Hotel El Djazair

The most prestigious hotel in the country. The panoramic views, the hospitable services, the fabulous rooms decor, the tasty food and the heritage of the place makes its architecture a living dream for guests from all over the world.

I recently stayed at Hotel El-Djazair and wanted to share an honest review based on my personal experience. 🌿 Positive Points: Garden: The gardens are absolutely superb—lush, peaceful, and beautifully designed. It’s truly one of the highlights of this hotel. Historical Building: The architecture and historical charm are remarkable. The building is full of details and rich heritage that make it unique. ❗ But unfortunately, the rest of the experience was disappointing: 🏛 Maintenance & Infrastructure: Despite its beauty, the historic building is poorly maintained. Rooms are outdated, neglected, and require major renovation. Bathrooms are old, unmaintained, and far below the standards expected from a 5-star hotel. Overall cleanliness needs serious improvement. 🍽 Restaurant & Food Services: The restaurant is catastrophic—nowhere near the level of a 5-star hotel. Staff lack professionalism, basic service skills, and even hygiene standards. They do not allow guests to bring even small food items (like sweets) from outside, claiming it is for guest safety, which feels unreasonable and unnecessary. 👥 Staff & Customer Service: Staff seem unaware of what customer service truly means. There’s a noticeable lack of training, professionalism, and hospitality. Management appears disconnected from guest expectations. ⚠ Conclusion: This hotel has enormous potential thanks to its garden and historic value, but it needs a complete overhaul—from maintenance to customer service. A deep restructuring and replacement of staff, including senior management, is essential if it wants to live up to its 5-star reputation.

I checked in on October 2025, and very happy to be in Algeria after 15 years. Upon arrival, there was dried urine on the toilet, and the door to the outside didn’t close properly, so I had to change rooms. Unfortunately, the new room was not vacuumed and still looked unclean. Then, on October 14, 2025 (around 16:15), I ordered a sandwich and waited about 45 minutes for it. Since I had a meeting starting shortly after, I couldn’t eat it right away. During the meeting, the sandwich got cold, and to make matters worse, a cat ate part of it. After my meeting, I went to the kitchen, politely explained the situation, and asked for a replacement. The staff member first refused, then said he would just reheat the same sandwich. I told him I wanted a fresh one, but he responded in a disrespectful and dismissive way, saying “ok ok” without really listening. When the sandwich came back, it was obvious they had not made a new one — they had simply covered the spot where the cat had eaten with cheese. I went back again and explained how unacceptable that was, especially after such a long wait. They then made me speak with the manager (wearing glasses), who, instead of apologizing, told me it was partly my fault. Overall, the experience was unhygienic, unprofessional, and disrespectful.

A Catastrophic Experience – Far From 5 Stars I am deeply disappointed with my stay at this hotel, which claims to offer 5-star service. I was initially drawn by its fascinating history, but unfortunately, the charm ends at the exterior. The hotel is old, outdated, and nowhere near the standards of a luxury property. The service was particularly unpleasant: staff were arrogant, rude, and some waiters even insisted on tips in a pushy manner. Breakfast was disgraceful, poorly organized, with very limited options. Even getting a simple coffee felt impossible. The lunch and dinner were neither appetizing nor varied, and extremely overpriced at 7,500 DZD. The quality did not justify the cost at all. The overall attitude of the staff was disappointing—unfriendly, unprofessional, often irritable, and clearly poorly trained. I ended up cutting my stay short . This hotel may have a storied past, but it is obvious that it relies solely on its history. I absolutely do not recommend this establishment.

I have no idea who gave this hotel a 5* rating! Maybe when it was newly refurbished back in the 80's but it is without a doubt the worst hotel I have ever stayed in and wouldn't give it a 1*||I was supposed to stay for a few weeks but could only manage 1 night, absolutely disgusting room that had not been cleaned properly in a long time. The first room was very dated and had hairs in the bed, the second room was equally as filthy with dirty carpets, bogeys on the door frames, a grimey bath, dead ants and a bed sheet with cigarette burns in it. If it wasn't so late in the evening I would of left for another hotel straight away.

The experience happened with my son, he went with his friend to use the swimming pool as he is visiting his home country for few weeks, so he called to hotel to ask about the availability to use the swimming pool and if he can visit with his friend, upon arrival he went to the reception and he was told where to go and pay at the door to get to the pool, to his surprise went as he arrived the agent by the door who by the way thinks he owns the hotel denied him and his friend entry to the pool and the reason was because he felt like it not to let them in. My son was disappointed by the treatment he received and no valid reason was given to him to why he couldn’t use the pool. The agent simply didn’t like my son and his friend and that is discrimination and racism the upper management need to step up and teach their staff members about customer service. Very disappointing and we will be making a formal complaint against this agent .

The terrace and botanical garden are made. The service is good and the coffee delicious. I recommend the experience.

Except for location and the fact that it’s a historic hotel with beautiful gardens, this should not get more than 3 stars ( perhaps not even ) . Rooms disgusting and very outdated.ac from the 70s. On top of that in a Muslim country this hotel does not allow Muslim women with burkini to swim in their swimming pool! Discrimination against a majority! Tried to talk to a manager with no luck cause they don’t care about their guests. This is shameful . Don’t waist your money go to Al Aurassi.