Gee Dee E
Google
If you are looking for luxury and "above and beyond" service look somewhere else!!! For the rates we paid for and with breakfast everyday, this place met our expectations. There were 6 of us and all we wanted was a nice, quiet and clean place to sleep in-in the center of Rome. Our towels and linen were nice, CLEAN and WHITE (not stained, no yellow or not grose looking like some of the towels in other branded name motels)! You'd have to let them know you want your sheets and towels changed by placing your linens and towels on the floor, otherwise they won't be changed, just like what you need to do in most 3 stars hotels (or even 4 stars hotels)! The breakfast each morning was good, satisfying and a certainly a plus! There isn't a hotel sign outside the building which we only found out when we arrived at the place after going around 3 times :) The hotel is on the 3rd floor. Yes, the staff don't speak English, but they are not RUDE! My experience with the old man there was that he tried to communicate but maybe gets overwhelmed when unable to, but he is nice and tries to joke in his own way! I was able to communicate with Sylvia via email the entire time whenever I needed something done/accomplished. No point in getting it done in the front desk. Yes, there isn't anybody sitting in the front desk most of the time, but all guest has a key to get inside. There is a bell to press when you need someone to come to the front desk! We could have stayed in better hotel with better package, but I did not want to spend at least 100 Euros more per night! We had one room with 4 people and another room with 2 people! This place was perfect for us!!!