Jordanjc21
Google
This hotel is located well, close to Toluca's "zocalo" (the city's main square). The facilities could use an upgrade overall. My room was very simple, and the carpet didn't smell well at all. Everything worked all right, especially the free wifi, the hot water, and the television, but not the phone. Breakfast is not included in the basic rate. Also, they said breakfast starts at 7AM, but the staff didn't arrive until 7:15, and the doors didn't open until past 7:30. It's also a la carte, and the options were slim. The staff were running around despite only having two tables to serve. The same thing happened during happy hour and dinner, although in all fairness the restaurant was busier. Both times I asked for the check, but it never came, so I had to get up and pay at the bar. Anyway, if you don't have high expectations, this hotel is fine, especially if you're on a budget. It's very inexpensive.