Hôtel Eiffel Kensington

Stayed at this hotel December last year, had such a great experience and staff were very nice and made sure that if I had any questions to feel free and ask. I had a breathtaking view of the Eiffel Tower and the sunrise every morning. The location is perfect, especially for people who are planning to stay for no longer than a couple days since everything is close and convenient. I did a solo trip to Paris and the room itself was small - perfect as I did not need that much space anyways and was pretty cozy. Everything in the room worked well just as expected - shower, toilet, sink, etc.

​I stayed here for two days and it was a perfect choice. The location is brilliant – very close to the Eiffel Tower and the metro. The staff was also very nice. The rooms met my expectations, and the value for money is very good. I’m already planning my next trip and will definitely choose this hotel again.

My husband and I went to Paris for the weekend and booked this hotel for two nights. Upon arrival, the receptionist charged us €100 for tourist tax and €60 for breakfast, which we paid in advance before seeing the room — something I deeply regret. After payment, she handed us the keys very proudly. When we entered, we were shocked. The room was located between the housekeeping storage/wardrobes, was extremely small, dirty, and had a very unpleasant smell. It looked nothing like the photos advertised on the website. I immediately went back to the lobby and politely asked for a room change, explaining that the room did not match what we had booked. The receptionist did not even stand up from her chair. She stared at me with complete disinterest, as if watching a TV show, and coldly said there was nothing she could do. Instead of enjoying our first day in Paris, we had to walk around the city looking for another hotel just to have a place to sleep at least for a night. Later, we contacted the hotel by email requesting a refund. They refused. I then asked them to refund at least the breakfast, which we never had. They agreed, but to this day we are still waiting for that day. And please keep for yourself your fake reply with the usual generic message like “We are sorry for your experience and will forward this to our staff”,I would appreciate actions rather than copy-paste apologies. Our issue was reported directly to the hotel, and nothing was resolved.

Terrible hotel and staff. We got here and it smelled weird. Got up to our room and found the toilet was dirty and didn't flush well. The sink didn't drain at all because the stopper was broken. After raising the stopper by hand, the plumbing under the sink leaked. The elevator to our rooms was very small and made questionable sounds. The elevator broke that night, so we had to climb four flights of stairs every time we went to/from our tiny little room. We had to carry our luggage down that death trap of a spiral staircase. The owner apologized for the inconvenience, and we asked if we could have some of their (very basic) breakfast as compensation for the trouble. She replied "absolutely not." Terrible hotel, avoid at all costs. Also we paid extra for an Eiffel Tower view, but you have to basically lean out the window to even see it at all.

This hotel was a complete disappointment. The room was extremely small and dirty, and the so called “double bed” was just two single beds pushed together, as if we wouldn’t notice. This is totally unprofessional and disrespectful to guests. It’s obvious they give the worst and dirtiest rooms to anyone booking through the website, without caring about customer expectations. If you don’t have a proper double room available, just say so don’t trick people. They clearly do not care about their guests or what they request. I will never come back and I strongly recommend staying away from this hotel.

Hotel Kensington location fabulous 5 min from Eiffel tower. Staff are very friendly and helpful ! Best experience with them especially lady Katherine she saved my trip and Paris experience so a big thank you! She is the best.|If it's to a hotel I would recommend a little update on the room I was starting in for the price I think. I know Paris is expensive but still. Part from that it was clean , cleaning services great, breakfast every day not to bad ,fresh. Location very important you can get bus,metro,train literally 5 minutes from the hotel.|So in overall IAM very happy 😊 thank you

