Markus B.
Google
Hotel Europe Davos – A Disappointing Experience
My stay at Hotel Europe Davos was unfortunately far from what I expected from a **four-star hotel**. ⭐⭐⭐⭐ My experience was limited to the *reception* and the *SPA*, and both left much to be desired.
The **spa experience** was particularly frustrating. 🧖♂️🚫 Despite reserving and paying extra for private sauna time, there were constant issues:
- Uninvited guests in the sauna during my reserved slot. 🚪👥
- The sauna was cold and not properly prepared. ❄️🔥
- Dirty towels left on the floor by previous guests. 🧺🧼
- My reserved time was cut short, and I didn’t get the full experience I paid for. ⏳💸
To make matters worse, the reception staff was unhelpful and showed no willingness to assist. 🛎️😕 I felt like I was solely responsible for resolving every issue, with **no support or flexibility** from the hotel team. 🤷♂️🚫
In conclusion, the SPA does not deliver on its promises, and the overall service falls short of what you’d expect from a four-star hotel. 🏨❌
**2/5 stars ⭐⭐** – A beautiful location, but the experience was far from luxurious.