Hotel du Lac

This Hotel is one of the best we have stayed in our European travels. Everything was perfect! The front desk staff was extremely courteous and helpful. Room ( room#60 on 5th floor) was outstanding with terrace with amazing view of the lake and the surrounding mountains. Breakfast buffet was great with good variety of offerings. The entire staff...Graziano, Sara, Chiara, Paula and Daniele are the best in the business!! Location was perfect too!! Across the street from Ferry terminal made visiting nearby towns line Varenna and Meggiano simple and quick!! |I highly recommend Hotel Du Lac for a visit to Bellagio and Lake Como!

absolutely loved my stay at Hotel du Lac! The view over the lake is just beautiful and makes the whole place feel so relaxing. The room was super clean and cozy, and I slept really well. The staff were so friendly and always happy to help with anything I needed. Breakfast was tasty with lots of fresh choices. Overall, it felt really welcoming and peaceful – I’d definitely come back again!

Great hotel with wonderful location (though busy because of proximity to the ferry). We had booked a year in advance and still did not get a lake view but it didn’t really matter as we spent little time in the room (which was very nice with both a shower and bath) |The food in the hotel’s bistro was excellent but we were not able to book for the first floor restaurant which wasn’t open every night. Having visited other towns on the ferries, we definitely thought Bellagio was the best location though you do have to be fairly fit to climb all the beautiful “staircases” and steep streets.

Location of hotel perfect and couldn’t have been better. Hotel right across from where the ferries depart for day trips. All staff lovely and friendly. Reception staff always happy to answer any questions or give suggestions of places to dine. Room was lovely, spacious, clean, very comfortable and lovely view of the lake from the balcony.

5 stars service and hospitality, will definitely be back for our next visit! Hotel staff Chiara was extremely helpful in helping us with our every request such as arranging our lunch and dinner reservations. The room was clean and spacious. All of the hotel staff was friendly and helpful, we had a truly enjoyable stay. The spa was also a beautiful. Overall this place is extremely value for money and high quality service and hospitality

Wonderful property literally in the main area of Bellagio! Everything five stars - especially the courtesy of the staff and breakfast buffett. The spa is lovely too.||One opportunity for improvement I thought was having a luggage cart.

We've stayed at Hotel du Lac 4 times. We love it. You cannot beat it's location to the lake, ferry and town. Amazing people on staff that treat you like family. Incredible restaurants in Bistro Arturo and Goiya with great views, atmosphere and food and a rooftop bar for a drink to start the evening. For the money, the best hotel in Bellagio.

A splendid view and perfect spot for people-watching at sunset. The drinks menu is varied and enjoyable, though prices are a bit higher than neighbouring places. Unfortunately, the service let the experience down. We waited around 25 minutes for a single glass of wine, and had to follow up multiple times before anything arrived. Staff felt rather unwelcoming and brusque, which made us feel more like an inconvenience than guests. It’s a real shame, as the location has so much potential—better training and a more attentive, friendly approach could truly elevate it.

*Important to note we did not stay at this hotel, this review is in regard to the water front and rooftop bar only. Visited the waterfront bar on our first night in Bellagio. It was lively and a good atmosphere. Service was good for what you would expect In Lake Como. The old fashioned was watery. The dirty martini was lemon based, so be prepared if you are more accustomed to olive. Too sweet for my girlfriend. We then got an Aperol spritz and Espresso Martini, both which were good and the Espresso Martini was a frequent drink throughout the next few days. Two nights later we made a reservation for the rooftop bar at the hotel. Simply go to the front desk receptionist and ask for a reservation. Each employee we encountered was very nice and helpful. On the rooftop the views are just incredible. I ordered a Passion Fruit Mojito, which might have been the best drink I've had in Europe so far(I never order mojitos but it was suggested by a fellow tourist, great suggestion). Again, the espresso martini and aperol were good as well. Highly recommend checking this place out. Service up top was very good and every employee we encountered was happy to take pictures for the guests.

We had a lovely stay at the Hotel Du Lac. The staff was outstanding. The young women working at the front desk (was so sorry I didn't get her name) helped us out with reservations, ferry schedule, you name it, she was there to help. She was wonderful. Our room was nice. The bed was nice and big and pillows comfy. I could never figure out how to use the thermostat so it was a bit stuffy in our room. The last night I slept with the window open and it was much cooler. Our patio overlooked the lake and had a small table and two chairs. Beautiful views to behold. Breakfast was ok. I missed the fresh fruit and made to order cappuccinos we received at other places. They have a great roof top terrace bar which was great. Again, outstanding views. The central location makes it ideal for hopping the ferry, going to the botanical garden or finding a place to eat. Very nice stay.

Love this hotel! Staff are friendly and accommodating. It's quaint clean the bedrooms have a lovely balcony overlooking the lake. Drinks are reasonably priced and it has a nice roof top terrace. It even has a spa which is included in your hotel reservation.

