Loubie82
Google
Had a lovely 3 night stay at the Hotel Du Vin York in one of their deluxe rooms. The room itself was clean, spacious and well equipped with a kettle, nespresso machine, plenty of tea and coffee, a hairdryer and good quality shampoo, conditioner, shower gel, body lotion and hand soap in the bathroom. As part of their green credentials, this hotel offers guests the option to exchange their daily housekeeping visit for a £7.50 per person drinks voucher for each day of their stay. As we manage to make our own beds perfectly well at home and dont need clean towels every day, we took this offer. What we didnt realise however was that this meant we wouldn't even be provided with clean cups or tumblers. The housekeeper will only restock the tea and coffee. We did ask for cups when she visited once, but said she didnt have any. She then went out of her way to go and get us extra nespresso pods, which was much appreciated, but using the same cups for 3/4 days with only a rinse out in the bathroom sink wasnt great. For this reason we probably wouldnt give up the housekeeping visits again. It also felt particularly ungreen to have underfloor heating blasting out in the bathroom when the temperature was 30 degrees outside. Apart from this though our visit was great. The food in the restaurant was enjoyable and there was a good selection at breakfast. The staff were all so down to earth and friendly. Special mention to Antonella for her warm welcome each morning, and for the tips on things to do in York. Overall we would definitely stay again.