Where does one begin. I booked this around November time as a present. Arrived to the hotel I almost got sick. It was so disgusting. The lobby was tiny and the smell of mild would knock you out! There was food all over the floor as the breakfast area was on the lobby desk area. I had previously paid city tax on booking.com, and the man at the desk was extremely pushy on me giving him 100 euro in cash as city tax so I proceeded to give him this cash. I did not want to because once I seen the lobby I knew well the room was going to be horrible. He told us we can leave our bags and come back and check in at 5pm. He left our bags in the restaurant also where people would be eating. I’m unsure if I’d call it a restaurant. He gave us the key to our room around 6 pm after us waiting the whole hour. He was extremely rude. Nobody was even checking out if our room. Our first check in time was meant to be 2 pm. As we walked up to our room the stairs were all broken, luckily we didn’t fall. I entered the room in disgust, I will attach photos below. The room smelt like someone was after smoking a full box of cigarettes, the bed was white sheets full of dirt. There was no plugs in the room. I was so disgusted I went downstairs asked for my 100 euro back he refused. I told them I’m not staying here. They told me if I leave they will refund me, it’s many months on now and they still have not. There was mild all over the room which is dangerous for breathing. I have never in my life seen a “hotel” like this. It is absolutely sick they can offer this to people to stay. This completely ruined my holiday. We had to leave here. As a college student paying for 2 hotels was not ideal but what could I do. |I had rang the hotel manager many times after this and he laughed. This is scamming people. I do believe booking.com is so wrong for having this up and it’s entirely their fault. It’s disgusting behaviour from booking.com they were no help they said they can’t do anything. They shouldn’t have a place like this up on the first place.

Fantastic location! Lovely street, relatively quiet. Lots of restaurants and a few supermarkets around the corner. The bed was very comfortable. Only comment I have is regarding the bathroom. It could use an update, the shower curtain did not prevent the floor getting soaked and it is awkward to have a toilet in front of the shower .

Cute and quaint motel that sits literal blocks from the Eiffel Tower. I use the word motel because this place lacks the squeaky clean, and shiny attitude of a proper hotel. Bed and breakfast vibes all the way. The hotel is blocks off the Eiffel Tower monument and surrounding park area. Location! Location! Location! There are TONS of markets, shops, dining, and necessities in the area. If you want something, you'll find it within a 2-3 block radius. Highly suggest venturing outside the area though, as it's a bit of a tourist trap in the area. Free simple breakfast with all the French essentials served from 7-11. Staff was accommodating and very warm and welcoming. English is spoken here so don't worry if your French isn't up to snuff. Our room, 43, was in direct view of the Eiffel Tower, and had large French style windows that opened. Small desk in room is great if you need to answer emails or get work done, but id suggest a local cafe for that. Things to be aware of before you book: This is a 2 star hotel, so don't hold any major expectations. Our room was clean upon first inspection, but closer looks reveal dirt, dust, and grime in areas that aren't frequently used like the closet, tops of the drapes, and corners of room. Carpets and drapes seem like they haven't been replaced since the hotel was built. Adds to the character of the place but there were lots of stains, and both were well used. Our room smelled like it had been smoked in for 40+ years. It's a non smoking room now, but the walls, carpets, and cabinets all held on to that smoke smell, so we kept a window open and a fan on while were were gone. Wall paper was cute but peeling in many areas, adding to the dingy feel. Shower was small, as most are in Europe, and the head was very difficult to use and would not stay in one place while showering. Towels were standard hotel quality. Toilet and sink were fine, just be ready for cramped quarters! Would be difficult for anyone with mobility issues, or larger people. 15 year old Hair dryer was usable but very worn, and would auto shut off within 2 minutes of use. No coffee maker or kettle in room, so pick any of the dozens of cafes in the area if you want coffee or tea. They do have a coffee machine in the lobby, and beer, wine, soda and champagne for sale. No heat or climate control in room. We stayed in mid September and the room got a bit chilly at night so we requested an extra blanket which was provided. It smelled like an old French man though. Dingy appearance was kind of disappointing but gave it a real bnb type feel, felt like we were in a persons home that had secure hotel style doors. All in all: don't expect the world here. It's a mom and pop hotel, blocks away from the Eiffel Tower, all at a very reasonable price, which is why we booked here. I was told by a friend "you're in Paris so you should be out and about, and not in your room frequently." While I agree with this, im someone who enjoys the wind down and the retreat from a busy and bustling day of adventure, and with that comes comfort. My spouse and I loved this hotel. We would stay again if they made some tasteful room renovations that wouldn't take away from the 19th century feel, and did some serious deep cleaning. I enjoy supporting local business and people, and it felt great to do that here with this establishment.

