Y Xiao
Google
Good location and amazing view… just don’t expect a warm welcome. After a long day of travel, we were hoping for some friendly hospitality—especially at this price point and based on the glowing reviews. Instead, the front desk staff greeted us with cold stares, attitude, and a guilt trip for needing the sofa bed made. For what it’s worth, we’ve stayed at plenty of hotels with the same request and were never met with this kind of attitude. Not sure if that was the issue or if we just showed up at a bad time. To be fair, the other staff seemed nice, but that first impression really set the tone, and we didn’t have much interaction with anyone else after that. Also worth noting: no air conditioning, and no pickup from the train station if you arrive after 5 PM. Definitely not the experience we were expecting.