Hotel Eden Roc

Everything about this magical, spectacular property in a breathtakingly beautiful place is first-rate. Every.single.thing. Spacious, designer rooms. Gorgeous, lakefront position. Fantastic, varied cuisine. Top class service. No room for improvement in any way that we could see. Bravo!

Quite possibly my new favorite hotel in the world. From the moment you enter it is an exceptional and magical experience. The lemon tree lined driveway leads you to a stunningly designed lobby, with views of the lake just on the other side of the beautiful stone terrace beckoning you. The entire property is dotted with jasmine trees, perfuming the terraces and lawns. The rooms, while snug, are beautifully designed. As usual in Europe the air conditioning could be better, but the trick was to close the storm blinds during the day which helped greatly. There are three pools, as well as steps that lead directly into the lake. The breakfast was divine and with perfect execution and service. Every one of their restaurants had perfectly executed dishes, with tender fish pulled from the lake that day alongside seasonal vegetables and local herbs. The staff was all incredibly kind and so helpful in every regard. Can’t wait to return

I celebrated my birthday at the spa. Although I retired from being a spa  director for  a beautiful 5-star spa, I can’t get enough of spas, so I had to visit this one. From entry to exit, my experience was outstanding.  The views from the outdoor relaxation areas were amazing,  creating a perfect backdrop for me to relax.   So I read some, journaled some, relaxed in the thermal waters, and enjoyed the cold and hot water therapies.   For my treatment, I had an amazing spa experience provided by Nicholas. ||The spa is beautifully designed, and every possible need appears to have been considered.  This is a spa experience that I will not forget.  ||

An absolutely stunning position on the magnificent lake in Ascona. The property is beautifully maintained with wonderful amenities, spa, pools, lakeside swimming, steam room and saunas and many beautiful indoor and outdoor spaces to gather or sit alone gazing out to the wonder of nature. The service was exceptional (loved Lina) and the rooms were very comfortable, clean and luxurious. We loved the organic body products - so critical in these toxic times. The breakfast was good. We would have liked more organic and gluten-free options and super foods. La Brezza restaurant is a stand out experience (see separate review).|Overall, it's expensive but you only live once!

Beautiful location and nice staff, but very disappointed overall. The “AC” they advertise doesn’t work at all, and no fans are provided — extremely uncomfortable. They also fail to mention when events like weddings are happening, which means restaurants, bars, and the dock were all closed during our stay. It would be nice if they were upfront about these things before booking.

For the price you pay it really is not worth the money - the standards of the rooms are not sufficient compared to what you get elsewhere.||We were part of a big group so had to stay at the hotel and there were not other luxury options really in that area so there was not much choice - but if they want to charge these prices, they do need to upgrade the rooms a bit and provide better amenities. Some of the balcony furniture was equivalent of what you'd find in a 3 or 4 star hotel.||The breakfast was nice and the staff were too

This was our first visit to Ascona and we truly didn’t know what to expect. Upon our arrival we were warmly greeted and escorted on a brief tour of the hotel and the facilities. Our room was lovely with a view of both the lake and the town of Ascona. On our first night we were invited to a small cocktail party where we had the opportunity to meet Chris, the manager of the property. He was very engaging and from that moment on he took a genuine interest in what we were doing and what our plans were. On our first morning we met Cyrill, the outdoor butler and Johanna, the fitness/wellness manager. Cyrill gave us several suggestions for hikes and restaurants as well as accompanying us on a bee keeping adventure. Wow! We can’t wait to return to Ascona and specifically to the Eden Roc.

Absolutely child friendly and extremely service minded staff! Hotel currently under renovation, but they couldn’t go more out of their way to accommodate my son and me. Lovely breakfast and stunning location. Super easy conveniently accessible by public transport too. Definitely coming back soon!

Excellent staff. Spacious room. Great location. So we were there on a rainy day so could not get out to explore the town. The staff offered us thier e-smart car to us to explore the town... It was amazing experience.