Lesley W.
Google
This was our first stay with this hotel, and it was excellent!
We booked for a two-night stay to celebrate our anniversary. Arrived on the Friday afternoon, a little early, so we were going to see if we could just drop our suitcase and pop out for a while. The weather was a bit foul, so we were very pleased to be told that our room was ready, so we were able to check in immediately.
We just had a standard double, and it was more than enough for our needs. Very spacious room, big inviting bed and one of the nicest hotel bathrooms I have encountered for a while. Very large bathroom, with roll top bath and a walk-through shower! I have mobility issues and there is a step up into the shower but there was a bar/handle on the wall and a non-slip mat, so I felt very secure getting in and out. The products supplied were also top notch.
Unusually, for a UK hotel, they also had a fridge in the room that was usable and had a carafe of complimentary water. A nice touch. The bed was lovely, and I had such a good sleep.
We had pre-booked dinner in the restaurant as it was a Friday night. Dinner was lovely and our wait staff were very friendly and professional. Couldn’t be faulted.
Of course, we also made use of the hotel bar, on a few occasions. All the staff were a joy, and the bar staff were extremely knowledgeable on the beers, wines and ports on offer, and I appreciated their recommendations. They also did a lovely range of cocktails we were happy to try. The bar offers a very decent bar food menu, which we sampled on the Saturday, again, the food here was excellent. There were quite a few people having afternoon tea and whilst we did not partake, it looked excellent!
If we are ever back in Bristol, we will certainly be booking to stay here and have no hesitation in recommending it.
Well done to the management for building such a special team. From the housekeeping staff to front of house, bar & restaurant, everyone that we encountered were lovely and an asset to the hotel. Top marks all round.