Hotel Europäischer Hof Heidelberg

Beautifully updated rooms in a classic hotel with superlative service across the board. Literally every point of contact is a pleasurable encounter. Every member of staff was kind and happy and the family that owns the hotel is delightful. All the food was excellent. The breakfast buffet is fantastic, the restaurant serves a remarkable dinner and the bar is top notch. The outdoor courtyard is relaxing and the gym, spa and pool areas are all spotlessly clean with every modern touch. Truly, a very special place.

A traditional hotel of the very highest standards. Our second visit and it confirmed our memories of the first visit; exceptional. A beautiful, large suite. Beautifully furnished, a very comfortable bed. Delightful welcoming gifts were much appreciated. The breakfast was faultless in a wonderful dining room. All the staff were very friendly and helpful. It was a delight to speak to the owner as we were leaving. Highly recommended for short or long stay.

Upon arriving at this hotel we were met by a view of the outside eating area and a number of cars in the forecourt immediately outside the entrance. A fairly nondescript initial impression. However, once inside, everything changed!! Just past reception the lounge area contained sumptuous soft furnishings and crystal chandeliers. Our room (comfort double) was facing the inner courtyard and very quiet. It was frnished with light colours whih gave it a spacious airy atmosphere. The only constructive criticism we would give is that in the bathroom the very wide single handbasin perhaps could be replaced with 2, more practical, smaller basins. Also the central heating wasn't on and so we had to request a portable heater for the room. The Breakfast Room was spacious and tastefully decorated. Service here was very attentive and food quality ranked amongst the best hotel breakfasts we have ever experienced! Worth coming back just for breakfast! In the evenings we had drinks/dinner in the bar - which was beautifully laid out with wood ceiling/walling and soft lighting. Again the food was of very good quality (though perhaps not as exceptional as the breakfast). The hotel also has a fine dining restaurant which we didn't try. With one small exception, which we discussed with management, service was extremely professional. One has the impression that, in this family owned and managed business, service and customer satisfction is at the forefront of nearly everything they do It is not cheap, but you get what you pay for! This is one of only 2 or 3 hotels that would make us return to a location just to stay in the hotel again!

Booked this delightful hotel based on the number of extremely positive reviews. We are pleased to say we were not disappointed. The hotel has clearly been extended over the years whith a well balanced mix of traditional style and modern parts.|The booklet provided in the bedroom is worth studying to get an idea of the history of the building.|For this visit the junior suites were outside of our price bracket so we settled for a 'Komfort' room. A classic style room with all the normal facilities including air conditioning. We didn't use the electric exterior window blinds but guess they could be very useful in summer.|The bed was extremely comfortable with electrically controlled reclining facility. Also useful, was the floor level subtle lighting around the bed. Basically, if you needed to go to the bathroom during the night, there was no need to turn on the main light!|Check-in at reception was very quick and we were escorted to our room by a member of staff. It has to be said that all staff were exceptional friendly - even the cleaning lady greeted us each time we passed her.|Location-wise, this hotel is very convenient. Last visit to Heidelberg, I stayed in the Marriott...great for the railway station but a long walk in to the old town. The Europaischer is a short taxi ride from the station (walkable if you don't too much luggage) and a pleasant walk into the old town.|Service in the bar was excellent, friendly, efficient and reasonable prices for a hotel of this standard.|Unfortunately, we didn't eat in either of the main restaurants so can't comment on the food. However, the menu did look enticing!

A Truly Exceptional Stay at Hotel Europäischer Hof Heidelberg I recently had the pleasure of staying at Hotel Europäischer Hof in Heidelberg, and it was one of the finest hotel experiences I’ve had. From the moment I arrived, the service was warm, professional, and attentive without ever feeling intrusive. The staff went above and beyond to make sure every detail of my stay was perfect. The hotel itself is a beautiful blend of classic elegance and modern comfort. My room was spacious, impeccably clean, and tastefully decorated, with high-quality furnishings and thoughtful touches that made it feel like a true luxury retreat. The bed was incredibly comfortable, and I appreciated the quiet, peaceful atmosphere—ideal for a restful night’s sleep. Breakfast was a standout, with a wide variety of fresh, high-quality options served in a charming setting. The on-site spa and wellness facilities were also excellent, offering a serene escape in the heart of the city. Location-wise, the hotel is perfectly situated—within walking distance of Heidelberg’s historic old town, shops, and restaurants, yet just far enough to feel like a peaceful haven. In short, Hotel Europäischer Hof Heidelberg offers top-tier hospitality in a truly elegant setting. I would absolutely return and highly recommend it to anyone looking for a refined and memorable stay in Heidelberg.

We travel often and have stayed in many lovely accommodations. This hotel is one of our favorites and we will absolutely be back to enjoy everything it has to offer in the near future. 10/10 on every front! We simply love it here.

