Sunil D.
Google
Our stay at Hotel Europa in Madrid from November 26 to December 2, 2025 was truly exceptional. From the moment we arrived, the hotel staff impressed us with their courtesy, warmth, and deep knowledge of the city. They went above and beyond by helping us with sightseeing tips, restaurant recommendations, local attractions, money exchange, and even arranging tickets for unforgettable Flamenco shows. Their assistance made our visit smoother and far more enriching. Almost everything was walking distance from out hotel. We were brave enough to take the metro train to the Real Madrid Football stadium with their help.
The cleaning staff was equally outstanding. They were always mindful of our timing and ensured that our room was cleaned at the most convenient moments. Each day, we returned to a spotless, fresh-smelling room, which made our stay even more comfortable and relaxing. We were also extremely grateful for the pre-paid taxi reservation they helped us arrange for our early morning airport departure at 4:45 a.m.—a crucial detail that ensured we made our flight on time without any stress.
After long days of walking and sightseeing, the hotel’s restaurant became one of our favorite conveniences, offering delicious meals just steps away from our room.
Overall, we would happily give Hotel Europa, its service, and its prime location a full five-star rating. We had a wonderful stay and would enthusiastically recommend this hotel to any friends planning a trip to Madrid.