Hotel du Nord Interlaken

The location is excellent. Great view from the room and the breakfast area. @ - No air conditioning; absolutely uninhabitable during this heatwave. - The room looks nothing like the photos; very small and run-down. - Bizarre rules like you can't wash your socks or any intimate clothing, whereas they do not have any laundry service either. Upon asking, the staff didn't even know what dry cleaning is, and shoved a laundromat brochure at our hand. Are we there for a holiday or to do washing? And are guests who are staying for a week just supposed to be wearing used socks and pants? - Cleaning was below-par, with staff actually putting back used glasses from bathroom back into the desk. - Sheets not being changed; absolutely Appalling quality of pillows. Most critically, they tried to gaslight me by saying I have enjoyed the view because of a free upgrade, and my reserved room didn’t have the “luxury”. While, the room description of the room that I reserved starts with the mention of the same view! This hotel needs to take a good look at what they are providing and what it actually means to be a 4 star.

Extremely Disappointed – Avoid at All Costs My experience at Hotel Du Nord has been nothing short of terrible. The property is completely misrepresented. The rooms are in poor condition, and basic amenities like drinking water are not provided. The air conditioning doesn’t work, making the stay very uncomfortable. The staff is shockingly rude and unhelpful. The manager is completely unresponsive and dismissive – it’s clear they have no interest in solving any issues. Check-in and check-out were delayed with no proper communication, and the whole process felt like mental torture. Room cleaning is only available until 2 PM, and even then, it’s subpar. The service here is absolutely disgraceful. You’re better off staying at one of the many other well-rated hotels in Interlaken. Save your time, money, and peace of mind – do not stay here.

We enjoyed our stay and the service from almost all of the staff was great! I would encourage any visitor that likes to have an adult beverage not to drink in the Hotel Bar as the bartender is very rude and likes to sit outside with her friends smoking and drinking wine and not doing her job. Everyone else we encountered were very helpful and friendly and we highly suggest staying here when in Interlaken. The location is an easy walk to the train station that makes this an great home base to explore the area.

Hotel receptionist was friendly and helpful! The hotel room was spacious, clean and comfortable with 2 sinks ! The room service was great! It was always kept up to date and cleaned! I would definitely recommend, it’s 10 mins walk away from the Interlaken OST, coop supermarket, 10 minutes walk from Interlaken central cut across to eatery places (like Chinese, Indian, western cuisine, and even macdonalds ) ! Hotel view was wonderful too!

Hotel Du Nord in Interlaken offers a charming and comfortable stay. The location is perfect, with easy access to the train station and stunning views of the surrounding mountains. The rooms are clean and well-maintained, and the staff is friendly and attentive. Breakfast is delicious and provides a great start to the day. Plus, if you're looking for an adrenaline rush, you can easily go skydiving nearby. Highly recommend for anyone visiting the area!

My Family and I were only able to stay at this wonderful hotel for the last 2 nights of our Switzerland vacation due to the peak season (July 2025), but what a fantastic 2 night stay it was. Firstly all of the staff I dealt with especially at the reception desk were ever so warm and welcoming each and every time we dealt with them. We even were allowed to check in several hours early due to our room being ready after an early check out, so up we went to relax before exploring Interlaken. What a stunning room (103) and the view from the balcony was simply awe aspiring, with a view of Eiger mountain which around about 9pm is a glowing orange against a dark evening backdrop and a view along Hoheweg the primary street running through Interlaken. The East train station is just a 10 minute walk away and there are a multitude of shops and dining options just a few minutes away. A truly fantastic hotel and one which I would not hesitate to recommend to anyone wishing to avail of a high class hotel stay. Thankyou to all of you at Hotel Du Nord from myself and my Family.

Great location it is on the East side of Interlaken on the main road near the park. The staff offer friendly service & clean rooms. The views are fantastic! Rooms have portable fans which are a must while sleeping. The beds are nice, and very firm, which is to be expected in Europe.

Hotel du nord went above and beyond for my wife and I honeymoon! The front desk was polite and friendly. The room was spacious with a beautiful balcony. The location is a 6 minute walk from interlaken OST and right next to where the paragliders land. Truly a great hotel.

I must say the hotel is right in the center of town. It is a 5 minute walk from the Ost station. Very friendly staff upon arrival, upgraded me from a single bed room to a king ( figured the singles were sold out) as I booked thru hotel.com. Nice surprise I was taken to my room and shown how things worked, lighting, tv mini bar. Everything in the mini bar was complimentary, beer, juice, soda, water. Totally modern and upgraded hotel. It does not have a/c which I had read about so I only booked one night. There are fans in the room and I slept fine. I booked an additional night at the front desk once I knew I could manage without the a/c. Free breakfast buffet, very nice. Excellent value for the region.

Stay elsewhere. Charged me $75 to cancel my reservation more than a month in advance. You have to book way in advance to get a room, travel plans change easily. Should be more flexible as I'm sure the room will be filled.

The staff were attentive great renovated room. Really enjoyed my stay. Beautiful view from the balcony big enough fridge for snacks. They left a bag of towels on my door when I had do not disturb sign on my door- I thought it was a very sweet and considerate gesture on their part. Highly recommend it. Will return.