Warmest and most professional hotel I’ve ever experienced! Absolutely recommend! I had the immense pleasure of staying at the Hotel Europäischer Hof in Heidelberg during the Heidelberger Frühling Festival, where I performed as a classical chanson singer. Having travelled extensively and experienced some of the finest hotels worldwide, including in Canada, USA and France, I can confidently say that the Europäischer Hof is in a league of its own. From the moment you arrive, you are welcomed like family, with a level of genuine warmth and sophistication that is truly unparalleled. Every staff member, from the reception to the restaurant and bar, exudes real kindness and a heartfelt commitment to making your stay exceptional. The service here is not just professional; it is deeply personal. Each staff member is an individual with a true passion for hospitality. The hotel’s family-run spirit is deeply felt in every detail. Guided by Caroline von Kretschmann, the dynamic daughter of the esteemed founding family, alongside her mother, the remarkably elegant and super stylish Sylvia von Kretschmann, the Europäischer Hof exudes a sense of tradition and timeless charm. It captures the grandeur of a classic grand hotel from the golden age of travel, yet is led with a modern, forward-thinking touch that keeps the atmosphere refreshingly personal and warmly intimate. Dining at the Europäischer Hof is nothing short of exquisite. The restaurant staff intuitively anticipate your needs, and every dish is a masterful blend of flavor, quality, and presentation. Breakfast is a generous spread of the finest ingredients, offering a perfect and luxurious start to the day. The bar is just as exceptional — warm, welcoming, and refined. I enjoyed wonderful conversations with the head bartender while savoring the best Old Fashioned I’ve ever had, crafted with precision and served with genuine care and affection. The spa facilities are exceptional, offering a tranquil escape high above the city. A beautiful rooftop terrace, a serene sauna, a calming steam bath, and an immaculate swimming pool create the perfect environment to unwind. The well-equipped fitness area was ideal for warming up before my performances, adding both comfort and convenience to an already luxurious stay. But what truly sets the Europäischer Hof apart is the authenticity and sincerity of its service. Every interaction is absolutely genuine, from the warm greetings to the thoughtful attentiveness of each staff member. It is a place where you feel more at home than at home, surrounded by a team that truly cares. In sum, the Europäischer Hof is not just a beautiful five star hotel. It is an experience of heartfelt hospitality, impeccable luxury, and very warm and unforgettable memories. I cannot recommend it highly enough.

This Hotel, located just on the edge of the Old part of Heidelberg is quite simply superb. The quality of everything is excellent - but particularly, the staff are all very friendly, helpful and professional. There is parking next to the hotel. All the attractions in Heidelberg are a short walk from the Hotel.

A historic upscale hotel located near Old Town (but on the opposite side of the water). A very long list of famous people have stayed here: from Winston Churchill to Jay-Z. It's located off of a one way street so can be slightly confusing to find the first time. They have their own court for drop off and there's a parking garage right next door. The first reaction is quiet elegance. That's your second and third reaction as well. The staff are very attentive and will book whatever you need. For an older hotel, the rooms are good size and well appointed (strong WiFi, small desk). The gym and pool are both excellent. The buffet breakfast is typical for a good European hotel. A nice selection of breads, cheeses, and meats with eggs available. You can get a custom coffee if you want. The hotel restaurant has indoor and outdoor seating, covered for the rain or sun. The hotel is pricey but should be for the service. I gave it four stars but it's borderline 5.

If you want a truly impeccable experience in Heidelberg, this is the hotel for you. It is a beautiful, traditional German atmosphere with a modern twist. Luxurious from the moment you walk in with the kindest, most humble and service-oriented staff. The food is delicious, rooms are clean and spa is great! I would highly recommend. It also is centrally located to shopping and attractions. I am grateful to the staff for making my experience in Germany wonderful!!

An upscale German restaurant located in the centuries old historic five-star hotel bordering Old Town. It is here that Winston Churchill, Hitler and many other notable individuals, celebrities, and dignitaries have stayed including Jay Z. For that reason, Der Europasischer Hof hotel is steeped in history and is an important hotel to visit. The hotel is family owned and operated and has a great vibe. The hotel restaurant has indoor and outdoor seating and is a welcome respite for those of us who prefer comfortable elegance, tranquility and calm in a sophisticated atmosphere away from the bustling crowd. The dining room is carpeted with linen tablecloths and fresh flowers on the table. The restaurant's Chef is Michelin Star worthy. The wine list is excellent. The bread is made off-site in a wood fired oven and is wonderful. We enjoyed traditional German dishes including White Asparagus in Hollandaise sauce, Butter Parsley Potatoes and Pork Scnitzel; all prepared to perfection and delicious. We also shared the Buffalo Mozzrella salad for a starter which was delicate, flavorful and excellent. You cannot go wrong here. Highly recommended. Reservations required.

We absolutely love it here! We showed up with three young kids and we were greeted with toys as well as great service and comfortable beds.. Breakfast was amazing, as well as fresh flowers everywhere, great service, and a bar downstairs for my husband. This building is spectacular as well as the location!

The Europaeischer Hof Heidelberg has earned every star and then some. Every time I stay there, the service and attention to detail is second to none. And most importantly it was like that the first time I stayed there when the hotel staff did not know me which is very unique and which is the reason I return there every time I go back to Heidelberg, my home town. The hotel is very well maintained and you can tell that a lot of care and attention is paid to every detail. The rooms are impeccable and if you need anything, the hotel will take care of it before you know it. Every communication with the hotel is very personalized and the staff goes out of the way to make you feel welcome and comfortable and is very accommodating. The hotel has all the amenities you could ask for (great gym and pool and spa), wonderful bar, excellent restaurant, and is ideally located in town. I can wholeheartedly recommend it and would choose the Europaeischer Hof over any large chain hotel and forfeit member points any day as you never get the same service, attention to detail and warm welcome that you get from the Europaeischer Hof in Heidelberg. It's a family owned and operated hotel that really cares for its staff and guests and you can tell - and it's worth supporting. I know I will return next time I travel back to Heidelberg and I am already looking forward to it.