Adrian Morris
Google
Disappointing experience here. Expected more, having stayed at the same chain in Glasgow. Our room, a suite, had a spacious interior, but was dark, with little natural light. There's currently scaffolding going round parts of the hotel which includes the suites, which diminishes the light there is. Thankfully we weren't staying on a weekday as you'd likely have builders working outside your window! We ( and another guest who was complaining) were not told in advance of building works, scaffolding and no attempt was made to offer any form of compensation, no matter how small. Paying a premium price for a suite made this even more annoying. The room did have an air con unit, but for some reason kept reverting to 19 degrees whenever set lower. Toilet downstairs door could do with some hooks to hang your toweling robes ( which are included). On the positives, the bathroom upstairs was nice and had a standing bath too. Water pressure good, so showers were good. The restaurant proved a better experience. We both enjoyed our meal and the service was good. Bar was just average however and oddly shuts at 11pm. For a 'luxury' city centre hotel, I'd really have expected a later closing time. There are a few limited car parking slots which you must reserve in advance. It's pricey though at £25 a night, so factor this into the cost of your stay if you really need to park on site. All in all, for the price we paid, we were expecting a luxury experience, but alas, didn't get it. I understand hotels have to get maintained, but they should either warn guests in advance or provide compensation . Hotel Du Vin I'm afraid, did neither.