Johnny N.
Yelp
**************UPDATE******************UPDATE************************
2018
Ok that's it for now, our one time beloved El. We gave you enough chances and spent wayyy too much money at your dining to bother with you again, until you figure your s**t out and turn things around. After last year's iffy experiences (see below), we decided to give them another chance considering they recently snagged a Fairmont Whistler executive chef. I mean, how could things go wrong?? Well, for starters, they could lose that said prestigious chef. He's gone and now the kitchen is back to spitting out sub-par product. The risotto was over seasoned, and the lamb dish was all one note - salt. The scallops last year came to me raw/crudo, and this time they came out only seared on one side till a black/brown crust was deeply formed about a 1/4 of the way through the scallops! This makes the one side dry and tough, and the other side perfectly cooked. Doesn't make sense, especially at $7.00 per scallop. Again, we paid a ridiculous bill for a meal we were very disappointed with. If it wasn't for that view, I would never step foot in this place again, regardless of the memories and good times had in the past. I only hope they figure things out soon.. A SHAME!
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2017
The restaurant and patio dining has been a long time favourite. It's been a tradition of ours when we arrive in town, to check into our hotel, freshen up, then head over to the patio at The El, for a nice meal and sunset/lake view, to start our vacation right. Typically, they have been very good for food and drink with very friendly, helpful service. Unfortunately, this last summer we had our first negative experience here, both in food and service.
We had a server that looked to be a manager or floor leader perhaps. A guy around 45 years old, with a very stuffy, snobby attitude. He seemed extremely knowledgeable with the food and drinks, so I can only assume he was a senior staff member, with maybe a bit too much confidence. When I asked him for a taster of the beer for my father, he paused for a moment, gave a quick and annoyed 'ok?' and rushed off. The attitude was witnessed by everyone at our table. I let that go. The next odd thing was his method of pouring wine at the table from sidecar to glass. He did it in a very jackass way - pouring it from high above, letting the stream fall and splash into the wine glass - like some teas that are mixed and poured in India, Morocco, etc. I don't know if this is his way of trying to impart air into the wine, or what, but it is a very risky practice, and he did it for every single pour. We even asked if he had ever spilled...and he said, once or twice. Why the hell would you do this?? Very unnerving. Anyway, the scallop appetizer I ordered was like sushi. Seared but completely raw on the inside. I stupidly ate it and didn't complain, not wanting to sour my family's dining experience. The rack of lamb entree I ordered had a very thick coating of dijon mustard. To the point where one bite of lamb would have an equivalent of 1 tsp of mustard on it. Again, I ate it and didn't complain. The bill came to over $450 for four of us, and I left feeling very odd. We never had a negative experience like this at the El before. I don't know who this stuffy guy is, but I really do hope he changes his ways or gets chopped down a few notches. Out of all the experiences we have had here over the years, the young and perhaps inexperienced staff had always given us a MUCH better experience than this guy. Come on El, I want to believe this was a one-off bad experience...you're better than this - and need to be, with your prices.