Wifi didn't reach the room, there was a bad smell in the room (stale, wet, mildew smell), the bed mattresses were hard and uncomfortable, the bathroom was extremely small, and the room didn't appear to be cleaned very well. We couldn't even stay the whole night there and had to leave to go to another hotel. We bought 2 rooms and never even entered the other room. Asked for a refund for the other room because we never entered it and hotel would not refund anything. They also charged €15 euro per room for an early check in, for a total of €30, and then after that the hotel worker proceeded to tell me that the elevator wasn't working and that we had to bring our luggage up to the 4th and 6th floor by hand. No assistance offered. I would not recommend anyone stay at this hotel.

This was our first dream trip to Paris and we were not disappointed. Found this hotel listed in the Rick Steve's travel guide and chose it based on reviews and location. Expected small rooms in Paris...in most hotel reviews so we weren't surprised by the 9x9' room. Our first room #42 faced the inner courtyard and even with the window open all night, we couldn't hear any traffic, it was silent. The bathroom however was about 6'x3' in it's entirety and way too small for me (the shower stall was about 24" square). They changed​ our room the very next day with no problems. Our second room #15 was right on the street with a view of the Eiffel tower through the trees on this gorgeous tree lined street. Too noisy to leave the window open at night but the overhead fan kept us cool enough and it was a normal sized bathroom with a tub. I'd book this room again in a heartbeat. It is small. Barely big enough for two, but you're hopefully not in Paris to hangout in your room. The bus stop is literally right in front of the hotel. Bus 69 is awesome and runs past most of the main museums up and down the Seine River. The 87 bus goes through the wonderful shopping areas of the St Germaine neighborhood. Buy a couple of packets of tickets and ride the Paris transportation system anywhere. We picked up taxis too with no problem and the hotel is about 4 blocks from the Ecole Militaire metro stop. The location of this hotel is amazing. 3 blocks from the Rue Cler markets and shops, a block from a laundromat, and it's near a bunch of great restaurants. The staff was exceptionally helpful and kind. The breakfast in the lobby turned out to be a nice way to start the day with pastries, fruit​, cereals, yogurt, ham and cheese. They also have a wonderful espresso, cocoa, coffee machine and juices and milk. I can't recommend this hotel high enough. For the location, price and value in the heart of very desirable neighborhood, it's a win. My only gripe was only one outlet in the room, on the floor near the door. Blew my surge protector the first time but was able to charge my cell phone with the converter with no problems. There was also a safe in the closet of both rooms that we had. I truly had an exceptional trip, largely in part due to the great place we stayed for five nights.

Hotel rooms are so small, bathrooms are even smaller. You can't take shower without touching the wall on one side and shower curtain on the other side. Hotel is very old and grungy. Hotel staff members aren't friendly. Room prices are very high compare to what hotel has to offer. Hotel has 5 floors and we we arrived to the hotel elevator wasn't working. We had to carry our luggage on the 5th floor on a spiral staircase. Wi-fi is available only in lobby, not in the hotel room. That was a big pain. You can't make a phone call via wi-fi in the lobby because the receptionist watches TV with loud volume. You are not allowed to sit in a breakfast area to use the internet, even though receptionist is watching TV with loud volume. Only good thing about this hotel is Location, it is very close to Effiel Tower.

This is my first time in Paris so I'm not sure if what I experienced was typical, but I will rate based on my preferences. There was no AC, so we had to sleep with the window open, which meant hearing traffic all night and waking up. The shower is so small that when I shower, the water leaks out. The WiFi only works downstairs in the lobby. The location is nice, but I want a place to rest for the night and not be afraid of going back to my hotel.

This was the vacation of a lifetime for me. It was in November 2015, so tourism was down . I was able to see everything I ever wanted to see in Paris without waiting in long lines. As far as Hôtel Kensington.... I found this place to be nothing short of charming. It was reasonably priced and the location was perfect. Two blocks from the Eiffel Tower and about 4-6 blocks to the closest Metro station(Ecóle Militaire). The building itself is quite vintage. It definitely had a 19th century vibe, but the rooms and bathrooms were well maintained and clean. It was also equipped with a safe.. A big plus in my book. They offer a great continental style breakfast for €6. I recommend trying at least once. They serve it to you formally . The staff is very friendly and accommodating . I stayed here 2 weeks and plan on returning . Happy Traveling;)