Hotel Eden Spiez

I loved this hotel and this town! The staff was so helpful and friendly. They arranged two amazing dinners for us and guided us away from the touristy options. One dinner was at Thun Castle which provided us with an incredible food and the other one was up in the mountains at a true authentic Suisse restaurant with a very salty waitress who gave us a good laugh. |The rooms were clean and bright with a balcony overlooking the lake and castle in Spiez, which was breathtaking. The hotel provided a delicious afternoon treat to all guests - cake, brownies. It is centrally located in this beautiful picturesque town. They also have a small gym if you want to workout. The only thing that was a little awkward is that the bathroom is not totally separate from the sleeping area.

Good location and amazing view… just don’t expect a warm welcome. After a long day of travel, we were hoping for some friendly hospitality—especially at this price point and based on the glowing reviews. Instead, the front desk staff greeted us with cold stares, attitude, and a guilt trip for needing the sofa bed made. For what it’s worth, we’ve stayed at plenty of hotels with the same request and were never met with this kind of attitude. Not sure if that was the issue or if we just showed up at a bad time. To be fair, the other staff seemed nice, but that first impression really set the tone, and we didn’t have much interaction with anyone else after that. Also worth noting: no air conditioning, and no pickup from the train station if you arrive after 5 PM. Definitely not the experience we were expecting.

This hotel is an absolute gem. It feels completely five stars from the friendliness of the people to the quality of everything the breakfast, the spa, the pool and the beautiful rooms. The front desk staff is so friendly thank you especially to Alex and everyone for making me feel so at home. I would recommend this to anybody travelling to Switzerland for the first time or to get more acquainted with the lake Thun region. The views are gorgeous and you have everything you could possibly want in this hotel. I really enjoyed it and felt VIP.

We stayed in an apartment connected to the Hotel Eden, had breakfast and evening at the hotel. Very pleasant stay easy to get about especially with a wheelchair. The apartment was a bit dated in decor in bedrooms but slept 6 people, all very clean. In all a good stay

Loved my stay here! Staff was friendly and accommodating, and I appreciated the shuttle service to/from the train station. Breakfast options were generous, and it was relaxing to come back home to a spa at the end of the day. The view of the lake from the balcony is unmatched. Air conditioning here can take awhile to cool the entire room but got the job done. They also provide 2 bottles of water everyday!

Great hotel and location. Some of the rooms really big (we booked 3; rooms are not identical). Amazing b-fast with great service. Covered pool and outdoor hot tub were great. Amazing view of lake and mountains.|Odd glass door restroom + shower (regular shower head) format in all rooms with little to no privacy. They should fix this.

Stay here. Dont overthink it. Best decision you’ll Make all trip.||Location is great and is centrally located from anywhere you want to v is it. Views are spectacular. Spa was so peaceful with any amenity you need. Very clean as well. ||Free breakfast is best meal we had all trip (seriously better than a Michelin star restaurant)||Most importantly, staff is amazing and does whatever it takes to make sure you have a great experience. ||Stay at hotel Eden, you will be happy you did.

My wife, 5-year old daughter, and I stayed here for 3 nights in September 2024 and found it to be an excellent hotel. Spiez served as our base for exploring the lake area around Lake Thun and Lake Brienz and it proved to be an excellent choice. Spiez is well connected by train to several locations and even Zurich so much so that on our very last day when we were flying out of Zurich, we were able to get a direct train back to the airport.||But back to the hotel. From the moment we entered, the hotel exuded a sense of class. Perhaps it was the display of Swiss watches in the reception area that led to the impression but whatever it was, we were happy the second we entered the hotel that we had chosen it over another hotel just down the road that we had also considered. We found the service upon check in to be polite and efficient. Once we were in our room, we found it to be very modern and tastefully arranged. Because we were staying with a child, we had requested an extra cot. Upon entering the room, my daughter was delighted to see a small stuffy-bear placed on top of two cushions on that very cot that was meant for her.||The hotel's (free) breakfast was exceptional. I am sure many, perhaps most readers of this review, have traveled more through Europe than I have but nonetheless, compared to a very recent hotel stay at Wengen and past stays from several years ago through Germany and Austria, I would characterize this hotel’s breakfast as among the very best I have had. While scrambled eggs and boiled eggs are provided in the buffet area, one can also request an omelet customized for one’s own tastes and that is provided free of any additional charge. The prosecco that was provided was also great and I wish I had more time to enjoy the prosecco while enjoying the beautiful views from the dining area. The breakfast is very well stocked with numerous breads, spreads, and juices. It truly is a treat for the senses.||Finally, the location of the hotel is reasonably good. It is centrally located about 9-10 minutes from both the train station and the Spiez dock. Nonetheless, the area it is located in is quiet with minimal street noise. For me, as a light sleeper that’s a plus.||In terms of downsides, the place is pricey. Even during mid-September, which is not quite peak season, we paid more than 400 Swiss francs per night! On top of that, those room rates were with only 2 occupants. Because we had three – and because we did want an extra cot – we had to pay an additional 55 Swiss francs PER NIGHT on top of those very high room rates. Therefore, it is easily one of the priciest hotels we have ever stayed in. The other downside would be the restaurant itself. While the breakfast buffet that is served is exceptional, as I have already noted, I am not sure I could say that of the in-house restaurant where we did dine on the very first night itself. For one, the prices are quite high (a pretty basic dinner the first night cost us 120+ Swiss francs) and second, the selections were also rather limited. As a result, on one of the following evenings even though we were back in Spiez around dinner time and in fact were at the hotel itself, we decided to not dine at the in-house restaurant and instead hike for 5 minutes to get to a different restaurant close to the train station.||All in all though, provided your budget affords it, this hotel is an outstanding choice for exploring the Bernese Oberland area.

I wish I could give 4.5 stars!! I am so happy we stayed in Spiez and we had a great time at Hotel Eden! We stayed in the apartments which was great since we had a child and needed the extra space. We were able to use the kitchen and cook several meals which we wouldn't have done if we stayed at the Hotel. I didn't realize when booking that we had to pay for the spa, or breakfast, seperately but we only used those amenities once so we were fine paying extra. It was PRIME location even with a stroller and everything was walkable. I wish the hotel staff checked in with us in the apartments once or twice during our 6 night stay to ensure we had enough pillows and towels but beside that, we absolutely loved our stay and would definitely come back.

We reserved the biggest corner hotel room, and the view was beyond beautiful. This is an all around gorgeous hotel. The food is amazing! Walking over to Schloss Spiez for swimming and people watching was fun.