My husband and I chose Hotel Du Lac for our 3- night stay in Bellagio based on its location and Trip Advisor reviews. The location is perfect, on the street that goes along Lake Como, and directly across from the boat that takes you around the lake. The people who work there are very nice and super informative. They were quick to make lots of recommendations on restaurants nearby and circle spots on a map. They were also very kind about letting me practice my rudimentary Italian skills. We reserved a superior double room and were happy to have a bit of a lake view from our small balcony. I would have enjoyed a full lake view but most rooms had been sold out by the time I made my reservation. The room itself is small, and not terribly interesting. I really enjoyed sitting on the balcony and watching people pass by on the small street underneath. The bathroom was renovated with a nice shower, bidet, and heated towel racks. Breakfast is included and there is a lovely sitting area with a lake view. The breakfast offers a large variety of items, including eggs and bacon, cereal, fruit, and pastries. I had a couple of delicious sweet croissants. There is a beautiful terrace overlooking the lake on the fifth floor. There is a bar that was closed the first two nights due to weather. The third night we enjoyed cocktails on the terrace. Staff was friendly. It seems that the bar is only open for two and a half hours or so, but they let us stay there and enjoy the view for as long as we liked. All in all, the room is just ok, but location, staff, and extras make me recommend the hotel.

The hotel is in a great location and the roof top bar is fantastic with great staff and an amazing view. That is why I gave it 3 stars. What ruined the stay for us was the incredibly rude front desk staff. They would not help us with any travel plans, train tickets or tours. Also, the rooms over the restaurant smell like cooking from the breakfast and dinner. The smell trend my stomach. Also, you can hear everyone walking and talking in front of the elevator and going up and down the stairs. It was very noisy if you wanted to sleep late in the morning as the noise/talking etc started at 7am. I would skip this hotel and book the hotel Florence a few doors down. The front desk people there could not have been nicer and helped us when hotel du lac wouldn't.

We really had a perfect stay. The front desk concierge was helpful with a few bookings and also suggested the rooftop bar for drinks at sunset which became our standard fare. Morning breakfast was also quite a bit more than we expected with hot food, fresh pastry, lots of fresh fruit and salad, along with meats and cheeses. And of course, the room; just large enough with a balcony to relax and take in all the lake views. Really, it couldn't have been better-and at a very reasonable price.

Overall pretty bad experience 1. Terrible rooms - only some are updated, they don't tell you this and then call every room a Delux room. Half the rooms are not renovated and are extremely old. THE ROOMS ARE NOT AS PICTURED ON THE WEBSITE! 2. Bugs - I get it it's on a lake. But there are bugs all over the rooms, live ones and dead ones. 3. AC- didn't work! When we complained the said they had an 'engineer' come look at it but it was still broken! It was sweltering hot, we asked for a fan and they brought us one from the kitchen which smelled horrible and was super loud so we couldn't use it. Ultimately they brought us another one and we finally got to sleep super late. 4. Rude staff - the manager or whoever sits at the front desk was very unprofessional. When we informed him of the unrenovated room not being delux he started almost scolding us. Then when we complained about the ac in the morning he started almost threatening us with nonsense. Overall it was a pretty terrible experience. We will never stay here again and we recommend that you do not either.

My husband stayed here on our honeymoon way back in 1999 and we swore we would some day return with our children. Just returned (with a 14-year-old and a 9-year-old as well as my parents in their 80s) and were extremely happy with the service, the location, the room, everything. The views out the lakeside rooms are stupendous and of all of the hotels this one seems to get the least of the street/cafe noise. The hotel restaurant is the best place we ate in Bellagio, and we tried most of the recommended places we found on Yelp. Would heartily recommend this place to anyone and everyone.

In a country and city of fantastic restaurants, Belkagio's Hotel Du Lac's excellent upper level restaurant prevails due to the small number of tables, awesome views, remarkable food and gracious and attentive staff. Led by an informed and professional maitre d, the staff provided a fluid and exquisite array of food and wines. A must with reservations advised. Mangia!

A terrific location in Bellagio. Being lakefront is nice. Having breakfast or dinner on the veranda with a view is a must do. A very special spot. The food is good too. The service is very nice and they really pay attention to the details.

The location of Hotel Du Lac couldn't be any better! It is right across the street from the water taxi station, on the water front. The hotel has an elegant lobby and friendly staff. The breakfast served on the second floor overlooking the lake is wonderful way to start the day! The hotel was very quiet despite being on the main street and across from the water taxi station. The rooms are a nice size with modern bathrooms. The hotel was immaculate while we stayed there. My only detractor would be that the decor in the rooms is very dated and feminine (lots of pink and floral). However, you don't go to a destination like this to stay in the room! I would stay here again based on the location and service, but I'm holding back the 5-star rating based on the decor.

Fair. Best part was location and view of Lake Como from the room. But the room... we travelled with friends, booked our rooms at the same time and for the same price, but their room was twice the size. Not a single drawer so we lived out of our suitcases for three nights. Breakfast... scrambled eggs that were so runny there was a puddle on the plate. Frankly, they seemed like Egg Beaters. Staff was friendly and helpful. Still, if we return to Como, we'll find another place.

Their café out on the street was my favorite place to sit and watch the water. Best tiramisu in town, and trust me I've tried them all!

The Hotel Du Lac is exceptionally good. We have a nice large room overlooking Lake Como providing spectacular views in both directions. The staff here is absolutely the best I've encountered anywhere. My other half was sick upon arrival and the staff went out of their way to get her a cup of soup to help her feel better. They are truly concerned about her and offer assistance in any way needed. The Hotel Du Lac also has a beautiful roof top garden where you can bask in the sun. This is an all around winner.