Hotel Divisadero Barrancas

Classic, rustic hotel with a phenomenal view. Horribly managed. Nobody here cares about customer service (except one lovely waitress). Sat in the bar for an hour — bartender never came to ask us what we wanted to drink — even though there was nobody else there! We paid over $250 US per night! The rate they advertise - about $ 190/night - is only good if you call the hotel to reserve. If you book online - even through their website! - you $50+/night extra. The room was worth maybe $60/night. They know they got you because it’s the only hotel on the rim of the canyon and the only one within walking distance of the train station. And as I said - nobody here cares. Rooms haven’t been remodeled since it was built in the 70s. TV didn’t work. No hair dryer. No internet in the rooms, despite what they advertise. If you want to pay with a card, whether at the bar or in the restaurant or in the store, you have to go into the office; they only have one card terminal in the entire hotel and it’s not portable. And NOBODY has change so we couldnt pay in cash and couldnt even tip the housekeeper. Included breakfast offers big portions but mediocre quality and almost no options. “Orange juice” is powdered. There’s a little coffee bar but it doesn’t open til 1pm even though the menu says 7am. If you love dogs, bring dog treats. Street dogs are friendly and scrawny.

This place is so beautiful. To be able to walk to the balcony and immerse yourself in the beauty of Mexico’s Copper Canyon is priceless. The rooms are very clean, with nice decorations, because we love to disconnect during vacations the no TV and no Wi-fi was great for us. The hotel offers different activities, we took a walk to the canyon, the guide was very knowledgeable and attentive. The location is excellent a very short walk off of the train El Chepe, and a 10 minutes walk to the Parque de Aventuras Barranca del Cobre. The hotel had a nice bar and dining room both with stunning views of the canyon and good food. The service was excelente, the staff was kind and very attentive. There was a Raramuri market outside the hotel with beautiful handcrafts. I really recommend staying in this place

We had accommodation in the older block at this hotel which were definitely in need of renovation. The hotel is set in a very dry, arid region and water is precious, so expect underwhelming tepid showers! There is no wifi in the bedrooms. The views from the lounge and restaurant are stunning. The food is a set menu and very average but adequate.

Great visit. Most people are on the go and stay only one or two night. We stayed for 5 nights and enjoyed every minute. Clean rooms, friendly staff, great chef, and our compliments to Martin our guide. Plus we are dog lovers. Our new amigos followed us the 2 mile walk to the adventure park. Finally, this hotel is directly next to the train station. The picture posted is the view from our room balcony

If you are staying overnight while traveling in Chepe Express this is a great option, literally just crossing the street from the train station and just to the side of the canyon cliffs, which gives you a breathtaking view. However, for longer stays it is quite complicated and depends on your taste, there are very few activities around, so either you purchase some tours similarly of what you would do at Creel or repeat the same walks you do in the first day (views are amazing so still not a bad option but is not a new and exciting thing everyday. Another reason of being only for one night, the restaurant has a predefined menu, so you have one or two options per day and in specific time schedules. Last but not least, bedrooms are quite simple, which would be fine but beds are very hard and if you have a neighbor in the above level you will hear their footsteps as they would be in your room. Last but not least, service attitude was outstanding, Liz, Tomas, Yair and Edgar were amazing and trying to find ways to help.

Classic, rustic hotel with a phenomenal view. Horribly managed. Nobody here cares about customer service (except one lovely waitress). Sat in the bar for an hour — bartender never came to ask us what we wanted to drink — even though there was nobody else there! ||We paid over $250 US per night! The rate they advertise - about $ 190/night - is only good if you call the hotel to reserve. If you book online - even through their website! - you $50+/night extra. The room was worth maybe $60/night. They know they got you because it’s the only hotel on the rim of the canyon and the only one within walking distance of the train station. And as I said - nobody here cares.||Rooms haven’t been remodeled since it was built in the 70s. TV didn’t work. No hair dryer. No internet in the rooms, despite what they advertise.||If you want to pay with a card, whether at the bar or in the restaurant or in the store, you have to go into the office; they only have one card terminal in the entire hotel and it’s not portable. And NOBODY has change so we couldnt pay in cash and couldnt even tip the housekeeper.||Included breakfast offers big portions but mediocre quality and almost no options. “Orange juice” is powdered. There’s a little coffee bar but it doesn’t open til 1pm even though the menu says 7am.||If you love dogs, bring dog treats. Street dogs are friendly and scrawny.

The views are spectacular but the service and room leave a lot to be desired. No help to find the room or with my bag. No tv or wifi in room. Coffee maker dirty. It was assumed that I was part of a couple so when I came to have breakfast they didn't ask me what I would like for ages. Two star hotel with five star vista.

This hotel is charming in many ways, but the windowless room we were initially assigned in the old section reeked of kerosene from the previous night, and was totally unacceptable. After some discussion, we were offered a room with a lack of view, but was habitable.||||The only rooms is the old section that looked appealing were Rooms 7-10.||||The dinner and breakfast were pretty good.||||The views are amazing.||||If we had been assigned a room in the new block, it would have been a different experience.