Pete Q
Google
In my many travels across Europe, this gem has found a special place in my heart. I travelled to Bialystok for my niece's Christening, along with my mother and two nephews. We stayed on the fourth floor, with three rooms grouped together to accommodate our needs. I felt safer here than I do staying elsewhere in and around the UK. The staff were very welcoming, warm and friendly and bilingual at the very least. I feel ashamed that I did not speak much Polish, which is something I would like to change. Someone was always on hand to welcome us back from our explorations and goodbye when we left to explore and meet up with extended family; as well as answering any enquiry we may have had. Each of our rooms were clean, comfortable with towels and toiletries provided in the ensuite shower and toilets. We had balconies with outdoor seating provided and spare seating in the room so you didn't feel like you had to stay or sit on the bed. None of our rooms felt cramped. Iron and ironing board on each floor for guest use. Mini bar provided in the room at extra charge as standard, wardrobe and writing desk with kettle, tea, coffee and bottled water provided. Room service was also available. There was a telescope on hand for some stargazing in the hallway to our floor. I wanted to bring the pillows off my bed home, they were soft and very comfortable. The city centre is literally a stones throw away with local convenience shops, pharmacies and various multiple dining options available. There was even a shopping gallery/mall easy to locate and walk to within fifteen minutes, but sadly was closed for the Easter weekend. I will be returning here for future trips as Bialystok has earned a firm place in my heart and having only stayed for the weekend I have only scratched the surface. The hotel also hosted a sit down function after my niece's Christening, which was also amazing, with balloons and unicorn soft plush to decorate, a well laid and decorated table with covered chairs. Plenty of toilet facilities on the ground floor, restaurant is on split levels, so if you have any mobility issues, then please mention this to staff. This was my first time in Poland and sure will not be my last. There is lots to see and do, so do your research but well worth the visit. Bravo. Loved it.