only other minor issue we had was with the room being a tad warm for our liking. We ended up sleeping with the window open which was a bit disruptive in the morning when the town started waking up. But overall the traffic in this area is minimal and it's just a very peaceful place! Would love to spend more time here!! **We also ate/drank at the bar and had a great experience there too! Beer was delicious and so was the food!

From arrival to departure a wonderful 5 plus star experience! The staff made this an epic and fulfilling time of relaxation. A special shout out to the desk staff. ‼‼ My room was large and very well kept. A perfect getaway spot to rest and explore Stockholm .The hotel location is ideal for anything Stockholm. The restaurant was a good place to chill and people watch, while enjoying good food, drinks and conversation. I'll be back to Stockholm in summer weather.. but ONLY if I can stay at Hotel Diplomat. Thanks for making my escape a true joy!!! Thanks again staff, for going over and above. Happy New Year ‼ TEXAS Ron

Cool boutique hotel located in city center. Super friendly staff. Rooms are a bit small but I wasn't complaining. Great views. Breakfast starts at 0730 on weekends; should be earlier. Nice concierge staff to make recommendations. Gastro pub around the corner from hotel. I didn't have central air in my room but was told rooms on floor 6 do. Overall super pleased.

Great. Very quiet, large rooms, comfortable beds, large bathrooms, nice shower, and great location.

My husband and I stayed here on our quick trip to Stockholm. This hotel was exactly what we were hoping it would be! The marble staircase and old fashioned elevator gave this quaint hotel such a unique vibe. It was a CLEAN and beautifully designed room and the staff was always so polite. The location was also great! A short walk to the heart of downtown and the Vasa Museum and right across from the water. The restaurant downstairs is a nice cozy spot for a late night snack or an evening cocktail, and there is a little grocery store connected to the first floor with juices and sandwiches and pastries for a quick bite. If we visit Stockholm in the future, we will be look forward to staying here again!

Incredible boutique hotel. Cozy rooms, sauna facility, right in the middle downtown and very convenient. Ornamental old style finishing you don't often see anymore . Excellent service by concierge. William was fantastic, and the service here put Hotel Diplomat a notch higher in my view.

Stayed one night at the Hotel Diplomat while we were visiting Stockholm. For the price we paid, I was hoping for more. I can't point out one thing that was wrong - it was more that I wanted it to 'wow' me and it didn't. The building is beautiful and the room was big compared to others we've been too. The bed, like other hotels in Stockholm, was two twins pushed together which we always find odd. The bathroom was just alright. It had a shower which was appreciated but the water pressure was off and everything seemed outdated. I will say the WIFI was excellent. That was much appreciated.

A good pick for the calmer and less crowded after work. The staff is friendly and down-to-earth and drinks are not crazy expensive

Excellent hotel, very clean and excellent service. The restaurant is fantastic, the breakfast is super, and the personnel is very always taking care of you. We had a wonderful stay. The building has history, and they keep it mostly original. Highly recommended to everyone, either for business or for leisure, for one night to X nights. You wont be dissapointed.

I haven't stayed at the hotel so I cannot say anything about the rooms. However, me and my friends were at the cocktail bar on the second floor, and that was great. The bar itself is tiny, there was the six of us and another party of four or five and then it was about full. It's a great place for a smaller party to have a cocktail, something light to eat and have some privacy. The service is great and the cocktails well made. I'm definitely coming back here.

Wow! Had an absolutely beautiful room for several days on the second floor center overlooking the water and Strandvägen. Excellent location for sightseeing in all directions. Room was luxurious - Hugh ceilings, huge windows with doors facing the water, huge deep bathtub, separate shower, marble and teak bathrooms with heated floors, large closet including safe - quaint elevator from small lobby - enjoyed a lovely dinner here one night, too. Would stay here again and recommend it to anyone traveling there. Tram and bus stop a mere block away.

This hotel was a really nice. We stayed here for our entire honeymoon back in April and it was close to just about everything. The staff were some of the friendliest I have ever encountered, especially since we are American and not every was hmm friendly during our visit. The room we had was cute. You walked in and in order for the lights to work, you had to input your key card in a slot. Pretty neat. You walked down two steps and your bed along with the a desk and your TV. Might I add that the bed was very, very comfortable and made for great nights sleep. The shower, I could never really figure out, seeing as I am short so it was kinda hard to adjust. The free Wifi was an added perk and very much appreciated during our stay (which was a week) Unfortunately we never did eat at the restaurant and now that I think about it we really should have as it would have made for GREAT people watching. All in all a great hotel in Sweden and if we were to ever come back, this would definitely be on the list of places to stay.