Lisa S.
Yelp
This is a pretty, historic hotel in an excellent location. It is off La Rambla, with a metro just down a short block. One thing to be aware of, however, is that despite being next to the Opera House, the hotel is on the border of a more sketchy area. Just don't go too far west onto La Rambla, and you should be ok.
The hotel doesn't seem to be keeping up with repairs; the room was showing its age. Wallpaper was tearing apart, and a piece of the closet was dangling out. The stitching/material on the back of the bed was really falling apart.
When we first arrived in the room, we discovered that the safe wasn't working. To the hotel's credit, it was replaced quickly. The room was small, with no seating other than a chair at a small desk.
There is a step up to get to the toilet, which is dangerous at night. A small light (i.e. one for the side mirror) would be helpful in this case.
We had absolutely terrible WIFI, and initially the front desk people were not helpful. One employee suggested we come down to the lobby. My husband told him that we shouldn't have to do that at a four star hotel, where Internet is promised as part of the package. My husband realized that due to our corner room, the router on our hall was poorly positioned and the main reason we weren't getting good reception. He worked with the staff to fix this. Who knows what it's like on other floors! We do want to commend the hotel tech for his responsiveness and friendliness. Once called into action by the front desk, he was great for both the safe and WIFI.